Alaska Communications
600 Telephone Avenue,
Anchorage, 99503, AK,
United States
Anchorage, 99503, AK,
United States
1 907-297-3000
Communications
Alaska Communications Technographics
Alaska Communications Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Alaska Communications and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 569 Alaska Communications employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Alaska Communications has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2013, ADP Workforce Now for Core HR in 2007, Oracle Field Service Cloud (ex TOA ETAdirect) for Field Service Management in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Alaska Communications is running and its propensity to invest more and deepen its relationship with SAP , ADP , Cornerstone OnDemand or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Alaska Communications revenues, which have grown to $231.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Alaska Communications intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Alaska Communications Tech Stack and Enterprise Applications
Alaska Communications ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2013 | 2001 |
In 2013, Alaska Communications implemented SAP ERP ECC 6.0 as its ERP Financial application. The engagement included design, creation and implementation of SAP queries, and ongoing maintenance of system configuration across financial and procurement domains.
SAP ERP ECC 6.0 configuration coverage explicitly included Finance, Materials Management, Purchasing, Accounts Payable, Project Systems, Fixed Assets, and Investment Management. Workstreams encompassed building and maintaining configuration settings, authoring SAP queries, coordinating development testing, and executing solution cutovers once validated.
The implementation team worked with multiple consultants to build solutions and validate development outputs, and project roles extended to billing conversion efforts including the Internet Portal Billing Conversion and a Wireless Billing System Conversion to CIMS/Speed Suite. Operational coverage impacted Finance, Procurement, Project Accounting and Billing Operations, aligning transactional processing and master data inside the ERP Financial footprint.
Governance emphasized configuration stewardship, test-driven deployment, and cross-functional sequencing for module activation, with project team members retaining responsibility for solution acceptance and ongoing configuration maintenance. SAP ERP ECC 6.0 served as the central ERP Financial system to consolidate financial, asset and investment management controls within Alaska Communications.
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Alaska Communications HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Workforce Now | Core HR | HCM | n/a | 2007 | 2001 |
In 2007, Alaska Communications deployed ADP Workforce Now as its Core HR solution. The implementation established a liaison and support model bridging packaged software vendors and business users, specifically TimeMatters for Legal, LeaseNet for Risk Management, and ADP EV3 for Human Resources. A Team Lead role provided ongoing support for a business critical Message Processing System that collects, mediates, and processes switched call records, reflecting cross functional operational demands that intersected with HR and back office processes. The deployment emphasized vendor coordination and operational continuity across these systems rather than a single monolithic IT program.
ADP Workforce Now was configured to centralize HR administration and payroll related workflows consistent with Core HR functional scope, using standard HR administration, payroll, and time and attendance capabilities to consolidate employee records and administrative processing. Governance relied on vendor liaison duties, role based support ownership, and coordinated handoffs between HR, legal, and risk management teams to manage integrations and operational dependencies. The narrative positions Alaska Communications ADP Workforce Now Core HR as the central HR system within a landscape of packaged applications, with operational oversight concentrated through the Team Lead and vendor support channels.
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Learning and Development | HCM |
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2005 | 2005 |
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Recruiting, Applicant Tracking System | HCM |
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2015 | 2015 |
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Alaska Communications ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Field Service Cloud (ex TOA ETAdirect) | Field Service Management | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013, Alaska Communications implemented Oracle Field Service Cloud (ex TOA ETAdirect) to centralize management of its mobile workforce. The selection was part of a group of four North American telecommunications providers that chose TOA Technologies that year, positioning Oracle Field Service Cloud within the companys Field Service Management operations for telecom field crews.
The deployment emphasized Field Service Management capabilities commonly used in telecom operations, including dynamic scheduling and dispatch, ETA and appointment orchestration, mobile workforce coordination, and job completion workflows. Operational scope focused on mobile employees and field technicians, aligning dispatch and field scheduling with customer service and outage response processes. Governance and rollout targeted field operations and customer service teams, implementing workflow orchestration and automated ETAs to support completing more jobs per day and enhancing the customer experience as described in the selection announcement by TOA Technologies.
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Lease Management | ERP Services and Operations |
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2018 | 2018 |
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Alaska Communications Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Alaska Communications Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2011 | 2011 |
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Alaska Communications CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Alaska Communications SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Sales Performance Management | SPM |
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2021 | 2021 |
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Alaska Communications IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Alaska Communications CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Next Generation Firewall | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Alaska Communications
| First Name | Last Name | Title | Function | Department | Phone | |
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Program Manager, Talent Management | Manager | HR | |
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Senior Vice President Operations | VP | Operations | |
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Senior Manager Construction and Supply Chain (Warehouse Operations, Purchasing, and Fleet) | Manager | Supply Chain | |
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Vice President - Network Strategy, Engineering & Operations | VP | R&D | |
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Sr Director, Strategy & Operations | Director | Operations | |
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Apps Being Evaluated by Alaska Communications Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Alaska Communications IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Alaska Communications digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Alaska Communications Technographics
Alaska Communications is a Communications organization based in United States,
with around 569 employees and annual revenues of $231.0 million.
Alaska Communications operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, ADP Workforce Now and Oracle Field Service Cloud (ex TOA ETAdirect),
covering areas like ERP Financial, Core HR and Field Service Management.
Alaska Communications has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, ADP and Oracle.
Alaska Communications recently adopted applications including
Iconixx Sales Performance Management in 2021, Cloudflare CDN in 2021 and Microsoft 365 in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Alaska Communications’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Alaska Communications’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Alaska Communications technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.