Orange, 92869, CA,
United States
Alan Smith Pools Technographics
Alan Smith Pools Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Alan Smith Pools and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Alan Smith Pools employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Alan Smith Pools has purchased the following applications: RealWork Field Service for Field Service Management in 2022, alive5 Live Chat for Chatbots and Conversational AI in 2015, Slack Connect for Collaboration in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Alan Smith Pools is running and its propensity to invest more and deepen its relationship with RealWork Labs , alive5 , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Alan Smith Pools revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Alan Smith Pools intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Alan Smith Pools Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| RealWork Labs | Legacy | RealWork Field Service | Field Service Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, Alan Smith Pools implemented RealWork Field Service on their website. The deployment of RealWork Field Service provides a web-embedded Field Service Management capability that serves the companys field operations and customer scheduling for a 10 employee residential pool services firm in the United States.
The implementation is scoped around core Field Service Management functional modules, including online appointment booking, work order creation, technician scheduling and dispatch, and a technician-facing mobile workflow consistent with category-standard functionality. Governance for the small team is concentrated on role-based access and streamlined intake to dispatch workflows, with the website acting as the primary customer engagement and job creation touchpoint for RealWork Field Service.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| alive5 | Legacy | alive5 Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, Alan Smith Pools implemented alive5 Live Chat on its public website to support customer inquiries and lead capture. The alive5 Live Chat deployment brings Chatbots and Conversational AI capabilities to the company web storefront, embedding a cloud hosted chat widget that supplies real time conversational interfaces for visitors.
Configuration emphasized embedding the alive5 Live Chat JavaScript snippet, setting automated welcome greetings, defining basic conversational flows, and enabling agent handoff to live operators consistent with Chatbots and Conversational AI workflows. Operational scope focuses on customer support and sales inquiry handling for the small firm, with chat transcripts and session metadata retained in the alive5 platform for follow up and operational review. The relationship ties Alan Smith Pools, alive5 Live Chat, Chatbots and Conversational AI to the business functions of customer support and lead capture, with lightweight governance and frontline staff ownership of chat triage and appointment management.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Tracking and Recording | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics, Sales Analytics, Customer Support | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2017 | 2017 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at Alan Smith Pools
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Alan Smith Pools Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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