Petaling Jaya, 47800,
Malaysia
Air Liquide Malaysia Technographics
Air Liquide Malaysia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Air Liquide Malaysia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Air Liquide Malaysia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Air Liquide Malaysia has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2019, ServiceNow Workforce Optimization for Workforce Management in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Air Liquide Malaysia is running and its propensity to invest more and deepen its relationship with Oracle , ServiceNow , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Air Liquide Malaysia revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Air Liquide Malaysia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Air Liquide Malaysia Tech Stack and Enterprise Applications
Air Liquide Malaysia ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019 Air Liquide Malaysia implemented Oracle E-Business Suite as its ERP Financial application. The implementation centered on Oracle E-Business Suite and accompanying Oracle databases to support core financial processing and enterprise resource planning across the Malaysia business unit.
Deployment work focused on planning and architecture for single and multi-node Oracle EBS R12 environments, installing, configuring and maintaining Oracle Databases and Oracle EBS environments. Operational database capabilities specified included Oracle Recovery Manager backups and restorations, Import/Export and Data Pump workflows, SQL*Loader, partitioning and database tuning across Oracle 11g and 12c versions. High availability and resilience measures included RAC, Standby databases, Data Guard and DMZ configurations, along with cross platform migration, upgrade and tech refresh activities. The implementation also required scripting on Windows servers and periodic Oracle server software upgrades to keep the Oracle E-Business Suite environment current.
Testing and deployment processes were structured to collaborate with application product and service managers and subject matter experts to prepare and execute database related tests and to deploy Oracle EBS and database changes, with review cycles and coordination with the delivery service line team for scope issues. Support coverage targeted level 2 and level 3 incident resolution, requiring close collaboration with vendors, development teams and infrastructure teams to diagnose and remediate application, system and database faults. Cloud and operational considerations documented included AWS cloud migrations, AWS costing and server scale in out operations to inform any cloud transition work.
Governance emphasized security compliance to organizational standards and alignment with enterprise architecture, requiring collaboration with the Enterprise Architect to ensure solutions remained coherent within the overall infrastructure and application stack. Adoption and roadmap responsibilities included maintaining solution currency, researching database technology improvements, participating in evolution arbitrations and evangelising technical direction to internal managers and technical teams. The documented responsibilities framed a production support and operational model for Oracle E-Business Suite within Air Liquide Malaysia.
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Air Liquide Malaysia HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ServiceNow | Legacy | ServiceNow Workforce Optimization | Workforce Management | HCM | n/a | 2020 | 2020 |
In 2020, Air Liquide Malaysia implemented ServiceNow Workforce Optimization as a Workforce Management solution to standardize workforce planning and operational staffing across ALBS operations in the APAC region. The deployment targeted Business Service Centers in Kuala Lumpur and Shanghai and the Global Functions of IT, Digital and Procurement, aligning workforce planning with broader service delivery objectives for procurement and support functions.
ServiceNow Workforce Optimization was configured to provide core Workforce Management capabilities including forecasting, shift scheduling, real-time adherence monitoring, and performance analytics to support Service Desk and COE operations. The implementation emphasized configuration of ServiceNow Workflows for ticket routing and escalation, and the solution was aligned with existing ServiceNow ITSM processes to enable L4 support coordination, UAT orchestration, and SLA tracking.
Integrations were implemented with the procurement application landscape that includes Coupa and Zycus, and with Oracle EBS as an upstream ERP touchpoint, preserving visibility across procure to pay and supplier data flows. The product team maintained awareness of downstream and upstream interacting systems, ensuring Workforce Optimization exchanged status and staffing signals with procurement application incident and change processes.
Governance and operational ownership were structured around a Product and Services management model, responsible for end to end lifecycle management, solution design, technical reviews, code and patch oversight, and service level assurance. The program required close collaboration with Enterprise Architecture, COE technical resources, Service Desk teams and QA leads to validate acceptance criteria, perform impact analysis for changes, and keep the ServiceNow Workforce Optimization configuration aligned with IT standards and compliance requirements.
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Air Liquide Malaysia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Air Liquide Malaysia deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution. The implementation is surfaced on the company website to provide browser-based join flows and web access for internal and external participants, and Cisco Webex Meetings is used to deliver video conferencing, screen sharing, recording, and participant management.
Air Liquide Malaysia uses Cisco Webex Meetings as its Audio Video and Web Conferencing platform to support collaboration and remote meeting workflows across business functions. The deployment supports operations in Malaysia and enables teams in engineering, sales, and customer support to conduct virtual briefings, with governance-oriented controls for user provisioning, access management, and standardized meeting scheduling workflows exposed through the web entry points.
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2014 | 2014 |
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Air Liquide Malaysia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Air Liquide Malaysia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Air Liquide Malaysia ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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Air Liquide Malaysia Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2020 | 2020 |
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Procurement | Procurement |
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2020 | 2020 |
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Supplier Relationship Management | Procurement |
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2020 | 2020 |
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Supplier Relationship Management | Procurement |
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2020 | 2020 |
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Air Liquide Malaysia TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Treasury Management | TRM |
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2023 | 2023 |
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Air Liquide Malaysia PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Air Liquide Malaysia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Air Liquide Malaysia
Apps Being Evaluated by Air Liquide Malaysia Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||