Moscow, 115162,
Russia
AlfaStrakhovanie Group Technographics
AlfaStrakhovanie Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AlfaStrakhovanie Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7000 AlfaStrakhovanie Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AlfaStrakhovanie Group has purchased the following applications: SAP Claims Management for Insurance Claims Management in 2010, Bitrix24 CRM for CRM in 2016, Cloudflare CDN for Content Delivery Network in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AlfaStrakhovanie Group is running and its propensity to invest more and deepen its relationship with SAP , Bitrix24 , Flocktory or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AlfaStrakhovanie Group revenues, which have grown to $1.32 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AlfaStrakhovanie Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AlfaStrakhovanie Group Tech Stack and Enterprise Applications
AlfaStrakhovanie Group ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Claims Management | Insurance Claims Management | ERP Services and Operations | Convista | 2010 | 2012 |
In 2010 AlfaStrakhovanie Group implemented SAP Claims Management, SAP FS-CM, to automate motor insurance claims processing across its regional network in Russia. The initiative launched with a pilot deployment in mid-2010 and proceeded as a multi-stage rollout that was reported completed in early 2012.
The deployment configured core Insurance Claims Management capabilities including claims intake, claims lifecycle management, automated workflow orchestration, loss assessment tracking, settlement processing, and document management to standardize claim handling. Configuration emphasized workflow-driven adjudication and centralized rules capture to enforce consistent service handling across regions.
Convista served as the implementation contractor and supported configuration, regional rollout sequencing, and operational cutover activities during the phased program. The project was delivered as a regional rollout across AlfaStrakhovanie Group operations in Russia, aligning system configuration with motor insurance business processes and customer service channels.
Program governance implemented standardized claims handling procedures and centralized configuration controls to reduce variation in decisioning and customer interactions. Reported outcomes included streamlined workflows and improved customer-service consistency as part of the SAP Claims Management rollout.
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AlfaStrakhovanie Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bitrix24 | Legacy | Bitrix24 CRM | CRM | CRM | n/a | 2016 | 2016 |
In 2016, AlfaStrakhovanie Group implemented Bitrix24 CRM. The insurer uses Bitrix24 CRM on their website to capture inbound leads and manage customer interactions, reflecting a deployment aligned to the CRM category.
The implementation centers on web lead capture, contact and company record management, sales pipeline workflows, and case handling capabilities typical of CRM deployments. Bitrix24 CRM is configured to ingest website form submissions and automate lead distribution and status tracking, with workflow automation for assignment and follow up.
Architecturally the deployment is delivered as a Bitrix24 CRM instance integrated with the public website through embedded forms and API based submission, enabling real time lead ingestion and lifecycle tracking. The implementation supports centralized customer data and interaction history to be available to downstream sales and service processes.
Operational coverage focuses on customer facing departments including sales, customer service, and marketing within AlfaStrakhovanie Group, with governance centered on CRM record ownership, lead assignment rules, and process orchestration for customer engagement. The narrative reflects a web integrated CRM deployment using Bitrix24 CRM to unify online lead capture and core customer management workflows.
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Customer Loyalty | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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AlfaStrakhovanie Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cloudflare | Legacy | Cloudflare CDN | Content Delivery Network | IaaS | n/a | 2020 | 2020 |
In 2020, AlfaStrakhovanie Group implemented Cloudflare CDN as its Content Delivery Network for its public website. The Cloudflare CDN deployment directs customer-facing traffic for https://www.alfastrah.ru/ through Cloudflare edge nodes, establishing an edge delivery layer to handle caching and secure transport functions typical of Content Delivery Network implementations.
The Cloudflare CDN configuration includes web content caching and static asset caching rules, TLS certificate management and edge TLS termination, and HTTP protocol optimizations aligned with Content Delivery Network capabilities. Cloudflare CDN was instrumented to serve as the reverse proxy for the site, with configuration focused on cache policies, origin shielding, and edge rule sets that control request routing and cache behavior.
Operational integration is centered on the public web property, with DNS record changes and Cloudflare account configurations linking the application to AlfaStrakhovanie Group web infrastructure. Governance and operational ownership sit with the company web and infrastructure teams who manage DNS, cache rules, and certificate lifecycle for Cloudflare CDN, and standard change control and configuration review processes were applied during the rollout.
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AlfaStrakhovanie Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Data Loss Prevention | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at AlfaStrakhovanie Group
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Apps Being Evaluated by AlfaStrakhovanie Group Executives
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