Al Khaleej Training and Education Company
Building No. 9 Street No. 64 intersecting east with Olaya Street Olaya district,
Riyadh, 11351,
Saudi Arabia
Riyadh, 11351,
Saudi Arabia
966 114623260
Education
Al Khaleej Training and Education Company Technographics
Al Khaleej Training and Education Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Al Khaleej Training and Education Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4500 Al Khaleej Training and Education Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Al Khaleej Training and Education Company has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2022, Oracle CX Cloud for Customer Experience in 2020, Freshservice for IT Service Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Al Khaleej Training and Education Company is running and its propensity to invest more and deepen its relationship with Cisco Systems , Microsoft , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Al Khaleej Training and Education Company revenues, which have grown to $232.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Al Khaleej Training and Education Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Al Khaleej Training and Education Company Tech Stack and Enterprise Applications
Al Khaleej Training and Education Company Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2022 | 2022 |
In 2022, Al Khaleej Training and Education Company deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution. Cisco Webex Meetings is implemented as a cloud-hosted, web-integrated conferencing layer accessible from the company website, providing virtual classrooms and live session endpoints for learners and staff.
The implementation leverages core meeting capabilities common to the Audio Video and Web Conferencing category, including multi-party video conferencing, screen sharing, session recording for on-demand playback, participant controls and meeting scheduling. Configuration emphasizes web session embedding and browser-based access to minimize client installation friction for external students and instructors.
Cisco Webex Meetings is integrated directly into the Al Khaleej public website to host scheduled training events and to surface recorded sessions, enabling web-driven session entry and attendee workflows. Operational coverage focuses on training delivery and corporate communications across the company in Saudi Arabia, with the application serving instructors, training administrators and corporate meeting hosts.
Governance centers on centralized account provisioning and meeting access controls, with processes for scheduling, attendee management and recorded content retention managed by the training operations team. The deployment aligns the Cisco Webex Meetings application with standard conferencing governance, meeting moderation workflows and web-based access patterns used for large-scale education and training delivery.
|
|
|
|
|
Collaboration | Collaboration |
|
2015 | 2015 |
|
Al Khaleej Training and Education Company CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle CX Cloud | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, Al Khaleej Training and Education Company deployed Oracle CX Cloud to manage website-driven customer engagement. Oracle CX Cloud is used on their corporate website as the primary Customer Experience platform to capture prospective student interactions and centralize online engagement. The deployment emphasizes web-facing engagement and unified customer profiles for digital channels.
Configuration and modules align with common Customer Experience capabilities, including web-to-lead capture, marketing automation, campaign orchestration, service case management, and engagement analytics, implemented to support marketing, admissions, and student support functions. Operational scope focuses on digital recruitment workflows and centralized engagement tracking to standardize lead routing and response processes across relevant departments. Governance is centered on profile unification and workflow orchestration to maintain consistent messaging and handoffs between marketing and enrollment teams. The full application name Oracle CX Cloud is referenced in the implementation to indicate platform-level ownership of customer engagement workflows.
|
|
|
|
|
Data Management Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2022 | 2022 |
|
Al Khaleej Training and Education Company ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshservice | IT Service Management | ITSM | n/a | 2021 | 2021 |
In 2021 Al Khaleej Training and Education Company deployed Freshservice as its IT Service Management platform. The implementation uses Freshservice on the company website to provide a web based service portal and self service entry point for staff and contractors. The deployment follows a cloud SaaS architecture that centralizes incident intake, ticketing, and knowledge base access through the public portal and internal service desk interfaces.
Configuration focused on standard IT Service Management modules including incident management, service catalog and request fulfillment, knowledge management, and asset tracking within Freshservice. Automation and workflow configuration were applied to ticket routing and SLA orchestration, and role based access and approval chains were established to align IT operations with departmental support processes. Operational coverage targeted internal IT support and employee service requests across Al Khaleej Training and Education Company departments, with governance controls for knowledge lifecycle and service request lifecycle.
|
|
|
|
|
Remote Monitoring and Management | ITSM |
|
2020 | 2020 |
|
Al Khaleej Training and Education Company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
IT Decision Makers and Key Stakeholders at Al Khaleej Training and Education Company
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Al Khaleej Training and Education Company Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Al Khaleej Training and Education Company IT executives and key decision makers. This section highlights Al Khaleej Training and Education Company's latest recorded technology evaluations, including Microsoft Dynamics 365 Business Central for ERP Financial on 2025-08-03 and Microsoft Dynamics 365 for Finance and Operations for ERP Financial on 2025-08-02. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Al Khaleej Training and Education Company digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-08-03 | Al Khaleej Training and Education Company | Evaluated | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | ERP |
| 2025-08-02 | Al Khaleej Training and Education Company | Evaluated | Microsoft | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP |
FAQ - APPS RUN THE WORLD Al Khaleej Training and Education Company Technographics
Al Khaleej Training and Education Company is a Education organization based in Saudi Arabia,
with around 4500 employees and annual revenues of $232.0 million.
Al Khaleej Training and Education Company operates a diverse technology stack with applications such as
Cisco Webex Meetings, Oracle CX Cloud and Freshservice,
covering areas like Audio Video and Web Conferencing, Customer Experience and IT Service Management.
Al Khaleej Training and Education Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Cisco Systems, Oracle and Freshworks.
Al Khaleej Training and Education Company recently adopted applications including
Cisco Webex Meetings in 2022, Oracle Marketing Cloud (Eloqua) in 2022 and Cloudflare CDN in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Al Khaleej Training and Education Company’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Al Khaleej Training and Education Company’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Al Khaleej Training and Education Company technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.