Samobor, 10430,
Croatia
Aktiva Info Technographics
Aktiva Info Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Aktiva Info and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Aktiva Info employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aktiva Info has purchased the following applications: Tawk.to for Chatbots and Conversational AI in 2022, Slack Connect for Collaboration in 2022, Hotjar for Customer Experience in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aktiva Info is running and its propensity to invest more and deepen its relationship with Tawk.to , Salesforce , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aktiva Info revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aktiva Info intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Aktiva Info Tech Stack and Enterprise Applications
Aktiva Info AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Aktiva Info implemented Tawk.to on its website https://www.aktiva-info.com/. The deployment uses Tawk.to as a Chatbots and Conversational AI solution to provide an embedded live chat interface for customer engagement, tying conversational capabilities to sales and client service workflows at the company.
The implementation centers on the Tawk.to chat widget embedded site wide, leveraging real time messaging, visitor monitoring, and an agent dashboard to manage inbound conversations. Configuration reflects small team operations with canned responses and automated triggers common to Chatbots and Conversational AI, and agents use the Tawk.to dashboard to route chats and retain transcripts for follow up, covering the companys client facing functions rather than back office systems.
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Aktiva Info Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Aktiva Info implemented Slack Connect. The cloud-hosted Slack Connect deployment functions as the primary Collaboration platform for the 20-employee professional services firm headquartered in Croatia, and it is embedded on their public website to enable direct client-facing communications.
Slack Connect is configured to provide channel-based messaging, external workspace connections for client collaboration, file sharing and presence awareness, aligning with standard Collaboration capabilities for project delivery and client engagement. The deployment is SaaS native and provisioned for organization-wide access, with workspace configuration and usage controls applied to centralize communications across project teams and client engagement functions.
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Aktiva Info CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2022 | 2022 |
In 2022, Aktiva Info implemented Hotjar on its public website as a Customer Experience instrument to capture web behavior and qualitative feedback. The deployment embedded the Hotjar tracking snippet into site pages, enabling client-side behavioral analytics across the company web presence for the 20-person professional services firm in Croatia. Hotjar was used to enable heatmaps, session recordings, conversion funnel observation, and on-page feedback surveys, aligning with common Customer Experience functional workflows for digital user research and UX validation.
The architecture is centered on client-side JavaScript instrumentation that forwards session and survey data to Hotjar dashboards, with role-based access provisioned to marketing and digital content stakeholders for analysis. The implementation focused on site-level instrumentation rather than backend system integration, supporting workflows for content optimization, user journey analysis, and qualitative issue triage. Governance entailed controlled dashboard access and targeted page-level tagging to prioritize behavioral insight collection across key site touchpoints.
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Tag Management | CRM |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Aktiva Info
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Apps Being Evaluated by Aktiva Info Executives
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