Alamo, 94507, CA,
United States
Alamo Ace Hardware Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Alamo Ace Hardware and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Alamo Ace Hardware employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Alamo Ace Hardware has purchased the following applications: Epicor Eagle N Series for Retail Management in 2020, Microsoft 365 for Collaboration in 2020, Automattic Jetpack CRM for CRM in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Alamo Ace Hardware is running and its propensity to invest more and deepen its relationship with Epicor , Microsoft , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Alamo Ace Hardware revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Alamo Ace Hardware intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor Eagle N Series | Retail Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Alamo Ace Hardware implemented Epicor Eagle N Series to improve business management and reporting across its retail operations. The Epicor Eagle N Series Retail Management solution was chosen to address the reporting, inventory control, and multi-store requirements that the team found lacking in their ECi RockSolid POS experience.
The deployment focused on core retail workflows including point of sale operations, inventory control, ordering and receiving, and label and bin tag printing configuration. Epicor Eagle N Series delivered Eagle Viewers for quick snapshot reporting and the Epicor Eagle Compass analytical reporting application for dashboarding, custom inventory queries, accounts receivable visibility, and sales queries used by management for daily decision making.
Implementation covered Alamo Ace’s two Northern California locations and the two-store operational model, supporting sales, purchasing, receiving, inventory management, and cash drawer payment tracking. Reporting was configured to show activity by cash drawer for bank cards, cash, and checks to help spot sales patterns and potential employee theft issues, with analytical access available directly from the Eagle N Series toolbar.
Governance and process changes emphasized simplifying frontline workflows and broadening access to operational data so store staff could focus on customers. Management reported streamlined ordering, receiving, and label printing processes, and noted a reduction in steps to print bin tags to a four step workflow that saves the team roughly seven hours per week, increasing staff productivity and time for customer service.
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Retail Management | ERP Services and Operations |
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2017 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | Automattic Jetpack CRM | CRM | CRM | n/a | 2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2021 | 2021 |
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