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Al Hassan Ghazi Ibrahim Shaker Company
Location
Ali Hassan Ibrahim Balan Building,60 Street,P.O. Box 200,
Jeddah, 21411,
Saudi Arabia
Website
https://www.shaker.com.sa/
Phone
n/a
Artw industry
Distribution
Employee
Revenue

Al Hassan Ghazi Ibrahim Shaker Company Technographics

Al Hassan Ghazi Ibrahim Shaker Company Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Al Hassan Ghazi Ibrahim Shaker Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1300 Al Hassan Ghazi Ibrahim Shaker Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Al Hassan Ghazi Ibrahim Shaker Company has purchased the following applications: Microsoft 365 for Collaboration in 2021, Genesys Cloud CX for Call Center in 2020, Pathwire Mailgun for Transactional Email in 2015 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Al Hassan Ghazi Ibrahim Shaker Company is running and its propensity to invest more and deepen its relationship with Microsoft , Genesys , Sinch or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Al Hassan Ghazi Ibrahim Shaker Company revenues, which have grown to $317.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Al Hassan Ghazi Ibrahim Shaker Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Al Hassan Ghazi Ibrahim Shaker Company Tech Stack and Enterprise Applications

Al Hassan Ghazi Ibrahim Shaker Company Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2021 2021
In 2021, Al Hassan Ghazi Ibrahim Shaker Company deployed Microsoft 365 as its Collaboration platform. The deployment is visible on the company's website and indicates a cloud-hosted Microsoft 365 tenant providing core collaboration services to the organization. Microsoft 365 implementation at Shaker encompasses standard Collaboration capabilities including Exchange Online for email, SharePoint Online for intranet and document management, OneDrive for personal file storage, Microsoft Teams for chat and meetings, and the Office productivity suite to support day to day knowledge work for approximately 1300 employees. Identity and access management is handled at the tenant level via Azure Active Directory to enable single sign-on and centralized access controls, while governance is expected to leverage Microsoft 365 admin controls for policy enforcement, information classification, and data loss prevention. Operational scope focuses on corporate communications and document collaboration across departments in Saudi Arabia, and the configuration aligns with typical Collaboration workflows such as team collaboration, document versioning, and centralized content distribution.
Al Hassan Ghazi Ibrahim Shaker Company CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Genesys Legacy Genesys Cloud CX Call Center CRM n/a 2020 2020
In 2020, Al Hassan Ghazi Ibrahim Shaker Company deployed Genesys Cloud CX. The implementation uses the Genesys Customer Experience Platform on their website and is categorized as Call Center, supporting the company's distribution operations in Saudi Arabia with approximately 1300 employees. The Genesys Cloud CX deployment centered on cloud-hosted contact center capabilities common to Call Center implementations, including omnichannel routing, interactive voice response style intake, web chat intake, and workforce engagement functionality. Configuration emphasized web-originated contact flows so web interactions are routed into unified agent queues managed within Genesys Cloud CX. The environment leverages cloud-native administration for queue and skill based routing, reporting, and real-time agent management. Operationally the system is integrated with the corporate website to capture customer interactions directly, routing those contacts into Genesys Cloud CX for handling by contact center agents. The deployment scope focuses on customer service and support functions across the company operations in Saudi Arabia. Governance centralized contact center workflows and standardized routing and agent procedures within Genesys Cloud CX, with cloud-based configuration enabling iterative updates to queues and scripts. Administration is performed through the Genesys Cloud CX management console for queue definitions, routing policies, and agent profile management.
Al Hassan Ghazi Ibrahim Shaker Company PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sinch Legacy Pathwire Mailgun Transactional Email PaaS n/a 2015 2015
In 2015, Al Hassan Ghazi Ibrahim Shaker Company deployed Pathwire Mailgun as its transactional email provider. The implementation uses Pathwire Mailgun on the company website to deliver Transactional Email for customer-facing notifications and automated messages tied to online interactions. Configuration reflects standard Transactional Email capabilities, including API and SMTP sending, template-based message orchestration, and webhook event handling to support order confirmations, password resets, and contact form responses. Operational scope is website-driven customer communications, with governance practices focused on sending domain authentication, DKIM and SPF management, sending domain lifecycle controls, and deliverability monitoring to maintain reliable message delivery.
Al Hassan Ghazi Ibrahim Shaker Company IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2022 2022

IT Decision Makers and Key Stakeholders at Al Hassan Ghazi Ibrahim Shaker Company

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Al Hassan Ghazi Ibrahim Shaker Company Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Al Hassan Ghazi Ibrahim Shaker Company IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Al Hassan Ghazi Ibrahim Shaker Company digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Al Hassan Ghazi Ibrahim Shaker Company Technographics
Al Hassan Ghazi Ibrahim Shaker Company is a Distribution organization based in Saudi Arabia, with around 1300 employees and annual revenues of $317.0 million.
Al Hassan Ghazi Ibrahim Shaker Company operates a diverse technology stack with applications such as Microsoft 365, Genesys Cloud CX and Pathwire Mailgun, covering areas like Collaboration, Call Center and Transactional Email.
Al Hassan Ghazi Ibrahim Shaker Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Genesys and Sinch.
Al Hassan Ghazi Ibrahim Shaker Company recently adopted applications including OVHcloud in 2022, Microsoft 365 in 2021 and Genesys Cloud CX in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Al Hassan Ghazi Ibrahim Shaker Company’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Al Hassan Ghazi Ibrahim Shaker Company’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Al Hassan Ghazi Ibrahim Shaker Company technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.