Tunbridge Wells, TN1 1ED,
United Kingdom
Ajb Forecasting Systems Technographics
Ajb Forecasting Systems Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ajb Forecasting Systems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5 Ajb Forecasting Systems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ajb Forecasting Systems has purchased the following applications: Zendesk Chat for Chatbots and Conversational AI in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Automattic Jetpack CRM for CRM in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ajb Forecasting Systems is running and its propensity to invest more and deepen its relationship with Zendesk , Google , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ajb Forecasting Systems revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ajb Forecasting Systems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ajb Forecasting Systems Tech Stack and Enterprise Applications
Ajb Forecasting Systems AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Ajb Forecasting Systems deployed Zendesk Chat on its website. Ajb Forecasting Systems is a United Kingdom professional services firm with five employees that implemented Zendesk Chat to provide real time web customer engagement and front line support. The implementation places the Zendesk Chat web widget on the corporate site to handle inbound visitor conversations, consistent with the Chatbots and Conversational AI category.
Zendesk Chat was configured with lightweight agent routing and queue controls, canned responses, and chat transcript capture, reflecting capabilities common to Chatbots and Conversational AI platforms. Configuration emphasis matched the company size, favoring a small agent pool, simple operating hours, and basic visitor tracking rather than enterprise orchestration. The deployment captures conversation history for follow up and uses the Zendesk Chat reporting features to monitor chat volume and agent activity without additional middleware.
Operational scope is limited to customer facing support on the company website, impacting customer engagement and support functions. Governance centered on defining monitoring hours, assignment rules for available staff, and a process for escalating web chats into offline follow up. No implementation partner or external system integrations were specified in the source.
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Ajb Forecasting Systems Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Ajb Forecasting Systems implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform to support core communications and document workflows across the company. The deployment is a cloud-native, SaaS Google Workspace configuration scoped to the entire five-person professional services firm, consolidating corporate domain email, shared Drive storage, collaborative documents, and calendar scheduling for day-to-day operations.
Ajb Forecasting Systems lists Google Workspace (Formerly Google G-Suite) on its website as the primary productivity suite, indicating a single-tenant Google Workspace account managing the company domain and user provisioning through the Google Admin console. Functional capabilities in use align with standard Collaboration modules, including Gmail for email, Google Drive for centralized file storage, Docs and Sheets for collaborative document authoring, Calendar for scheduling, and Meet for virtual meetings, with administrative governance handled by a designated administrator who manages account provisioning and access control.
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Ajb Forecasting Systems CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | Automattic Jetpack CRM | CRM | CRM | n/a | 2020 | 2020 |
In 2020, Ajb Forecasting Systems implemented Automattic Jetpack CRM on its public website. The deployment is web hosted and embedded in the company WordPress site, serving as the primary CRM for this UK based professional services firm. Ajb Forecasting Systems uses Automattic Jetpack CRM as its CRM to centralize contact records and capture website leads for client relationship management.
Functional capabilities implemented include contact management, website lead capture, lightweight pipeline tracking, and activity logging consistent with CRM workflows. Operational scope is focused on client facing and sales activities for the five person organization, with configuration and administration performed through the site administration interface rather than a separate enterprise system. Governance and rollout are informal and integrated into daily service and sales processes, aligning CRM usage directly with client engagement workflows.
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Customer Support | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Ajb Forecasting Systems IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Ajb Forecasting Systems
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Apps Being Evaluated by Ajb Forecasting Systems Executives
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