ALPEK
Avenida Gomez Morin Sur No. 1111 Col. Carrizalejo,
San Pedro Garza Garcia, 66254, NL,
Mexico
San Pedro Garza Garcia, 66254, NL,
Mexico
52 81 8748 1111
Oil, Gas and Chemicals
ALPEK Technographics
ALPEK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ALPEK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6476 ALPEK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ALPEK has purchased the following applications: Semos BoardFlo for Employee Experience in 2023, Zoom for Audio Video and Web Conferencing in 2021, ServiceNow ITSM for IT Service Management in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ALPEK is running and its propensity to invest more and deepen its relationship with Semos Cloud , Zoom Video Communications , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ALPEK revenues, which have grown to $8.36 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ALPEK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ALPEK Tech Stack and Enterprise Applications
ALPEK HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Semos Cloud | Legacy | Semos BoardFlo | Employee Experience | HCM | n/a | 2023 | 2023 |
In 2023, ALPEK expanded its Semos Cloud Employee Experience footprint when Semos Cloud went live with JobPts for Alpek Polyester, a recognition and rewards program that reached over 4,000 employees across multiple countries. As part of that broader Employee Experience deployment, ALPEK provisioned Semos BoardFlo to extend structured employee journeys and task enablement alongside peer recognition and localized reward options. Semos BoardFlo is described here as an extension of the Semos Total Rewards and recognition stack, providing a coordinated layer for sequencing HR-driven employee journeys within the Employee Experience domain.
The Semos BoardFlo implementation focused on capabilities typical of Employee Experience platforms, including structured employee journeys, task orchestration and enablement, recognition-to-reward workflow alignment, and localized rewards catalog configuration. Configuration work emphasized role-based journey templates and localized reward options to reflect country-specific recognition preferences within Alpek Polyester, while JobPts continued to support peer recognition and points-based rewards distribution.
Operational scope was HR-centered, covering Alpek Polyester sites across multiple countries and engaging more than 4,000 employees in the recognition program. Governance was administered through central HR program ownership with local HR administrators responsible for reward localization and operational execution, enabling coordinated rollout and ongoing management of employee journeys and recognition workflows via Semos BoardFlo as part of ALPEK’s Employee Experience platform.
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ALPEK Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021 ALPEK implemented Zoom from Zoom Video Communications on its corporate website, placing the solution within the Audio Video and Web Conferencing category to support embedded meeting access. The deployment is surfaced through the public site, enabling browser-based joining and externally accessible web sessions without requiring separate desktop-only clients.
The implementation uses core Zoom capabilities consistent with Audio Video and Web Conferencing, including video meetings, webinars, cloud recording, screen sharing, and in-meeting chat. Zoom is configured to provision scheduled sessions and on demand web sessions that are accessible to external stakeholders via site pages.
On the architecture side the integration is presented as an embedded video layer within public-facing pages, aligning with standard category patterns for web SDKs or embedded meeting widgets that surface video workflows directly in the corporate web experience. This structure supports guest access flows and browser-native media handling to reduce friction for external participants.
Governance for the deployment centers on administrative configuration common to Audio Video and Web Conferencing implementations, including account level access management, meeting scheduling governance, role based host controls, and meeting security settings. The narrative emphasizes structural deployment choices and functional coverage for ALPEK using Zoom on its website.
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Collaboration | Collaboration |
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2015 | 2015 |
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Event Management | Collaboration |
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2021 | 2021 |
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ALPEK ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ServiceNow | Legacy | ServiceNow ITSM | IT Service Management | ITSM | n/a | 2024 | 2024 |
In 2024, ALPEK implemented ServiceNow ITSM for IT Service Management, surfacing the ServiceNow ITSM application on their corporate website as the primary web-accessible channel for IT support. The deployment positions ServiceNow ITSM as the interface for incident reporting and service requests, and establishes a central point of contact for employees and IT operations across the organization. ALPEK ServiceNow ITSM IT Service Management supports the companys IT service delivery and service desk workflows through the website presence.
Configuration emphasized standard IT Service Management capabilities, including incident management, problem management, change management, request fulfillment, a service catalog, and a configuration management database to centralize case handling and asset records. The implementation leverages self-service portal functionality on the website and automated workflow orchestration for ticket routing, approvals, and SLA management. Operational scope centers on IT operations and the service desk with governance structured around ITSM process controls, defined escalation paths, and SLA monitoring tied to the ServiceNow ITSM application.
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ALPEK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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ALPEK CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Application Firewalls (WAF) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at ALPEK
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by ALPEK Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ALPEK IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ALPEK digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD ALPEK Technographics
ALPEK is a Oil, Gas and Chemicals organization based in Mexico,
with around 6476 employees and annual revenues of $8.36 billion.
ALPEK operates a diverse technology stack with applications such as
Semos BoardFlo, Zoom and ServiceNow ITSM,
covering areas like Employee Experience, Audio Video and Web Conferencing and IT Service Management.
ALPEK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Semos Cloud, Zoom Video Communications and ServiceNow.
ALPEK recently adopted applications including
ServiceNow ITSM in 2024, Semos BoardFlo in 2023 and Cloudflare CDN in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ALPEK’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ALPEK’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ALPEK technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.