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List of Jeppesen Fatigue Risk Management Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Air India Transportation 30000 $9.3B India Boeing Jeppesen Jeppesen Fatigue Risk Management Fatigue Management 2023 n/a
In 2023, Air India deployed Jeppesen Fatigue Risk Management within its crew operations as a Fatigue Management application supplied by Boeing Jeppesen. Jeppesen Fatigue Risk Management was introduced alongside other safety tools to address pilot duty and rest concerns and to provide a fatigue prediction and monitoring capability for pilot scheduling and rostering functions. The implementation focused on fatigue prediction and schedule analysis capabilities typical of Fatigue Management software, including biomathematical risk modeling, schedule scoring, and automated alerts for potentially fatiguing rosters. Jeppesen Fatigue Risk Management was configured to feed roster-level risk assessments into crew planning workflows, supporting operational decision making for pilot pairings, flight duty period evaluation, and daily duty assignments. Air India deployed Jeppesen Fatigue Risk Management in a stack that also included the airline’s safety management software, Coruson, and Boeing Alertness Model BAM which is jointly developed by Boeing and Jeppesen and is integrated into the airline’s rostering system. The operational coverage centered on pilot and crew scheduling and flight operations, with the fatigue tool working in concert with pilot-facing apps such as the Pilot Sector Report and document management via DocuNet to surface post-flight observations and support compliance documentation. Governance and operational intent emphasized rostering controls and fatigue reporting to meet regulatory expectations from the Directorate General of Civil Aviation, and the tools were positioned to reduce the creation of fatiguing rosters and pairings according to internal communications. Despite these deployments, Air India was fined by the DGCA in March for violating Flight Duty Time Limitations and fatigue management rules, underscoring the regulatory scrutiny and operational challenges around crew fatigue management.
Airlink Transportation 1500 $250M South Africa Boeing Jeppesen Jeppesen Fatigue Risk Management Fatigue Management 2019 n/a
In 2019 Airlink implemented Jeppesen Fatigue Risk Management to support Flight Operations and Standards within the Fatigue Management category, deploying the Jeppesen Concert platform together with the Boeing Alertness Model as core analytical components. The program was introduced for a regional feeder airline operating a fleet of more than 60 aircraft, executing roughly 60,000 flight missions per annum across more than 55 routes in southern Africa and St Helena island, tying the application directly to crew planning and operational risk control for flight crews. Jeppesen Fatigue Risk Management was configured to provide bio-mathematical modelling driven assessments and a configurable business logic layer for decision support, leveraging RAVE and the Avocado concept to enable what-if analysis and rule-set simulations. The implementation emphasized module capabilities such as fatigue prediction using the Boeing Alertness Model, period of elevated fatigue risk markers on published rosters, and generation of safety performance indicators that quantify overall risk development over time. Operational integration included publishing roster-derived risk markers to crew distribution channels and enabling crew to load schedules into personal prediction tools such as CrewAlert Pro, reinforcing individual risk awareness alongside centralized assessment. The deployment scope covered crew rostering and flight operations teams, embedding fatigue assessment into day-to-day planning across Airlink’s network rather than being limited to a single site or department. Governance and process changes focused on management by exception and embedding SPIs for ongoing monitoring and control, with Jeppesen providing implementation support to bring the system online. Airlink reported early positive reception from Flight Operations and Standards, noting satisfaction with the solution and vendor support while using the Jeppesen suite to operationalize fatigue risk awareness and decision support for crew and planners.
Etihad Airways Transportation 12000 $5.5B United Arab Emirates Boeing Jeppesen Jeppesen Fatigue Risk Management Fatigue Management 2018 n/a
In 2018, Etihad Airways integrated Jeppesen Fatigue Risk Management as part of a multi-solution crew management program. The deployment supported the planning and operation of the airline's 7,500 crewmembers and aligns with the Fatigue Management Apps Category, addressing crew alertness and roster risk for flight operations and crew planning functions. The implementation combined Crew Pairing, Crew Rostering and Jeppesen Fatigue Risk Management to create a coordinated planning stack. Jeppesen Fatigue Risk Management leverages the Boeing Alertness Model to score rostering options and embed fatigue risk controls, while crew pairing and rostering modules generate optimized duties that respect crew preferences and operational constraints. Architecture and analytics were centralized through Boeing AnalytX, enabling integrated optimization and risk quantification across pairing, rostering and fatigue modules. Data flows were structured to surface fatigue risk metrics into rostering decisions, permitting scenario analysis and quantified comparisons of cost and risk for alternate schedules. Operational coverage extended across flight operations and crew management teams, with new workflows to publish crew schedules further in advance and to incorporate crew preferences into rostering rules. Governance adjustments focused on embedding fatigue risk scoring into roster approval and on tying optimization outputs to decision making in planning and operations. Documented benefits called out in program communications include improved planning, higher crew satisfaction and reduced costs, with suppliers noting that airlines using the suite often see cost reductions of three percent or more and a significant uptake in crew satisfaction. The Jeppesen Fatigue Risk Management deployment provided explicit fatigue mitigation strategies for roster design, using proven alertness modeling to reduce rostered fatigue risk.
Transportation 5195 $3.2B Finland Boeing Jeppesen Jeppesen Fatigue Risk Management Fatigue Management 2011 n/a
Transportation 1500 $400M United States Boeing Jeppesen Jeppesen Fatigue Risk Management Fatigue Management 2020 n/a
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Buyer Intent: Companies Evaluating Jeppesen Fatigue Risk Management

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Jeppesen Fatigue Risk Management. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Jeppesen Fatigue Risk Management for Fatigue Management include:

  1. DKSH Holding, a Switzerland based Professional Services organization with 29699 Employees

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FAQ - APPS RUN THE WORLD Jeppesen Fatigue Risk Management Coverage

Jeppesen Fatigue Risk Management is a Fatigue Management solution from Boeing Jeppesen.

Companies worldwide use Jeppesen Fatigue Risk Management, from small firms to large enterprises across 21+ industries.

Organizations such as Air India, Etihad Airways, Finnair, Kalitta Air and Airlink are recorded users of Jeppesen Fatigue Risk Management for Fatigue Management.

Companies using Jeppesen Fatigue Risk Management are most concentrated in Transportation, with adoption spanning over 21 industries.

Companies using Jeppesen Fatigue Risk Management are most concentrated in India, United Arab Emirates and Finland, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Jeppesen Fatigue Risk Management across Americas, EMEA, and APAC.

Companies using Jeppesen Fatigue Risk Management range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 60%, and global enterprises with 10,000+ employees - 40%.

Customers of Jeppesen Fatigue Risk Management include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Jeppesen Fatigue Risk Management customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Fatigue Management.