Albuquerque Water Utility Authority
4700 Irving Blvd NW 201,
Albuquerque, 87114, NM,
United States
Albuquerque, 87114, NM,
United States
1 505-842-9287
Utilities
Albuquerque Water Utility Authority Technographics
Albuquerque Water Utility Authority Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Albuquerque Water Utility Authority and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Albuquerque Water Utility Authority employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Albuquerque Water Utility Authority has purchased the following applications: FIS Sungard IFAS for ERP Financial in 2016, UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2013, IBM Maximo for Enterprise Asset Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Albuquerque Water Utility Authority is running and its propensity to invest more and deepen its relationship with FIS Global , UKG , IBM or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Albuquerque Water Utility Authority revenues, which have grown to $70.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Albuquerque Water Utility Authority intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Albuquerque Water Utility Authority Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS Sungard IFAS | ERP Financial | ERP Financial Management | n/a | 2016 | 2017 |
In 2016 Albuquerque Water Utility Authority implemented FIS Sungard IFAS as its ERP Financial system. The deployment established a centralized financial application to support municipal accounting and reporting across the utility.
Configuration and functional coverage emphasized core ERP Financial capabilities consistent with municipal requirements, including general ledger, accounts payable, and cash management workflows while preserving government accounting controls. The FIS Sungard IFAS implementation was extended with custom web interfaces, where developers created and updated ASP.Net pages to surface transactional workflows and administrative screens for end users.
Reporting was augmented with script-driven exports, with VBScript routines producing CSV extracts for downstream analysis and ad hoc reconciliations, integrated into the web interface to deliver data to finance users. Operational scope centered on finance and accounting teams at Albuquerque Water Utility Authority, with day-to-day user support and application maintenance handled by in-house analysts.
Governance included hands-on application support documented between October 2016 and March 2017 by a Systems Analyst II who assisted users with Sungard system issues and developed reporting and web extensions. The record positions FIS Sungard IFAS as the ERP Financial backbone for the utility, augmented by ASP.Net and VBScript customizations to meet municipal financial reporting and extract requirements.
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2013 | 2013 |
In 2013, Albuquerque Water Utility Authority implemented UKG Workforce Central (ex Kronos Workforce Central) as its Workforce Management application. The system is exposed through a UKG-branded web portal and is reachable via the customer-facing URL abcwua.kronos.net/wfc/logon, providing web-accessible workforce tools to support the authoritys roughly 600 employees.
UKG Workforce Central was configured to deliver core Workforce Management capabilities typical for utility operations, including time and attendance capture, shift scheduling and roster management, absence management, and employee self-service for timecard entry and schedule viewing. Configuration work focused on schedule templates, pay rule enforcement, time collection methods and manager approval workflows to align with municipal labor practices.
Operational coverage spans HR, payroll, operations and field crews, with the application serving as the point of record for hours worked and schedule assignments. Governance has been organized around role-based access and manager approval queues, and the deployment is surfaced through the utilities website to centralize employee access and streamline day-to-day workforce administration.
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Albuquerque Water Utility Authority implemented IBM Maximo as its Enterprise Asset Management application to centralize purchasing, inventory control, and asset tracking across the utility. The deployment concentrated on warehouse and purchasing operations supporting the Authority's SWRP Warehouse and central procurement functions, aligning asset records with operational inventory and procurement workflows.
IBM Maximo Asset Management was configured to support Inventory Management, Purchase Order creation, receiving and issue workflows, and contract language tracking. The configuration exposed cost, inventory, GL and JL accounting fields within Maximo records so buyers and inventory technicians could verify financial coding and contract terms at the point of purchase order creation and receipt.
The Maximo implementation integrated operational workflows with One Solution and Financial Enterprise Purchasing Systems for purchase order creation and financial validation, and it accommodated procurement activity with over 400 external vendors and P-card usage. Operational coverage included purchasing staff and inventory technicians performing daily verification, receiving, inventory counts, and issuance activities in the SWRP Warehouse and other procurement touchpoints.
Governance and process changes emphasized formal approval initiation for purchase requests, review of procurement methods, adherence to SOPs and specifications, and hazardous materials handling during offloading and storage. Core business functions impacted were purchasing, inventory control, receiving, asset management, and accounting reconciliation through GL and JL data maintained inside IBM Maximo.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
|
2020 | 2020 |
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Collaboration | Collaboration |
|
2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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CRM | CRM |
|
2020 | 2020 |
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Marketing Automation | CRM |
|
2020 | 2020 |
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Marketing Automation | CRM |
|
2020 | 2020 |
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Utilities Customer Care and Billing | CRM |
|
2012 | 2012 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Transactional Email | PaaS |
|
2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
|
2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Albuquerque Water Utility Authority
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Albuquerque Water Utility Authority Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Albuquerque Water Utility Authority Technographics
Albuquerque Water Utility Authority is a Utilities organization based in United States,
with around 600 employees and annual revenues of $70.0 million.
Albuquerque Water Utility Authority operates a diverse technology stack with applications such as
FIS Sungard IFAS, UKG Workforce Central (ex Kronos Workforce Central) and IBM Maximo,
covering areas like ERP Financial, Workforce Management and Enterprise Asset Management.
Albuquerque Water Utility Authority has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as FIS Global, UKG and IBM.
Albuquerque Water Utility Authority recently adopted applications including
Cisco Webex Meetings in 2020, Automattic Jetpack CRM in 2020 and Salesforce Marketing Cloud in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Albuquerque Water Utility Authority’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Albuquerque Water Utility Authority’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Albuquerque Water Utility Authority technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.