Riyadh, x,
Saudi Arabia
Al Riyadh International Co For Medical Equipment & Services Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Al Riyadh International Co For Medical Equipment & Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Al Riyadh International Co For Medical Equipment & Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Al Riyadh International Co For Medical Equipment & Services has purchased the following applications: Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2014, LiveAdmins Live Chat for Chatbots and Conversational AI in 2018, Lytics Decision Engine for Customer Data Platform in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Al Riyadh International Co For Medical Equipment & Services is running and its propensity to invest more and deepen its relationship with Microsoft , Amazon Web Services (AWS) , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Al Riyadh International Co For Medical Equipment & Services revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Al Riyadh International Co For Medical Equipment & Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2014 | 2014 | ||
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2002 | 2002 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| LiveAdmins | Legacy | LiveAdmins Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 | In 2018, Al Riyadh International Co For Medical Equipment & Services deployed LiveAdmins Live Chat on its public website. The LiveAdmins Live Chat deployment is implemented as a Chatbots and Conversational AI layer embedded on arabhealthonline.com to enable real-time customer engagement for sales inquiry capture and front-line customer support workflows. The deployment aligns with the firm’s distribution business function and small operational footprint, providing an external-facing conversational entry point to route visitor inquiries to internal staff and preserve chat transcripts for follow up. Architecturally the implementation follows a cloud-hosted widget model, with the LiveAdmins Live Chat client embedded in site pages and vendor console management used to configure agent handling, canned responses, and lead capture workflows typical of conversational AI solutions. Operational coverage is limited to the company website and is focused on external customer interactions rather than internal collaboration. Governance and process change are proportionate to the company size, with chat routing rules and response templates managed by the small sales and service team through the LiveAdmins management interface. |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Lytics | Legacy | Lytics Decision Engine | Customer Data Platform | CRM | n/a | 2021 | 2021 | In 2021, Al Riyadh International Co For Medical Equipment & Services implemented Lytics Decision Engine as a Customer Data Platform on its public website. The deployment is focused on site-level decisioning and visitor experience orchestration for the company headquartered in Saudi Arabia, using the Lytics Decision Engine to centralize real-time user decisions at the point of web interaction. The implementation leverages core Customer Data Platform capabilities, including real-time decisioning, audience segmentation, and web personalization workflows. Lytics Decision Engine is configured to evaluate visitor signals and apply decision rules that determine on-site content and engagement flows, aligning with typical CDP functional patterns such as profile enrichment and targeted segment evaluation. Operational ownership is localized to the website and managed through configuration of decision rules and segments, with the deployment architecture oriented around an embedded web decisioning layer. Governance is implemented through rule configuration and segment management, enabling the small internal digital team to adjust personalization logic and audience definitions without introducing external system integrations. | |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2014 | 2014 |
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Tag Management | CRM |
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2016 | 2016 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Digital Asset Management | Content Management |
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2017 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Event Management | Collaboration |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Transactional Email | PaaS |
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2022 | 2022 |
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