Canberra, 2600, ACT,
Australia
Airservices Australia Technographics
Airservices Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Airservices Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3642 Airservices Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Airservices Australia has purchased the following applications: SAP S/4 HANA for ERP Financial in 2020, PageUp ATS for Applicant Tracking System in 2018, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Airservices Australia is running and its propensity to invest more and deepen its relationship with SAP , PageUp , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Airservices Australia revenues, which have grown to $710.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Airservices Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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Airservices Australia Tech Stack and Enterprise Applications
Airservices Australia ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP ERP ECC 6.0 | SAP S/4 HANA | ERP Financial | ERP | Rimini Street | 2020 | 2020 |
In 2020, Airservices Australia implemented SAP S/4 HANA as its ERP Financial platform. The program followed a long-running SAP footprint that included SAP ERP ECC 6.0, and leveraged extended third-party maintenance from Rimini Street to manage continuity while the organisation restructured core finance processes. Airservices Australia is a government owned organisation providing telecommunications, aeronautical data, navigation services and aviation rescue firefighting services, operating two air traffic services centres, two terminal control units and 29 towers across international and regional airports.
The SAP S/4 HANA deployment centered on core ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, asset accounting and financial close workflows, configured to meet regulatory and compliance reporting requirements. Implementation work prioritized preserving existing software customisations and extending those extensions into the new S/4 HANA environment to avoid disruption to mission critical financial and regulatory processes.
Rimini Street continued as the contracted maintenance and support provider during and after the S/4 HANA implementation, providing third party support for the SAP platform and bespoke customisations. Governance for the program was managed by centralised application services, coordinating rollout across finance and operational business functions to align air traffic operations, aeronautical data teams and corporate finance.
Airservices’ earlier move to Rimini Street support in 2016 is cited in internal communications as having lowered maintenance spend and produced return on investment, providing budgetary headroom to fund the SAP S/4 HANA program while maintaining compliance obligations. SAP S/4 HANA now serves as the ERP Financial backbone for consolidating finance processes and statutory reporting across the organisation’s operational sites.
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Airservices Australia HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PageUp | Legacy | PageUp ATS | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, Airservices Australia deployed PageUp ATS to power its public careers site and online application flow. The PageUp ATS Applicant Tracking System is implemented on Airservices Australia’s website using PageUp’s hosted application endpoint, providing the candidate-facing application form and job posting pages served from the PageUp platform.
The implementation concentrates on core Applicant Tracking System functionality, including job requisition publication, candidate application capture through an embedded application form, applicant tracking workflows, candidate status communications, resume and application data capture, and role-based access for recruiters and hiring managers. PageUp ATS supports configurable workflow stages and task assignment to align with standard recruiting lifecycles and Talent Acquisition processes.
Deployment is delivered via PageUp’s hosted environment integrated into Airservices Australia’s careers pages, with the application form served from the secure PageUp endpoint. Operational coverage centers on recruiting and HR hiring processes, centralizing application intake and workflow orchestration for Airservices Australia’s talent teams.
Governance focused on configuring recruiter and hiring manager workflows, approval routing, and job posting templates to reflect internal hiring procedures. The implementation embeds PageUp ATS into Airservices Australia’s recruitment operations, linking the public careers experience to internal applicant tracking and candidate management functions.
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Core HR | HCM |
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2024 | 2024 |
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Payroll | HCM |
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2010 | 2010 |
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Airservices Australia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Airservices Australia implemented Microsoft 365 to provide enterprise Collaboration capabilities and the deployment is referenced on the company website. The adoption of Microsoft 365 positions Airservices Australia Microsoft 365 Collaboration for core internal communications, secure email, and cloud-based document management across corporate functions.
The Microsoft 365 implementation includes standard Collaboration modules such as Exchange Online for email, Microsoft Teams for real-time communication and meetings, SharePoint Online for intranet and document libraries, and OneDrive for file sync and personal storage. The rollout aligns with a cloud-tenant architecture model, with centralized tenant administration and identity controls to manage access and collaboration settings.
Operational governance appears focused on platform-level administration and information controls, using Microsoft 365 administrative tooling to enforce role-based administration, retention and information protection policies, and collaboration governance for shared sites and teams. The implementation narrative reflects Airservices Australia Microsoft 365 Collaboration as the company’s positioned solution for unified communication, content management, and enterprise collaboration workflows.
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Collaboration | Collaboration |
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2021 | 2021 |
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Airservices Australia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Airservices Australia eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2021 | 2021 |
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Airservices Australia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Airservices Australia ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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Airservices Australia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Airservices Australia
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Airservices Australia Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-12 | Airservices Australia | Evaluated | SAP | SAP Field Service Management | Field Service Management | ERP Services and Operations |
| 2024-07-31 | Airservices Australia | Evaluated | Microsoft | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS |