Alberta Health Services
10030 – 107 Street NW, Seventh Street Plaza, 14th Floor, North Tower,
Edmonton, T5J 3E4, AB,
Canada
Edmonton, T5J 3E4, AB,
Canada
1 780‑342‑2000
Healthcare
Alberta Health Services Technographics
Alberta Health Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Alberta Health Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 113000 Alberta Health Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Alberta Health Services has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2014, Oracle PeopleSoft HCM for Core HR in 2014, ServiceNow AI Platform for Generative AI Platforms in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Alberta Health Services is running and its propensity to invest more and deepen its relationship with Oracle , UKG , ServiceNow or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Alberta Health Services revenues, which have grown to $19.10 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Alberta Health Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Alberta Health Services Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2014 | 2014 |
In 2014 Alberta Health Services selected and deployed Oracle E-Business Suite R12 as its ERP Financial application to replace a legacy financial system. The implementation was structured on Oracle Database 10g/11g with EBS R12 running on Oracle Application Server and WebLogic; identity and access were managed with Oracle Internet Directory and platform monitoring used OEM 10g/12c. The deployment integrated a full analytics and data-management stack—OBIEE and OBIA for reporting and analytics, DAC and Informatica for ETL/data orchestration, and Essbase with Hyperion EPM for financial planning and consolidation—while SQL Server remained in the environment for supplemental data workloads. Implementation work included Sr. DBA responsibilities for the Oracle database and the associated middleware and BI/EPM components, indicating an enterprise-wide finance and reporting rollout across Alberta Health Services.
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ERP Financial | ERP Financial Management |
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2020 | 2020 |
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Expense Management | ERP Financial Management |
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2018 | 2018 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft HCM | Core HR | HCM | n/a | 2014 | 2014 |
In 2014 Alberta Health Services implemented Oracle PeopleSoft HCM as a Core HR solution. The deployment targeted enterprise HR lifecycle processes including core HR, payroll, time and labor, benefits and talent management that align with PeopleSoft HCM capabilities, and the full application name Oracle PeopleSoft HCM is used in technical and HR governance to centralize employee records for the organization with 113000 employees.
The environment was built on PeopleSoft release 9.2 and PeopleTools versions v.8.57 v8.58 v8.59, with installation, configuration and maintenance performed using the PeopleSoft DPK and selective adoption via PeopleSoft Update Manager PUM. Configuration scope encompassed standard HCM functional modules, periodic PeopleTools and application upgrades, tax updates and selective bug fix adoption, alongside routine application administration tasks such as Tuxedo, Java, WebLogic, Cobol and web services management.
Integration and runtime architecture emphasized PeopleSoft Integration Broker and web services, and operational components including web server, process scheduler, Elastic search server, SMTP server and the Oracle database. Continuous integration and delivery of PeopleSoft services were implemented for on premise or cloud deployments using infrastructure and automation technologies cited by the organization, including Terraform, Kubernetes, Ansible, Docker, Podman, Puppet, Kafka, Kibana and Grafana with YAML driven configuration. Automation covered UNIX and Bash scripting on Linux, Client DPK automation for PeopleTools upgrades, and infrastructure as code patterns for IaaS and PaaS support.
Governance and operational controls required senior PeopleSoft technical system administration expertise, responsibility for update and upgrade workflows, and in depth debugging and troubleshooting across application and infrastructure layers. Change and release processes referenced ServiceNow PHIRE and JIRA as preferred systems, with SDLC and ITIL practices guiding testing and deployment, and validation supported by PeopleSoft Test Framework, LoadRunner and JMeter. Database and runtime performance tasks included Oracle optimizer familiarity, use of AWR and OEM, and PL SQL development for advanced triggers and administration utilities, with staffing expectations emphasizing self direction, team transparency and adherence to delivery deadlines.
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Core HR | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Workforce Management | HCM |
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2017 | 2017 |
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ServiceNow | Legacy | ServiceNow AI Platform | Generative AI Platforms | AI Development | n/a | 2021 | 2021 |
In 2021, Alberta Health Services deployed the ServiceNow AI Platform to host a Self Reporting application for tracking Daily Fit for Work status for physicians, medical staff, and other healthcare workers, aligning the initiative with the Generative AI Platforms category. The deployment targeted rapid digitization of daily health status capture during the COVID-19 pandemic and was launched in under 14 days via a single portal to collect and respond to staff reports.
The ServiceNow AI Platform implementation centered on the Emergency Self Report app as the primary module, providing centralized self-reporting intake, educational guidance, and case capture workflows. Configuration emphasized rapid provisioning and lightweight user workflows on a single portal access point to simplify daily fit for work submissions and staff education while leveraging generative AI platform capabilities typical of Generative AI Platforms for automated triage and contextual guidance.
Operational coverage included tens of thousands of AHS staff across clinical and frontline functions, enabling daily status capture for physicians and other healthcare workers through the portal and Self Reporting application. The public account of the rollout focuses on portal-based intake, education workflows, and centralized case tracking rather than on named external system integrations.
Governance and process changes concentrated on centralized reporting and accelerated emergency rollout practices to support operational continuity during the health crisis, with Alberta Health Services using the ServiceNow AI Platform to coordinate responses and educate staff. The Emergency Self Report app was instrumental in enabling Alberta Health Services to monitor the health of more than thirty thousand staff as they worked to keep teams safe and serve the needs of Albertans.
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Generative AI Platforms | AI Development |
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2024 | 2024 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2014 | 2014 |
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Analytics and BI | Analytics and BI |
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2014 | 2014 |
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Analytics and BI | Analytics and BI |
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2008 | 2008 |
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Analytics and BI | Analytics and BI |
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2011 | 2012 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2019 | 2019 |
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Digital Signing | Content Management |
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2023 | 2023 |
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Web Content Management | Content Management |
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2016 | 2016 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Product Information Management | eCommerce |
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2020 | 2020 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2023 | 2023 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2025 | 2025 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Digital Workspace | IaaS |
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2011 | 2011 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Security Information and Event Management (SIEM) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Alberta Health Services
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Alberta Health Services Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Alberta Health Services IT executives and key decision makers. This section highlights Alberta Health Services's latest recorded technology evaluations, including SAP SuccessFactors Talent Management for Talent Management on 2026-03-09, Epoch Payments for Payment Processing on 2026-01-13, and EPIC EHR for Electronic Health Record on 2025-06-02. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Alberta Health Services digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Alberta Health Services Technographics
Alberta Health Services is a Healthcare organization based in Canada,
with around 113000 employees and annual revenues of $19.10 billion.
Alberta Health Services operates a diverse technology stack with applications such as
Oracle E-Business Suite, Oracle PeopleSoft HCM and ServiceNow AI Platform,
covering areas like ERP Financial, Core HR and Generative AI Platforms.
Alberta Health Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and ServiceNow.
Alberta Health Services recently adopted applications including
SS&C Blue Prism in 2025, Snowflake Cortex AI in 2024 and DocuSign eSignature in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Alberta Health Services’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Alberta Health Services’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Alberta Health Services technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.