Align Credit Union
40 Market Street,
Lowell, 1852, MA,
United States
Lowell, 1852, MA,
United States
1 800-942-9575
Banking and Financial Services
Align Credit Union Technographics
Align Credit Union Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Align Credit Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 126 Align Credit Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Align Credit Union has purchased the following applications: Bottomline ePay for Payment Processing in 2019, Fiserv XP2 for Credit Union Management in 2015, Kentico Xperience CMS for Web Content Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Align Credit Union is running and its propensity to invest more and deepen its relationship with Bottomline Technologies , Fiserv , Kentico Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Align Credit Union revenues, which have grown to $31.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Align Credit Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Align Credit Union Tech Stack and Enterprise Applications
Align Credit Union ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bottomline Technologies | Legacy | Bottomline ePay | Payment Processing | ERP | n/a | 2019 | 2019 |
In 2019 Align Credit Union implemented Bottomline ePay, using the Bottomline ePay application for Payment Processing on its public website. The deployment places Bottomline ePay as the online payments acceptance layer for member-initiated transactions, supporting web-based checkout flows and card and ACH authorization workflows typical of payment gateways. This implementation addresses online payment capture for retail banking services, impacting member services and payments operations.
Configuration for Bottomline ePay follows a website-hosted integration pattern, leveraging hosted payment pages or API integration to tokenize payment instruments and route authorization and settlement, consistent with Payment Processing deployments. Operational ownership and governance are centered on IT and payments operations for reconciliation, transaction monitoring, and PCI compliance controls, with workflows orchestrated between the website front end and the Bottomline ePay processing layer. The Align Credit Union Bottomline ePay Payment Processing relationship is focused on consolidating online payments acceptance through the website.
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Align Credit Union ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv XP2 | Credit Union Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015 Align Credit Union implemented Fiserv XP2 as its Credit Union Management platform, extending core account processing to support mobile deposit capabilities. The deployment built on Align Credit Union's existing reliance on Fiserv products, creating a unified vendor footprint across account processing, person to person payments, and mobile banking.
Fiserv XP2 was configured to handle core account processing, deposit capture workflows and payments orchestration, while Popmoney provided person to person payments and Mobiliti delivered mobile banking access. The implementation emphasized Credit Union Management functional modules for member account lifecycle, deposit processing, and channel routing in the mobile channel.
Integrations linked Fiserv XP2 with Popmoney and Mobiliti to flow payment instructions and mobile deposit images through the core processing engine, enabling coordinated processing between the core platform and digital channels. Operational coverage focused on core banking operations, payments processing, and the mobile channel supporting member services and retail banking.
Governance and rollout leveraged the existing vendor relationship with Fiserv, which informed procurement decisions and operational ownership, and centered configuration efforts on deposit capture workflows, reconciliation touchpoints and channel routing within Fiserv XP2 rather than on introducing new third party systems.
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Align Credit Union Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kentico Software | Legacy | Kentico Xperience CMS | Web Content Management | Content Management | n/a | 2019 | 2019 |
In 2019, Align Credit Union implemented Kentico Xperience CMS to manage its customer-facing website. The Kentico Xperience CMS deployment serves as the primary Web Content Management platform for Align Credit Union, supporting public site content, marketing pages, and member-facing informational content.
The implementation encompasses core Web Content Management capabilities, including page templates, a WYSIWYG content authoring environment, content scheduling, and digital asset management. The deployment leverages Kentico Xperience CMS features for configurable workflows, versioning, form handling, and personalization capabilities typical of the Web Content Management category, enabling structured content lifecycle management.
Operational responsibility is organized between marketing and digital channels teams and IT for platform administration, with role-based permissions and editorial approval workflows to control publishing. The Kentico Xperience CMS installation is focused on the corporate website and related digital channels, centralizing content governance and publishing processes for Align Credit Union.
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Align Credit Union CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Align Credit Union IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Align Credit Union
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Align Credit Union Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Align Credit Union IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Align Credit Union digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Align Credit Union Technographics
Align Credit Union is a Banking and Financial Services organization based in United States,
with around 126 employees and annual revenues of $31.0 million.
Align Credit Union operates a diverse technology stack with applications such as
Bottomline ePay, Fiserv XP2 and Kentico Xperience CMS,
covering areas like Payment Processing, Credit Union Management and Web Content Management.
Align Credit Union has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Bottomline Technologies, Fiserv and Kentico Software.
Align Credit Union recently adopted applications including
Bottomline ePay in 2019, Kentico Xperience CMS in 2019 and SharpSpring Marketing Automation in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Align Credit Union’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Align Credit Union’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Align Credit Union technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.