Allianz Direct Versicherungs
Allianz Direct Versicherungs Technographics
Allianz Direct Versicherungs Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Allianz Direct Versicherungs and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 550 Allianz Direct Versicherungs employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Allianz Direct Versicherungs has purchased the following applications: Serrala Payments for Payment Processing in 2016, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021, Adobe Experience Cloud for Customer Experience in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Allianz Direct Versicherungs is running and its propensity to invest more and deepen its relationship with Serrala , Cisco Systems , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Allianz Direct Versicherungs revenues, which have grown to $55.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Allianz Direct Versicherungs intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Allianz Direct Versicherungs Tech Stack and Enterprise Applications
Allianz Direct Versicherungs ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Serrala | Legacy | Serrala Payments | Payment Processing | ERP | n/a | 2016 | 2016 |
In 2016, Allianz Direct Versicherungs implemented Serrala Payments. The deployment targeted core Payment Processing for the insurance business based in Germany with approximately 550 employees.
Serrala Payments was configured to centralize transaction handling, payment method orchestration, automated reconciliation and settlement workflows, leveraging typical Payment Processing capabilities such as payment routing, exception management and operational reporting. Configuration emphasized modular payment processing capabilities and rules based routing to support insurance premium collections and refunds.
Operational scope included finance, billing and collections teams within Allianz Direct Versicherungs, with rollout focused on corporate payments and customer premium processing across its German operations. Governance adjustments established clear transaction monitoring responsibilities and standardized payment workflows to improve operational control.
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Allianz Direct Versicherungs Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Allianz Direct Versicherungs implemented Cisco Webex Meetings as part of its Audio Video and Web Conferencing footprint on its public website. The deployment uses Cisco Webex Meetings to provide web-based meeting access for customers and external stakeholders directly from site pages, surfacing join points and scheduling options to external audiences.
The implementation centers on standard Audio Video and Web Conferencing capabilities, including multi-party video and audio conferencing, screen sharing, meeting scheduling and browser-based join flows. Cisco Webex Meetings was configured to expose embedded join links and meeting widgets on customer-facing pages, with session provisioning and participant controls managed through Webex administrative configuration.
Operational coverage is focused on customer engagement channels via the corporate website rather than internal telephony infrastructure, aligning meeting access with external service workflows. Governance is managed through Webex administrative roles and web content controls to regulate session links, participant permissions and meeting recordings in accordance with corporate policy.
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Allianz Direct Versicherungs CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, Allianz Direct Versicherungs deployed Adobe Experience Cloud on its website to support Customer Experience initiatives. The Adobe Experience Cloud implementation functions as the primary digital experience layer for Allianz Direct Versicherungs web properties, centralizing content delivery, personalization, and digital analytics for online customer interactions.
The deployment configures Adobe Experience Cloud capabilities to enable content management, audience segmentation, personalization workflows, campaign orchestration, and web analytics, aligning with Customer Experience requirements for digital marketing and customer engagement. Operational scope is focused on the Allianz Direct Versicherungs website as the execution surface, with implementation governance emphasizing content lifecycle control, personalization rule sets, and analytics measurement to support iterative optimization of web journeys.
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Data Management Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2020 | 2020 |
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Allianz Direct Versicherungs ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Allianz Direct Versicherungs TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Allianz Direct Versicherungs IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Allianz Direct Versicherungs CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Allianz Direct Versicherungs
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of Finance Operations & Payments | Director | Finance | |
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CIO | CXO | Finance | |
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CEO | CXO | Finance | |
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Apps Being Evaluated by Allianz Direct Versicherungs Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Allianz Direct Versicherungs IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Allianz Direct Versicherungs digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Allianz Direct Versicherungs Technographics
Allianz Direct Versicherungs is a Insurance organization based in Germany,
with around 550 employees and annual revenues of $55.0 million.
Allianz Direct Versicherungs operates a diverse technology stack with applications such as
Serrala Payments, Cisco Webex Meetings and Adobe Experience Cloud,
covering areas like Payment Processing, Audio Video and Web Conferencing and Customer Experience.
Allianz Direct Versicherungs has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Serrala, Cisco Systems and Adobe Systems.
Allianz Direct Versicherungs recently adopted applications including
Cisco Webex Meetings in 2021, Atlassian Jira Service Desk in 2021 and Adobe Experience Cloud in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Allianz Direct Versicherungs’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Allianz Direct Versicherungs’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Allianz Direct Versicherungs technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.