Alban Muller USA
2525 SW 27th Ave Suite 300,
Miami, 33133, FL,
United States
Miami, 33133, FL,
United States
1 305-860-4088
Manufacturing
Alban Muller USA Technographics
Alban Muller USA Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Alban Muller USA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 Alban Muller USA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Alban Muller USA has purchased the following applications: Sage Business Cloud X3 (ex Sage ERP X3) for ERP Financial in 2015, Tawk.to for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Alban Muller USA is running and its propensity to invest more and deepen its relationship with Sage , Partially , Tawk.to or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Alban Muller USA revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Alban Muller USA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Alban Muller USA Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Business Cloud X3 (ex Sage ERP X3) | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015, Alban Muller USA deployed Sage Business Cloud X3, formerly Sage ERP X3, as its core enterprise resource planning platform. The deployment centralized financial management and transactional bookkeeping under the ERP Financial category to support the manufacturing firm’s back-office operations, and configuration focused on consolidating the main office accounting posture for a 120 employee company.
Sage Business Cloud X3 was configured with standard ERP Financial capabilities such as general ledger, accounts payable, accounts receivable and inventory costing, and workflows were tuned to reduce manual reconciliation. Automation and data validation rules were applied to enforce consistent master data and to orchestrate transactional handoffs between systems, while process alignment targeted purchasing, order to cash and finance to provide a single source of truth for financial reporting.
Integrations were implemented to synchronize transactional data between QuickBooks, Salesforce and the main office Sage X3 ERP, and the automated synchronization eliminated double entries across the organization. Governance and operational controls were updated to route exception handling and reconciliation through the central financial team, aligning data exchanges with business needs and consolidating finance and sales transactional flows under Sage Business Cloud X3.
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Alban Muller USA deployed Tawk.to on its public website. The deployment embeds the Tawk.to web chat widget to deliver real time conversational engagement, placing the implementation squarely in the Chatbots and Conversational AI category. The primary business functions addressed are customer support and web driven sales inquiry handling, with the relationship expressed as Alban Muller USA Tawk.to Chatbots and Conversational AI customer service coverage.
Tawk.to is configured as an embedded web chat application that captures session transcripts, manages agent availability windows, and routes messages to internal support queues, consistent with Chatbots and Conversational AI capabilities. Operational ownership rests with customer service and web operations teams, and the rollout is scoped to the corporate website. Governance centers on chat availability schedules, agent routing rules, and transcript retention and handoff processes for case follow up.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Alban Muller USA deployed Microsoft 365 as its Collaboration platform. Website references indicate Alban Muller USA uses Microsoft 365 on their website, confirming public-facing adoption of the Microsoft 365 service suite.
The Microsoft 365 implementation centers on core Collaboration capabilities, with typical configuration for Exchange Online email, SharePoint document libraries, OneDrive personal storage, Teams real-time collaboration, and the Office productivity apps. These modules support email and calendar, centralized document management, synchronous team communication, and desktop productivity workflows for a 120 employee manufacturing organization.
Operational governance is aligned with standard Microsoft 365 administration, using centralized tenant administration and role-based user provisioning, with identity and access controls expected to be managed through Azure Active Directory and Microsoft 365 admin tooling. The deployment scope covers corporate productivity and document control functions across Alban Muller USA, enabling collaboration and content management aligned to manufacturing business processes.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Loyalty | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Alban Muller USA
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Apps Being Evaluated by Alban Muller USA Executives
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FAQ - APPS RUN THE WORLD Alban Muller USA Technographics
Alban Muller USA is a Manufacturing organization based in United States,
with around 120 employees and annual revenues of $30.0 million.
Alban Muller USA operates a diverse technology stack with applications such as
Sage Business Cloud X3 (ex Sage ERP X3), Tawk.to and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Alban Muller USA has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Tawk.to and Microsoft.
Alban Muller USA recently adopted applications including
Partial.ly in 2021, Salesforce Sales Cloud in 2021 and Tawk.to in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Alban Muller USA’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Alban Muller USA’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Alban Muller USA technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.