Riverside, CA, 92503-3645,
United States
Akes Family Funeral Home Technographics
Akes Family Funeral Home Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Akes Family Funeral Home and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Akes Family Funeral Home employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Akes Family Funeral Home has purchased the following applications: Stripe Payments for Payment Processing in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011, Gainsight Customer Experience (CX) for Customer Experience in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Akes Family Funeral Home is running and its propensity to invest more and deepen its relationship with Stripe , Google , Gainsight or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Akes Family Funeral Home revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Akes Family Funeral Home intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Akes Family Funeral Home Tech Stack and Enterprise Applications
Akes Family Funeral Home ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP | n/a | 2020 | 2020 |
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Akes Family Funeral Home Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
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Akes Family Funeral Home CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Gainsight | Legacy | Gainsight Customer Experience (CX) | Customer Experience | CRM | n/a | 2023 | 2023 |
In 2023, Akes Family Funeral Home implemented Gainsight Customer Experience (CX) on their website to centralize client feedback for its professional services operations. Gainsight Customer Experience (CX) is deployed as the Customer Experience layer to collect web-based experience signals and surface them to staff handling client interactions.
The deployment was configured for web-facing feedback capture using embedded on-page instrumentation and survey orchestration to collect CSAT-style responses and qualitative comments, with dashboards and reporting to provide trend visibility. Configuration emphasis is consistent with a small organization of about 10 employees, prioritizing lightweight setup and direct routing of insights to customer-facing workflows.
Operational coverage centers on front-desk and bereavement services teams, with captured experience signals routed to staff responsible for client outreach and case follow-up. The implementation is website-hosted, indicating client-side widget deployment and server-side event collection typical of Customer Experience platforms.
Governance appears focused on feedback triage and response workflows, with configuration oriented toward notification rules and ownership assignment to internal staff rather than complex enterprise governance. The record links Akes Family Funeral Home, Gainsight Customer Experience (CX), Customer Experience and client-facing business functions into a concise implementation footprint.
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Tag Management | CRM |
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2014 | 2014 |
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Akes Family Funeral Home ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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Akes Family Funeral Home IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Akes Family Funeral Home CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Akes Family Funeral Home
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Akes Family Funeral Home Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||