Sandy Springs, 30328, GA,
United States
Ajc International Trading Technographics
Ajc International Trading Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ajc International Trading and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Ajc International Trading employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ajc International Trading has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Lucky Orange for Marketing Analytics in 2021, Freshservice for IT Service Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ajc International Trading is running and its propensity to invest more and deepen its relationship with Cisco Systems , Salesforce , Lucky Orange or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ajc International Trading revenues, which have grown to $130.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ajc International Trading intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ajc International Trading Tech Stack and Enterprise Applications
Ajc International Trading Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Ajc International Trading deployed Cisco Webex Meetings, implementing Cisco Webex Meetings on its corporate website to provide external and internal conferencing capability. The implementation positions Audio Video and Web Conferencing as a centralized channel for synchronous communication across commercial, customer service, and operations functions within the United States business units.
The deployment leverages Cisco Webex Meetings as a cloud-hosted, browser-accessible meeting platform embedded on the company website, enabling participants to join via web links or embedded access points. Functional capabilities in use align with Audio Video and Web Conferencing expectations, including video and audio conferencing, screen sharing, meeting recording, scheduling and participant management, with administrative controls applied at the platform level.
Operational governance was organized around centralized meeting provisioning and platform administration, with policies for access controls and meeting moderation to support both external customer engagement and internal collaboration. The implementation emphasizes website-based meeting access using Cisco Webex Meetings, integrating conferencing workflows into customer-facing and employee communication processes without specifying third-party integrators.
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Collaboration | Collaboration |
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2022 | 2022 |
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Ajc International Trading CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Lucky Orange | Legacy | Lucky Orange | Marketing Analytics | CRM | n/a | 2021 | 2021 |
In 2021, Ajc International Trading deployed Lucky Orange on its public website to add behavioral intelligence to its Marketing Analytics stack. The implementation leverages Lucky Orange page-level instrumentation to capture session recordings and on-site engagement data across the company website, aligning the application name Lucky Orange with the Marketing Analytics capability set used by their digital teams.
The deployment was configured to surface session replay, heatmaps, conversion funnel tracking, and form analytics, enabling marketing and e-commerce stakeholders to analyze visitor interactions and conversion pathways. Implementation architecture centers on client-side analytics tagging embedded in site pages, with dashboards and segmented visitor views provisioned for marketing operations and site optimization workflows, supporting ongoing analysis and prioritized content adjustments by US-based digital teams.
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Marketing Analytics | CRM |
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2019 | 2019 |
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Ajc International Trading ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshservice | IT Service Management | ITSM | n/a | 2021 | 2021 |
In 2021, Ajc International Trading implemented Freshservice for IT Service Management. The deployment exposed Freshservice on their website as a public self-service portal and online ticket intake point, aligning customer facing support with internal IT service processes. The implementation leveraged cloud SaaS delivery to centralize incident intake and request handling for IT and support operations within the 600-employee consumer packaged goods organization.
Configuration emphasized service catalog entries, automated ticket routing and workflow configuration to standardize triage and escalation using Freshservice standard IT Service Management workflows. Operational coverage included internal employee IT support and external customer touchpoints via the website, with role-based access controls and service desk governance to manage request lifecycles. Deployment used the Freshservice service portal embedded on the website to centralize ticket intake and enable self-service.
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IT Service Management | ITSM |
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2021 | 2021 |
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Ajc International Trading IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Ajc International Trading CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Ajc International Trading
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Ajc International Trading Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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