Pittsburgh, 15219, PA,
United States
Allegheny County, PA Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Allegheny County, PA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5200 Allegheny County, PA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Allegheny County, PA has purchased the following applications: Oracle JD Edwards EnterpriseOne for ERP Financial in 2013, Moodle LMS for Learning and Development in 2021, CGI Case Management for Case Management in 2001 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Allegheny County, PA is running and its propensity to invest more and deepen its relationship with Oracle , Moodle , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Allegheny County, PA revenues, which have grown to $1.02 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Allegheny County, PA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle JD Edwards EnterpriseOne | ERP Financial | ERP Financial Management | n/a | 2013 | 2014 |
In 2013 Allegheny County implemented Oracle JD Edwards EnterpriseOne as its ERP Financial system to centralize payroll, budgeting and transaction processing across county finance operations. The deployment of Oracle JD Edwards EnterpriseOne was positioned to support shared services between Allegheny County and the City of Pittsburgh, consolidating financial processing into a county-run Shared Service Center.
The implementation covered core financial modules typical of ERP Financial deployments, including payroll processing, budget management and accounts transaction processing, and was used to administer police, fire and municipal pension fund transactions. Configuration emphasis centered on centralized transaction workflows, role-based financial controls and shared service accounting, aligning county finance operations with municipal service consumption models.
Operational integration extended to a physical Shared Service Center in the City-County Building, staffed predominantly by county employees and overseen by the county controller, which processed city and county financial transactions. The City of Pittsburgh consolidated some financial services with the county and planned to integrate its payroll system with the county platform the following year, with the city paying the county for staff time and services.
Governance was anchored in the county controller's office, which oversaw the shared service operating model and intergovernmental billing. Outcomes reported in public accounts and contemporaneous reporting noted that the use of Oracle JD Edwards EnterpriseOne saved taxpayers millions, enabled the county to bill the city nearly $600,000 since June 2011, produced an expected annual savings of $750,000 for Pittsburgh after payroll integration, and yielded approximately $80,000 in annual savings from administering pension funds, while the city incurred a one-time consolidation cost of between $3.6 million and $3.7 million.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Moodle | Legacy | Moodle LMS | Learning and Development | HCM | n/a | 2021 | 2021 |
In 2021, Allegheny County, PA deployed Moodle LMS on its public website to support Learning and Development across county training functions. The deployment places the Moodle LMS in a web-accessible role to centralize course delivery and public access to training content.
The implementation leverages core Learning and Development capabilities including course management, role-based access controls, assessments and grading, a content repository for multimedia learning assets, and enrollment workflows and a course catalog. Configuration emphasis is on administrative controls and learner self-service, consistent with standard LMS functional architecture.
The Moodle LMS instance is surfaced through the county website to provide a single entry point for employees and external learners, extending the application beyond internal training to public-facing education and compliance content. Operational coverage therefore includes county training programs and externally accessible learning materials, managed through the web-hosted Moodle interface.
Governance and content administration are organized around role-based permissions, course approval workflows, and centralized content stewardship to align learning delivery with county policies and training schedules. Maintenance and ongoing configuration focus on content lifecycle management, user provisioning and standard LMS administration tasks associated with Learning and Development deployments.
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Time and Attendance | HCM |
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2012 | 2012 |
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Time and Attendance | HCM |
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2021 | 2021 |
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Workforce Management | HCM |
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2012 | 2012 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CGI Group | Legacy | CGI Case Management | Case Management | ERP Services and Operations | n/a | 2001 | 2002 |
In 2001, Allegheny County, PA implemented CGI Case Management through an engagement cited by CGI Group that provided courts and justice applications development and outsourcing services. The engagement targeted web-enabled court functionality and e-filing capabilities for county-level court operations in Pennsylvania, specifically supporting the Prothonotary office and associated court administration workflows.
Implementation centered on Case Management and e-filing functionality, with CGI Case Management delivering case intake, document capture and web filing interfaces, and workflow-driven case lifecycle handling typical of case management systems. The deployment emphasized web-enabled access for filings and public docket visibility, and included application maintenance services as part of the outsourcing arrangement.
Operational coverage addressed county-level court operations in Allegheny County, PA, impacting business functions such as court administration, records management, filing processing, and docket management. CGI Group provided ongoing development and application maintenance under the outsourcing engagement, establishing centralized application support and governance to sustain system availability and feature enhancements.
The engagement was described by CGI as intended to improve efficiency for county court operations through web-enabled functionality and continued application maintenance, aligning CGI Case Management with Allegheny County, PA Case Management for court administration and e-filing business functions.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2017 | 2017 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2011 | 2011 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2011 | 2011 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2019 | 2019 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Critical Event Management | TRM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2007 | 2007 |
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