Paris 18e Arrondissement, 75018,
France
Akane Technographics
Akane Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Akane and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3 Akane employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Akane has purchased the following applications: FreeWheel Demandsuite for Agency Management in 2022, Smartsupp.com for Chatbots and Conversational AI in 2020, Slack Connect for Collaboration in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Akane is running and its propensity to invest more and deepen its relationship with FreeWheel, A Comcast Company , Smartsupp.com , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Akane revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Akane intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Akane Tech Stack and Enterprise Applications
Akane ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FreeWheel, A Comcast Company | Legacy | FreeWheel Demandsuite | Agency Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022 Akane implemented FreeWheel Demandsuite on its website. The deployment uses FreeWheel, A Comcast Company, and positions FreeWheel Demandsuite within the Agency Management category to introduce programmatic demand orchestration and inventory control for Akane's ecommerce presence in France.
The implementation is scoped to the public website and the company digital advertising function, reflecting the operational scale of a three person organization. FreeWheel Demandsuite is configured to manage inventory partitions, demand selection logic, placement mapping and campaign delivery workflows common to Agency Management platforms, using tag based ad calls and ad decisioning to surface programmatic bids and manage creative delivery. Governance and operational ownership are centralized in the small digital team, with configuration and reporting instrumentation implemented to support advertising operations and campaign reconciliation on the site.
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Akane AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Smartsupp.com | Legacy | Smartsupp.com | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Akane implemented Smartsupp.com on its public website to provide on-site conversational support. Akane is a France-based distribution company with three employees and approximately 1,000,000 in revenue, and the deployment focuses on customer engagement and support within the Chatbots and Conversational AI category.
The Smartsupp.com deployment is delivered as a web-embedded chat widget configured for live chat, automated greetings, visitor monitoring, and message transcript capture, reflecting standard Chatbots and Conversational AI capabilities. Operational scope is limited to the corporate website and business functions impacted include customer service and online sales inquiry handling, with a lightweight governance model where a small team directly manages chat sessions and basic automated messaging workflows.
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Akane Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Akane deployed Slack Connect to establish external collaboration capabilities, classifying the implementation under the Collaboration apps category. The deployment used Slack Connect as a cloud SaaS communication layer across the entire three person organization, enabling shared channels and direct messaging with external partners and contacts.
Slack Connect is surfaced on Akane's public website as a customer-facing messaging channel, providing a live external touchpoint that links web visitors to Slack channels. Functional capabilities implemented align with typical Collaboration workflows, including real-time messaging, channel-based conversations, and file sharing, with lightweight channel provisioning and access controls used to govern external access and daily operations for customer engagement and supplier coordination.
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Survey and Questionnaire | Collaboration |
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2021 | 2021 |
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Akane eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2016 | 2016 |
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Personalization and Product Recommendations | eCommerce |
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2022 | 2022 |
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Akane CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics, Data Management Platform | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Akane ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2022 | 2022 |
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Akane PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2014 | 2014 |
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Akane IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Akane
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Akane Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||