Akind Technographics
Akind Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Akind and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15 Akind employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Akind has purchased the following applications: Google Pay for Payment Processing in 2020, Teamtailor ATS for Recruiting, Applicant Tracking System in 2021, Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Akind is running and its propensity to invest more and deepen its relationship with Google , Apple , Teamtailor or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Akind revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Akind intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Akind Tech Stack and Enterprise Applications
Akind ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Pay | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, Akind implemented Google Pay on its e-commerce website to enable web-based checkout payments. The Google Pay integration serves as the primary Payment Processing layer for the Akind online storefront and is embedded in the public website checkout flow.
The implementation uses a client-side integration of the Google Pay button and browser payment APIs within the site's checkout workflow, enabling tokenized card acceptance and streamlined browser and mobile web payments. Deployment scope was limited to the website and impacted commerce, order management, and finance functions by centralizing payment capture and reconciliation points. Governance centered on checkout configuration, merchant account setup, frontend validation rules and payment event logging to ensure consistent payment behavior across browsers.
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Payment Processing | ERP |
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2020 | 2020 |
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Akind HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Teamtailor | Legacy | Teamtailor ATS | Recruiting, Applicant Tracking System | HCM | n/a | 2021 | 2021 |
In 2021, Akind implemented Teamtailor ATS, a Recruiting,Applicant Tracking System, to centralize candidate capture for its retail hiring. The Teamtailor ATS was embedded on Akind's public careers site at career.akindstore.com, making job postings, application intake, and candidate profiles directly available through the company website and aligning recruiting with the brand storefront.
The Teamtailor ATS deployment uses cloud hosted SaaS architecture typical of applicant tracking systems, configured for job posting management, configurable hiring stages, candidate pipeline visualization, application forms, and automated candidate communications. The implementation included careers site integration, candidate profile management, interview scheduling capability, and administrative dashboards to support recruiting workflows within a small company context.
Operational ownership sits with Akind's HR and store leadership, who manage user permissions, hiring stage configuration, candidate routing, and privacy controls to meet regional requirements in Sweden. The rollout focused on recruiting and applicant tracking for retail and corporate support roles, with workflows and governance scoped to a 15 employee organization using Teamtailor ATS as the primary Recruiting,Applicant Tracking System.
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Akind AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshdesk Messaging (Formerly Freshchat) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Akind implemented Freshdesk Messaging (Formerly Freshchat) on its public website to deliver web-based conversational support. The Freshdesk Messaging application is deployed as an embedded chat widget on https://www.akindstore.com/, positioning this Chatbots and Conversational AI capability to handle customer inquiries across the retailer's online storefront and sales touchpoints.
Configuration centers on live chat routing, automated bot workflows, canned responses, proactive messaging triggers, and agent handoff, reflecting common modules in Chatbots and Conversational AI deployments. Freshdesk Messaging (Formerly Freshchat) is operated by the retailer's small support function and is governed through conversation templates, workflow rules, and scripted escalation paths to ensure consistent handling of order and product queries.
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Akind Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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Akind eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2022 | 2022 |
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Product Review Management | eCommerce |
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2021 | 2021 |
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Shipping Management | eCommerce |
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2020 | 2020 |
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Akind CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Akind IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Akind
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Akind Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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