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Alila Hotels and Resorts Software Purchases and Digital Transformation Initiatives

Last updated on 2020-08-13 12:26:18

Discover the latest software purchases and digital transformation initiatives being undertaken by Alila Hotels and Resorts and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5800 Alila Hotels and Resorts employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Alila Hotels and Resorts has purchased the following applications: comScore Activation for Marketing Automation in 2021, Cloudflare CDN for Content Delivery Network in 2020, Adobe Analytics Cloud for Marketing Analytics in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Alila Hotels and Resorts is running and its propensity to invest more and deepen its relationship with ComScore , Cloudflare , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Alila Hotels and Resorts revenues, which have grown to $1.10 billions in 2019, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Alila Hotels and Resorts intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

About the Customer

Alila Hotels and Resorts is a hotel management company that currently operates in Indonesia, India, and Oman, with their headquarters located in Singapore. The word Alila means "surprise" in Sanskrit, which is the philosophy behind its properties. Alila Hotels and Resorts adopt EarthCheck operating standards, and in 2014 entered into a strategic alliance with Commune Hotels & Resorts. In addition, Alila Hotels and Resorts is part of the Global Hotel Alliance.

Scope and Challenges

Alila Hotels and Resorts has deployed Infor Hospitality Management System (HMS) and Infor Revenue Management Solution (RMS) for its hotel operations in Kuala Lumpur to increase business agility and further enhance efficiencies.

Alila Hotels and Resorts launched in Indonesia 15 years ago. Today it is the luxury brand under Two Roads Hospitality and manages hotels and resorts in India, Asia Pacific and Oman. In streamlining and automating its processes and enabling seamless data flow across the brand's various properties, Alila Hotels and Resorts looks to transform its business with plans to deploy these solutions at its other properties. 

Outcome and Implications

Infor HMS is a hotel property management system that exists as a fully-integrated service hub. The addition of this product marks the second Infor solution to be implemented by Alila Hotels and Resorts; the company currently utilizes Infor RMS for revenue optimization and yield management.

Infor HMS is designed specifically to meet the needs of hotel companies. The solution combines enterprise power and streamlined workflow in a multi-property environment, providing the proven technology to support long-term growth. 

Quotes

"As we continue to grow as a business, it is paramount that our systems keep pace and integrate seamlessly together. For this, we wanted to roll out a true cloud-ready application that has a proven cloud delivery record in AsiaPacific and can scale and offer flexibility in integration. We are confident that Infor HMS will help us provide an excellent guest experience and improve our overall operations by shifting to the cloud and seamlessly integrating with the systems we already have in place. Due to our long and trusted relationship with the Infor team and their excellent customer service, we were keen to partner with them once again." -said Ajay Gamre, Head of IT at Alila Hotels and Resorts.

"Diversifying systems and information across different centers is a challenge for any organization. Businesses in the hospitality sector need to be as nimble as possible, and a solid technology infrastructure is crucial as they are faced with constant change. The most recent release of Infor HMS was developed with more enhanced industry-specific features for our customers, including centralized guest profile management, advanced room planning, and reporting, and the option to move core business operations to the cloud. Our team is looking forward to continuing our long-term relationship with Alila Hotels and Resorts as they leverage the full potential of Infor HMS and Infor RMS to generate future business growth." -said Eric Wong, Vice President, Hospitality at Infor Asia Pacific.


15 Scotts Road #04-10 Thong Teck building
Singapore, 228218 , x
Singapore
6567358300
https://www.alilahotels.com/
Industry Employees Revenue
Leisure and Hospitality 5800 $1.10B

Enterprise Software and Cloud Applications being used by Alila Hotels and Resorts


Vendor Old Product New Product Category Market Users VAR/SI When Live
Microsoft Legacy Applications Microsoft Exchange Online Collaboration Collaboration n/a n/a 2016 2016
Subscribe Subscribe Subscribe Collaboration Collaboration Subscribe Subscribe 2013 2013
Subscribe Subscribe Subscribe Survey and Questionnaire Collaboration Subscribe Subscribe 2015 2015
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2012 2012
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe Data Management Platform CRM Subscribe Subscribe 2013 2013
Subscribe Subscribe Subscribe Marketing Analytics CRM Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Tag Management CRM Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe Customer Support CRM Subscribe Subscribe 2016 2016
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2016 2016
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2013 2013
Subscribe Subscribe Subscribe Customer Experience CRM Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2021 2021
Subscribe Subscribe Subscribe Customer Experience CRM Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Marketing Analytics CRM Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Hospitality ERP ERP Services and Operations Subscribe Subscribe 2018 2019
Subscribe Subscribe Subscribe Reservation Management ERP Services and Operations Subscribe Subscribe 2014 2014
Subscribe Subscribe Subscribe Content Delivery Network IaaS Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Application Hosting and Computing Services IaaS Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe Secure Email Gateways (SEGs) IaaS Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe Application Hosting and Computing Services IaaS Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Content Delivery Network IaaS Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe Content Delivery Network IaaS Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Application Hosting and Computing Services IaaS Subscribe Subscribe 2012 2012
Subscribe Subscribe Subscribe Transactional Email PaaS Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe Transactional Email PaaS Subscribe Subscribe 2016 2016
Subscribe Subscribe Subscribe Governance, Risk and Compliance TRM Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Governance, Risk and Compliance TRM Subscribe Subscribe 2020 2020
Vendor Old Product New Product Category Market Users VAR/SI When Live
Microsoft Legacy Applications Microsoft Exchange Online Collaboration Collaboration n/a n/a 2016 2016
Subscribe Subscribe Subscribe Collaboration Collaboration Subscribe Subscribe 2013 2013
Subscribe Subscribe Subscribe Survey and Questionnaire Collaboration Subscribe Subscribe 2015 2015
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2012 2012
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe Data Management Platform CRM Subscribe Subscribe 2013 2013
Subscribe Subscribe Subscribe Marketing Analytics CRM Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Tag Management CRM Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe Customer Support CRM Subscribe Subscribe 2016 2016
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2016 2016
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2013 2013
Subscribe Subscribe Subscribe Customer Experience CRM Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2021 2021
Subscribe Subscribe Subscribe Customer Experience CRM Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Marketing Analytics CRM Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Hospitality ERP ERP Services and Operations Subscribe Subscribe 2018 2019
Subscribe Subscribe Subscribe Reservation Management ERP Services and Operations Subscribe Subscribe 2014 2014
Subscribe Subscribe Subscribe Governance, Risk and Compliance TRM Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Governance, Risk and Compliance TRM Subscribe Subscribe 2020 2020
Vendor Old Product New Product Category Market Users VAR/SI When Live
Amazon Web Services (AWS) Legacy Applications Amazon SES Transactional Email PaaS n/a n/a 2018 2018
Subscribe Subscribe Subscribe Transactional Email PaaS Subscribe Subscribe 2016 2016
Vendor Old Product New Product Category Market Users VAR/SI When Live

IT Decision Makers and Key Stakeholders at Alila Hotels and Resorts


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