Johannesburg, 1609,
South Africa
Airlink Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Airlink and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Airlink employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Airlink has purchased the following applications: Jeppesen Fatigue Risk Management for Fatigue Management in 2019, Amadeus E-Retail for Reservation and Booking Management in 2018, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Airlink is running and its propensity to invest more and deepen its relationship with Boeing Jeppesen , Amadeus IT Group , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Airlink revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Airlink intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Boeing Jeppesen | Legacy | Jeppesen Fatigue Risk Management | Fatigue Management | HCM | n/a | 2019 | 2019 |
In 2019 Airlink implemented Jeppesen Fatigue Risk Management to support Flight Operations and Standards within the Fatigue Management category, deploying the Jeppesen Concert platform together with the Boeing Alertness Model as core analytical components. The program was introduced for a regional feeder airline operating a fleet of more than 60 aircraft, executing roughly 60,000 flight missions per annum across more than 55 routes in southern Africa and St Helena island, tying the application directly to crew planning and operational risk control for flight crews.
Jeppesen Fatigue Risk Management was configured to provide bio-mathematical modelling driven assessments and a configurable business logic layer for decision support, leveraging RAVE and the Avocado concept to enable what-if analysis and rule-set simulations. The implementation emphasized module capabilities such as fatigue prediction using the Boeing Alertness Model, period of elevated fatigue risk markers on published rosters, and generation of safety performance indicators that quantify overall risk development over time.
Operational integration included publishing roster-derived risk markers to crew distribution channels and enabling crew to load schedules into personal prediction tools such as CrewAlert Pro, reinforcing individual risk awareness alongside centralized assessment. The deployment scope covered crew rostering and flight operations teams, embedding fatigue assessment into day-to-day planning across Airlink’s network rather than being limited to a single site or department.
Governance and process changes focused on management by exception and embedding SPIs for ongoing monitoring and control, with Jeppesen providing implementation support to bring the system online. Airlink reported early positive reception from Flight Operations and Standards, noting satisfaction with the solution and vendor support while using the Jeppesen suite to operationalize fatigue risk awareness and decision support for crew and planners.
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amadeus IT Group | Legacy | Amadeus E-Retail | Reservation and Booking Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Airlink implemented Amadeus E-Retail to power online reservation and booking on its public website. Airlink deployed Amadeus E-Retail as its Reservation and Booking Management solution to handle the end to end e-commerce booking flow on flyairlink.com.
The implementation emphasizes core Reservation and Booking Management capabilities, including shopping and fare display, itinerary selection, booking and passenger name record creation, and ancillary merchandising and seat selection configurations. Amadeus E-Retail is configured to enforce fare rules and booking validation during the online checkout path, with the platform serving as the booking engine behind the website shopping cart and ticketing workflow.
Operational coverage centers on the customer facing e-commerce channel, where Amadeus E-Retail is embedded into the website front end to manage availability and booking transactions. The implementation touches commercial, revenue and customer service workflows by centralizing booking control and merchandising logic in the Amadeus E-Retail environment, while governance focuses on booking workflow orchestration and fare rule enforcement within the e-commerce booking lifecycle.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Support | CRM |
|
2023 | 2023 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2022 | 2022 |
|
|
|
|
|
Tag Management | CRM |
|
2013 | 2013 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2013 | 2013 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2017 | 2017 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||