AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Air Liquide Malaysia Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle E-Business Suite ERP Financial ERP Financial Management n/a 2019 2019
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ServiceNow Legacy ServiceNow Workforce Optimization Workforce Management HCM n/a 2020 2020
In 2020, Air Liquide Malaysia implemented ServiceNow Workforce Optimization as a Workforce Management solution to standardize workforce planning and operational staffing across ALBS operations in the APAC region. The deployment targeted Business Service Centers in Kuala Lumpur and Shanghai and the Global Functions of IT, Digital and Procurement, aligning workforce planning with broader service delivery objectives for procurement and support functions. ServiceNow Workforce Optimization was configured to provide core Workforce Management capabilities including forecasting, shift scheduling, real-time adherence monitoring, and performance analytics to support Service Desk and COE operations. The implementation emphasized configuration of ServiceNow Workflows for ticket routing and escalation, and the solution was aligned with existing ServiceNow ITSM processes to enable L4 support coordination, UAT orchestration, and SLA tracking. Integrations were implemented with the procurement application landscape that includes Coupa and Zycus, and with Oracle EBS as an upstream ERP touchpoint, preserving visibility across procure to pay and supplier data flows. The product team maintained awareness of downstream and upstream interacting systems, ensuring Workforce Optimization exchanged status and staffing signals with procurement application incident and change processes. Governance and operational ownership were structured around a Product and Services management model, responsible for end to end lifecycle management, solution design, technical reviews, code and patch oversight, and service level assurance. The program required close collaboration with Enterprise Architecture, COE technical resources, Service Desk teams and QA leads to validate acceptance criteria, perform impact analysis for changes, and keep the ServiceNow Workforce Optimization configuration aligned with IT standards and compliance requirements.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2017 2017
Audio Video and Web Conferencing Collaboration 2017 2017
Collaboration Collaboration 2014 2014
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Signing Content Management 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2020 2020
Marketing Automation CRM 2016 2016
Sales Automation, CRM, Sales Engagement CRM 2021 2021
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2016 2016
Procurement
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Procurement Procurement 2020 2020
Procurement Procurement 2020 2020
Supplier Relationship Management Procurement 2020 2020
Supplier Relationship Management Procurement 2020 2020
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Treasury Management TRM 2023 2023
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2018 2018
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2014 2014
IT Decision Makers and Key Stakeholders at Air Liquide Malaysia
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Air Liquide Malaysia Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Air Liquide Malaysia Technographics

Air Liquide Malaysia is a Oil, Gas and Chemicals organization based in Malaysia, with around 1000 employees and annual revenues of $200.0 million.

Air Liquide Malaysia operates a diverse technology stack with applications such as Oracle E-Business Suite, ServiceNow Workforce Optimization and Cisco Webex Meetings, covering areas like ERP Financial, Workforce Management and Audio Video and Web Conferencing.

Air Liquide Malaysia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, ServiceNow and Cisco Systems.

Air Liquide Malaysia recently adopted applications including Kyriba Treasury in 2023, DocuSign eSignature in 2021 and Salesforce Sales Cloud in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Air Liquide Malaysia’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Air Liquide Malaysia’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Air Liquide Malaysia technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.