AI Buyer Insights:

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● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

Al-Etihad Cooperative Insurance Company
Location
Al Abdulkarim Tower Unit No 15 8514 King Fahad bin Abdulaziz Road Al-Qashlah District,
Dhahran, 34232-4233,
Saudi Arabia
Website
https://www.tuci-sa.com/
Phone
966 80 0304 0110
Artw industry
Insurance
Employee
Revenue

Al-Etihad Cooperative Insurance Company Technographics

Al-Etihad Cooperative Insurance Company Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Al-Etihad Cooperative Insurance Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Al-Etihad Cooperative Insurance Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Al-Etihad Cooperative Insurance Company has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2017, Mixpanel for Marketing Analytics in 2020, MHost & Cloud for Application Hosting and Computing Services in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Al-Etihad Cooperative Insurance Company is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Mixpanel , M247 or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Al-Etihad Cooperative Insurance Company revenues, which have grown to $219.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Al-Etihad Cooperative Insurance Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Al-Etihad Cooperative Insurance Company Tech Stack and Enterprise Applications

Al-Etihad Cooperative Insurance Company AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
In 2017, Al-Etihad Cooperative Insurance Company implemented LiveChat, deploying LiveChat as a Chatbots and Conversational AI solution on its corporate website. The initial implementation embedded the LiveChat web widget into the company site to provide real time customer messaging for inbound policy inquiries and prospect engagement, aligning the application with digital customer contact points. The implementation focused on standard conversational modules typical of Chatbots and Conversational AI deployments, including a website chat widget, agent console for live messaging, canned responses and scripting for common insurance queries, and real time visitor monitoring for session routing. Configuration emphasized chat routing and queue management to surface conversations to insurer agents, and dashboard reporting and session history to support case handoff and follow up. Operationally the LiveChat deployment was scoped to the company website and integrated into front line customer service and sales touchpoints, with governance controls instituted around agent availability, scripted workflows, and business hour engagement rules. Rollout details centered on agent onboarding to the LiveChat console and establishing conversational governance for handling policy questions and lead capture, while maintaining web based deployment architecture for low friction access by customers.
Al-Etihad Cooperative Insurance Company CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Mixpanel Legacy Mixpanel Marketing Analytics CRM n/a 2020 2020
In 2020, Al-Etihad Cooperative Insurance Company implemented Mixpanel as its Marketing Analytics solution on its corporate website. The deployment of Mixpanel captures event level behavioral analytics across web touchpoints, providing the company with incremental visibility into user interactions. Mixpanel is instrumented on the site to feed dashboards and event streams that support marketing analytics workflows. The implementation emphasizes event tracking, funnel analysis, cohort segmentation, and behavioral reporting to support marketing, digital channels, and customer experience teams. Configuration work focused on establishing an event taxonomy and dashboards to track conversion points such as quote requests and online service interactions, standardizing reporting for marketing and web operations. Governance and operational ownership are centered on marketing analytics and digital experience functions to maintain instrumentation discipline and data quality for ongoing analytics use.
Al-Etihad Cooperative Insurance Company IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
M247 Legacy MHost & Cloud Application Hosting and Computing Services IaaS n/a 2019 2019
In 2019, Al-Etihad Cooperative Insurance Company deployed MHost & Cloud to host its corporate website. The deployment is categorized as Application Hosting and Computing Services and provides the public facing web infrastructure for the insurer's online presence. The implementation centers on web tier hosting and managed cloud compute resources, with MHost & Cloud delivering virtual server instances, managed storage, SSL termination, DNS hosting and platform monitoring as typical capabilities of Application Hosting and Computing Services. Configuration and operational tasks include web server provisioning, content delivery optimization and routine backup and snapshot schedules aligned with standard hosting operational models. Operational scope covers the corporate website and customer facing digital channels managed by the insurer's IT and web operations teams in Saudi Arabia. Business functions affected include digital customer engagement, marketing site management and IT operations, with workflows oriented around release control, incident monitoring and capacity management common to hosted web platforms. Al-Etihad Cooperative Insurance Company MHost & Cloud Application Hosting and Computing Services relationship is visible on the company website, where the full application name MHost & Cloud is presented as the hosting provider for the companys web infrastructure.

IT Decision Makers and Key Stakeholders at Al-Etihad Cooperative Insurance Company

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Al-Etihad Cooperative Insurance Company Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Al-Etihad Cooperative Insurance Company IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Al-Etihad Cooperative Insurance Company digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Al-Etihad Cooperative Insurance Company Technographics
Al-Etihad Cooperative Insurance Company is a Insurance organization based in Saudi Arabia, with around 400 employees and annual revenues of $219.0 million.
Al-Etihad Cooperative Insurance Company operates a diverse technology stack with applications such as LiveChat, Mixpanel and MHost & Cloud, covering areas like Chatbots and Conversational AI, Marketing Analytics and Application Hosting and Computing Services.
Al-Etihad Cooperative Insurance Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as LiveChat, Inc., Mixpanel and M247.
Al-Etihad Cooperative Insurance Company recently adopted applications including Mixpanel in 2020, MHost & Cloud in 2019 and LiveChat in 2017, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Al-Etihad Cooperative Insurance Company’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Al-Etihad Cooperative Insurance Company’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Al-Etihad Cooperative Insurance Company technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.