Bloomingdale, 7403, NJ,
United States
Akadema Technographics
Akadema Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Akadema and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Akadema employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Akadema has purchased the following applications: Tawk.to for Chatbots and Conversational AI in 2020, Shopify for eCommerce in 2019, Privy Email for Marketing Automation in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Akadema is running and its propensity to invest more and deepen its relationship with Tawk.to , Shopify , Privy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Akadema revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Akadema intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Akadema Tech Stack and Enterprise Applications
Akadema AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Akadema implemented Tawk.to on its public website. The Tawk.to deployment provides Chatbots and Conversational AI capabilities embedded as a browser chat widget to support customer engagement and inbound sales inquiries on akademapro.com, linking the application to website-based customer support and lead capture functions.
Deployment uses a client side JavaScript snippet to instrument the site level chat widget, enabling real time messaging, visitor presence monitoring, canned responses, offline messaging, and agent handoff capabilities common to Chatbots and Conversational AI platforms. Operational scope is limited to the public website where the chat channel serves front line customer support and pre sales engagement for the small manufacturing business, with ongoing administration managed through the Tawk.to console and governance applied to response templates and availability hours.
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Akadema eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Shopify | Legacy | Shopify | eCommerce | eCommerce | n/a | 2019 | 2019 |
In 2019, Akadema implemented Shopify to power its customer-facing online storefront and centralize eCommerce catalog and order capture on akademapro.com. The implementation uses the hosted Shopify platform as the primary web commerce layer, providing storefront rendering, hosted checkout, and product catalog management. Akadema implemented Shopify as its eCommerce application to manage online merchandising, pricing, and sales operations.
Functional configuration emphasized product catalog setup, SKU and variant management, pricing rules, hosted checkout configuration, and order management workflows consistent with an eCommerce deployment. The architecture is a SaaS-hosted storefront embedded on the company website with front-end theme customization and backend admin controls used for merchandising and fulfillment staging. Governance was organized around centralized catalog ownership by merchandising and operations teams and formalized content update workflows for product pages and promotions.
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Akadema CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Privy | Legacy | Privy Email | Marketing Automation | CRM | n/a | 2017 | 2017 |
In 2017, Akadema deployed Privy Email as their Marketing Automation solution on their website. The 40-employee United States manufacturing firm instrumented site-level email capture and campaign delivery to support customer acquisition and ongoing customer communications. This implementation establishes Privy Email as the core Marketing Automation tool for Akadema's web-to-email engagement.
The Privy Email configuration focuses on embedded signup forms and on-site display experiences, combined with email template management, audience segmentation, and automated drip sequences that are standard in Marketing Automation workflows. Akadema configured welcome flows and segmented lists to separate prospects from existing customers, and used template-driven campaign orchestration to standardize outbound messaging. Privy Email's scheduling and campaign management capabilities are employed to centralize message production and reduce manual list operations.
Integration is scoped to the corporate website through embedded Privy scripts and form hooks, capturing consented contact data directly into Privy Email. Operational ownership and governance are maintained by the marketing function, which manages subscription preferences, campaign approvals, and contact lifecycle workflows. The rollout emphasizes centralizing web capture and campaign orchestration to align site interactions with Akadema's marketing communications.
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Marketing Automation | CRM |
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2019 | 2019 |
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Akadema PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2012 | 2012 |
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Akadema IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Akadema
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| President | CXO | Finance | ||||
| CEO | CXO | Finance | ||||
| VP Operations | VP | Operations |
Apps Being Evaluated by Akadema Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||