
London, W1F 9BS,
United Kingdom
Allstate Protection Plans Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Allstate Protection Plans and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Allstate Protection Plans employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Allstate Protection Plans has purchased the following applications: Tableau for Analytics and BI in 2019, Avaya Call Management System for Call Center in 2014, Zendesk Chat for Chatbots and Conversational AI in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Allstate Protection Plans is running and its propensity to invest more and deepen its relationship with Tableau Software , Avaya , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Allstate Protection Plans revenues, which have grown to $130.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Allstate Protection Plans intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Analytics and BI
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Tableau Software | Legacy | Tableau | Analytics and BI | Analytics and BI | n/a | 2019 | 2019 |
CRM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Avaya | Legacy | Avaya Call Management System | Call Center | CRM | n/a | 2014 | 2014 |
|
|
|
Customer Data Platform | CRM |
|
2022 | 2022 |
|
|
|
Customer Experience | CRM |
|
2013 | 2013 |
|
|
|
Interactive Voice Response (IVR) | CRM |
|
2013 | 2013 |
|
|
|
Marketing Analytics | CRM |
|
2022 | 2022 |
|
|
|
Marketing Automation | CRM |
|
2022 | 2022 |
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2020 | 2020 |
|
|
|
Tag Management | CRM |
|
2022 | 2022 |
AI-Powered Application
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2019 | 2019 |
Collaboration
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
|
|
PBX, VoiP and Phone Systems | Collaboration |
|
2014 | 2014 |
IaaS
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
ERP Financial Management
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
ERP Financial | ERP Financial Management |
|
2020 | 2020 |
TRM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Governance, Risk and Compliance | TRM |
|
2022 | 2022 |
|
|
|
Governance, Risk and Compliance | TRM |
|
2023 | 2023 |
ITSM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
IT Service Management | ITSM |
|
2020 | 2020 |
PPM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Project Portfolio Management | PPM |
|
2020 | 2020 |
HCM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2020 | 2020 |
PaaS
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Transactional Email | PaaS |
|
2022 | 2022 |
First Name | Last Name | Title | Function | Department | Phone | |
---|---|---|---|---|---|---|
Director of Customer Operations - Europe | Director | Customer Service | ||||
Director, Customer Experience & Service | Director | Customer Service | ||||
Managing Director | Director | Finance | ||||
VP Operations | VP | Operations | ||||
Head of Customer Services - Europe | Director | Customer Service |
Date | Company | Status | Vendor | Product | Category | Market |
---|---|---|---|---|---|---|
No data found |