New Windsor, 12553, NY,
United States
AJW Architectural Products Technographics
AJW Architectural Products Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AJW Architectural Products and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 210 AJW Architectural Products employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AJW Architectural Products has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2013, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012, Zendesk Service for Customer Support in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AJW Architectural Products is running and its propensity to invest more and deepen its relationship with Oracle , Google , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AJW Architectural Products revenues, which have grown to $29.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AJW Architectural Products intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AJW Architectural Products Tech Stack and Enterprise Applications
AJW Architectural Products ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2013 | 2014 |
In 2013, AJW Architectural Products implemented Oracle NetSuite ERP as an ERP Financial solution. The Oracle NetSuite ERP deployment consolidated three separate accounting systems into a unified financial ledger, loading historical balances and a limited span of transaction history to establish opening positions and ongoing reporting baselines.
The implementation centered on core financial modules including general ledger, accounts payable, accounts receivable, and financial reporting, with configuration to support consolidated ledgers and a standardized chart of accounts across business units. The project included data extraction, reconciliation and validation of historical balances, staged cutover activities to preserve month end continuity, and governance measures such as centralized master data controls and documented close procedures to align finance and accounting operations.
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AJW Architectural Products Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
In 2012, AJW Architectural Products implemented Google Workspace (Formerly Google G-Suite) as their Collaboration platform. The deployment is visible on the company website and functions as the primary cloud productivity and collaboration suite for the organization.
The Google Workspace implementation emphasizes core Collaboration modules including Gmail for corporate email, Google Drive and Docs for centralized file storage and real time co authoring, and Google Calendar for shared scheduling. Administration is managed through the Google Workspace Admin console for user provisioning, group based access controls, and domain level settings.
Operational coverage spans core business functions such as communications, document management, and scheduling across corporate teams including sales, operations, and administration. Public indicators tied to the corporate domain show Google Workspace is provisioned for the site, supporting centralized email routing and domain management.
Governance is exercised through Admin console policies for sharing and external access, with group based controls used to align Collaboration workflows to internal processes. The implementation narrative positions Google Workspace as the structural collaboration layer connecting AJW Architectural Products business functions to cloud native productivity tooling.
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AJW Architectural Products CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2018 | 2018 |
In 2018, AJW Architectural Products implemented Zendesk Service to centralize Customer Support and capture inbound inquiries via its corporate website. Zendesk Service is embedded on the website as the primary channel for customer requests, creating a web widget and form-driven intake that feeds a unified ticketing queue for the support organization.
The deployment focused on ticket management, knowledge base self-service, workflow automation, and reporting capabilities typical of the Customer Support category. Configuration work included custom ticket fields, agent views, macros, triggers and SLA definitions to support day to day case routing and resolution, and role based access for support staff. Operational governance established responsibility for ticket triage and escalation inside the company, with workflows and automation enforcing routing and status transitions. The implementation positioned Zendesk Service as the core system for AJW Architectural Products Customer Support operations and web channel engagement.
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Marketing Automation | CRM |
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2020 | 2020 |
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AJW Architectural Products IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2017 | 2017 |
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AJW Architectural Products CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at AJW Architectural Products
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| CEO | CXO | Operations | ||||
| CFO | CXO | Finance | ||||
| Inventory Manager | Manager | Supply Chain |
Apps Being Evaluated by AJW Architectural Products Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||