Aircel
323 Crisp Cir.,
Maryville, 37801, TN,
United States
Maryville, 37801, TN,
United States
1 800-767-4599
Professional Services
Aircel Technographics
Aircel Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Aircel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 75 Aircel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aircel has purchased the following applications: Visa Authorize.Net for Payment Processing in 2022, dotdigital Live Chat for Chatbots and Conversational AI in 2022, Visa CardinalCommerce for eCommerce Fraud Protection in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aircel is running and its propensity to invest more and deepen its relationship with Visa , Amazon Web Services (AWS) , Klarna or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aircel revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aircel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Aircel Tech Stack and Enterprise Applications
Aircel ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa Authorize.Net | Payment Processing | ERP | n/a | 2022 | 2022 |
In 2022, Aircel deployed Visa Authorize.Net as its Payment Processing solution on its public website. The implementation connects the site checkout to Visa Authorize.Net to handle online card authorization and transaction capture, establishing the gateway as the primary payment path for web-based orders.
Configuration work for Visa Authorize.Net centered on standard gateway capabilities, including payment authorization workflows, tokenization of card data, hosted payment form integration, and transaction routing controls. The deployment included gateway parameter tuning for authorization and capture behavior and configuration of merchant account credentials within Visa Authorize.Net.
Integration is implemented at the website checkout layer, with API-level connectivity between the web storefront and Visa Authorize.Net, and operational handoffs into order processing and billing workflows. The Payment Processing integration touches sales and finance functions, supporting online order intake and back-office reconciliation processes.
Governance and rollout focused on centralized management of API credentials, merchant account settings, and payment exception handling procedures, with a staged website rollout and validation of end-to-end transactions. Aircel Visa Authorize.Net Payment Processing supports ongoing e-commerce payment operations while preserving central control of payment configuration and transaction handling.
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2022 | 2022 |
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Payment Processing | ERP |
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2022 | 2022 |
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Aircel AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| dotdigital | Legacy | dotdigital Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Aircel implemented dotdigital Live Chat, a Chatbots and Conversational AI application on its public website. The deployment provides a web embedded chat widget to support customer inquiries for the Professional Services firm, which has 75 employees and operates from the United States. The implementation is focused on customer service and pre sales engagement workflows, and the full application name dotdigital Live Chat is present in the site source indicating an on site engagement layer for web visitors.
The implementation follows a cloud hosted architecture with a browser based visitor widget and a cloud console for agents, enabling real time messaging, session transcripts, canned responses, and agent handover capabilities consistent with Chatbots and Conversational AI platforms. Configuration work included chat routing rules, conversation templates, and embedding scripts added to the website, aligning operational ownership to customer support and sales teams. Governance was applied through console access controls and chat transcript retention settings within the application, establishing operational workflows for live chat handling and auditing.
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Aircel eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa CardinalCommerce | eCommerce Fraud Protection | eCommerce | n/a | 2022 | 2022 |
In 2022 Aircel implemented Visa CardinalCommerce as its eCommerce Fraud Protection solution on its public ecommerce site. The Visa CardinalCommerce integration is embedded in the checkout flow to provide payment authentication, leveraging 3D Secure authentication and challenge flows to validate cardholders during online transactions.
Deployment architecture is a direct website integration combining client side browser interactions and server side authentication callbacks to Visa CardinalCommerce during cardholder authentication and authorization handoffs. Operational scope covers the Aircel ecommerce storefront and touches payments, ecommerce operations, and customer support processes that manage payment exceptions and authentication challenges. Governance and configuration are managed via the CardinalCommerce configuration surface and site level checkout controls to tune authentication rules and risk signal handling.
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eCommerce | eCommerce |
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2020 | 2020 |
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Aircel CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2022 | 2022 |
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Aircel IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Aircel CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Aircel
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Aircel Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Aircel IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Aircel digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Aircel Technographics
Aircel is a Professional Services organization based in United States,
with around 75 employees and annual revenues of $10.0 million.
Aircel operates a diverse technology stack with applications such as
Visa Authorize.Net, dotdigital Live Chat and Visa CardinalCommerce,
covering areas like Payment Processing, Chatbots and Conversational AI and eCommerce Fraud Protection.
Aircel has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Visa and dotdigital.
Aircel recently adopted applications including
Visa Authorize.Net in 2022, Klarna Payments in 2022 and PayPal Braintree in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Aircel’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Aircel’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Aircel technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.