Success, 6164, WA,
Australia
Allied Dental Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Allied Dental and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Allied Dental employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Allied Dental has purchased the following applications: Deputy Scheduling for Workforce Scheduling in 2015, Praktika for Medical Practice Management in 2015, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Allied Dental is running and its propensity to invest more and deepen its relationship with Deputy , Praktika , Centaur Software Development or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Allied Dental revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Allied Dental intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Deputy | Legacy | Deputy Scheduling | Workforce Scheduling | HCM | n/a | 2015 | 2015 |
In 2015 Allied Dental deployed Deputy Scheduling to manage clinic rostering and appointment coordination as part of its Workforce Scheduling approach. Deployment began in June 2015 and continued through September 2016 across the Mount Lawley and Cockburn sites, aligning staff rosters with clinical appointment workflows.
The implementation used Deputy Scheduling for rostering and shift management while appointment scheduling continued in Praktika and Dental 4 Windows, creating a dual-system operational model. Functional activities recorded in the implementation included scheduling of appointments, triage communication between specialists, dentists and patients, maintenance of patient records and x-rays, and processing payments to patients and to health insurance companies. Administrative tasks were formalized to include verifying laboratory work, reconciling invoices for payment and managing stationery requirements, and support was provided for a clinic transition from paper into a digital backup.
Operational coverage spanned front desk reception, nursing staff and dentists, and the system configuration emphasized correspondence handling to ensure treatment triage and scheduling integrity. Deputy Scheduling was used day-to-day for rostering and shift assignments while Praktika and Dental 4 Windows remained the appointment record sources, reflecting an operational integration of scheduling and workforce management functions. Team administration processes and recurring team meetings were established to coordinate rostering with patient-facing workflows.
Governance focused on standardizing administrative workflows for internal communication, laboratory verification and invoice reconciliation, with documented procedures aligning nurses, reception and dentists. The deployment centralized routine clinic administration responsibilities and supported continuous relationship management with co-workers and patients as part of ordinary operations.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Praktika | Legacy | Praktika | Medical Practice Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015 Allied Dental implemented Praktika as part of its Medical Practice Management environment at its Mount Lawley and Cockburn clinics. Deployment covered dental administration functions with daily operational use recorded from June 2015 to September 2016, making Praktika a central application for front office workflows during that period.
Praktika supported core administrative modules including appointment scheduling, patient record maintenance, x-ray file handling, and patient payment processing for both direct payments and health insurance claims. Scheduling workflows were executed using Praktika alongside Dental 4 Windows for clinical appointment coordination and rostering on Deputy for staff shift planning, reflecting a multi-application scheduling and rostering pattern rather than a single system footprint.
Operational governance emphasized structured communication and administrative process redesign, with documented procedures for correspondence between specialists, dentists and patients, triage information flows provided by dentists to reception, and regular team meetings to align nurses, reception and dentists. Praktika also played a role in transitioning clinic records toward a digital backup of paper files, while administrative tasks such as verification of laboratory work, invoice reconciliation and stationery management were incorporated into the practice management workflow to centralize daily dental administration.
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Medical Practice Management | ERP Services and Operations |
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2015 | 2015 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Tracking and Recording | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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