Airport Parking and Hotels Ltd
Snow Hill, Copthorne,
Crawley, RH10 3EQ,
United Kingdom
Crawley, RH10 3EQ,
United Kingdom
44 800 014 7102
Leisure and Hospitality
Airport Parking and Hotels Ltd Technographics
Airport Parking and Hotels Ltd Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Airport Parking and Hotels Ltd and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Airport Parking and Hotels Ltd employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Airport Parking and Hotels Ltd has purchased the following applications: SAP Business One for ERP Financial in 2010, LiveChat for Chatbots and Conversational AI in 2019, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Airport Parking and Hotels Ltd is running and its propensity to invest more and deepen its relationship with SAP , LiveChat, Inc. , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Airport Parking and Hotels Ltd revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Airport Parking and Hotels Ltd intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Airport Parking and Hotels Ltd Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Business One | ERP Financial | ERP Financial Management | n/a | 2010 | 2010 |
In 2010 Airport Parking and Hotels Ltd implemented SAP Business One as its ERP Financial backbone. The Managing Director appointed an engagement to review Sales and Organisational processes, produce a business report within eight weeks, and manage the recommended changes across the business.
The SAP Business One deployment concentrated on aligning financial accounting with sales and operational workflows, configuring core capabilities such as general ledger, accounts payable and receivable, sales order processing, inventory controls and consolidated master data to support bookings and parking operations. Configuration work emphasized a standardized chart of accounts, transactional posting rules and reporting views to enable consistent transaction processing and financial reporting across units.
Work focused on integrating departmental processes rather than external systems, bringing sales, operations, reservations and finance teams into a unified SAP Business One usage model and standardized operating procedures. Governance was led by the Managing Director with a short term reporting cadence and a managed rollout that included process documentation, role based access controls and targeted end user training to drive system adoption across the company in the United Kingdom.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Airport Parking and Hotels Ltd implemented LiveChat on its public website to provide customer-facing support. LiveChat was deployed as the companys Chatbots and Conversational AI layer to handle website inquiries related to parking reservations and hotel bookings, aligning the application with customer service and e-commerce support functions.
The LiveChat implementation uses an embedded web widget to provide real-time messaging, proactive chat invites, and session transcript capture for online interactions. Configuration work focused on canned responses and template messaging to standardize answers for booking, pricing, and parking logistics, and routing rules to distribute chats to customer service agents during published service hours. The implementation also emphasized chat logging and transcript retention for inquiry tracking and operational visibility.
Operational ownership sits with customer service and operations teams, who manage agent staffing, response templates, and escalation workflows for complex reservations. The deployment is scoped to the public website, supporting the core online booking and customer inquiry funnel, while governance practices center on scripted responses, response time expectations, and chat handoff procedures to email or phone channels when required.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, Airport Parking and Hotels Ltd implemented Cisco Webex Meetings. The company uses Cisco Webex Meetings for Audio Video and Web Conferencing embedded on its website to enable browser-based meeting access for external customers and internal staff.
The deployment leverages standard Cisco Webex Meetings capabilities including video conferencing, screen sharing, and web-based meeting joins to support customer-facing consultations and operational coordination. Configuration focused on web embedment and public meeting links, maintaining the full application name Cisco Webex Meetings in public touchpoints.
Operational coverage spans Airport Parking and Hotels Ltds UK operations, with usage oriented toward guest services, reservations, and operations teams that require live audio and video engagement. No specific third party integrations are recorded in the source, the implementation centers on website delivery and direct participant access.
Governance and administration are organized around centralized meeting provision and account management, with IT responsible for provisioning attendee access and controlling meeting settings for customer-facing sessions. The narrative emphasizes Cisco Webex Meetings as the core Audio Video and Web Conferencing tool for both external engagement and internal collaboration.
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Collaboration | Collaboration |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Engagement | CRM |
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2014 | 2014 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Airport Parking and Hotels Ltd
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Airport Parking and Hotels Ltd Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Airport Parking and Hotels Ltd IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Airport Parking and Hotels Ltd digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Airport Parking and Hotels Ltd Technographics
Airport Parking and Hotels Ltd is a Leisure and Hospitality organization based in United Kingdom,
with around 300 employees and annual revenues of $35.0 million.
Airport Parking and Hotels Ltd operates a diverse technology stack with applications such as
SAP Business One, LiveChat and Cisco Webex Meetings,
covering areas like ERP Financial, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Airport Parking and Hotels Ltd has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, LiveChat, Inc. and Cisco Systems.
Airport Parking and Hotels Ltd recently adopted applications including
Salesforce Sales Cloud in 2021, WatchGuard Panda Email Protection in 2020 and LiveChat in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Airport Parking and Hotels Ltd’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Airport Parking and Hotels Ltd’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Airport Parking and Hotels Ltd technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.