alShiaka
Omar Sunbol,Al-Balad Bab Shareef,
Jeddah, x,
Saudi Arabia
Jeddah, x,
Saudi Arabia
966-504706539
Retail
alShiaka Technographics
alShiaka Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by alShiaka and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 alShiaka employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that alShiaka has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2022, Oracle Retail Xstore Point-of-Service for Point Of Sale in 2022, Zoho SalesIQ for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems alShiaka is running and its propensity to invest more and deepen its relationship with Oracle , Apple , Zoho Corp. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing alShiaka revenues, which have grown to $68.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for alShiaka intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
alShiaka Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2022 | 2023 |
In 2022, alShiaka implemented Oracle Cloud ERP as part of an ERP Financial modernization and deployed Oracle Cloud SCM and Oracle Retail on Oracle Cloud Infrastructure to consolidate finance, supply chain, and retail operations. The Saudi clothing retailer standardized on Oracle Cloud ERP, Oracle Cloud SCM, Oracle Retail, and Oracle Cloud Infrastructure to gain integrated control over procurement, inventory, order management, accounting, store profitability, and customer engagement, and it replaced the incumbent Infor ERP system as part of this consolidation.
The implementation focused on Oracle Cloud ERP Financials together with Oracle Cloud SCM Inventory Management and Order Management capabilities, and Oracle Retail Xstore Point of Service and Oracle Retail Customer Engagement. Configuration emphasized financial process automation, inventory traceability, warehouse picking packing and dispatch workflows, pricing and merchandising controls, and customer profile consolidation. Oracle Cloud ERP Financials integrated and automated 29 previously disparate business processes to provide a single source for financial reporting and store profitability analysis.
Integrations were delivered between Oracle Retail Xstore POS and the ecommerce, marketplace, and mobile channels to provide sales associates with real time inventory status, customer transaction histories, and replenishment visibility. The suite runs on Oracle Cloud Infrastructure, providing automated support maintenance backup and disaster recovery, while Oracle Cloud SCM provided end to end traceability of supply chain transactions. alShiaka executed the Xstore integration and go live using the expertise of its internal IT team, and plans to extend integrations to additional systems.
Governance and operational changes aligned procurement and supplier planning with the new supply chain and retail flows, enabling the company to provision safety stock and prioritize faster moving products in response to pandemic era disruptions. The combined Oracle Cloud ERP SCM and Retail deployment changed business flows to favor earlier bookings and additional lead time for planning, and delivered unified reporting for managers to plan and track financial transactions store performance and sales associate productivity. The company cited reduced reliance on on premise hardware and continuous application updates as supporting operational stability and future scalability.
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Payment Processing | ERP Financial Management |
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2022 | 2022 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Retail Xstore Point-of-Service | Point Of Sale | ERP Services and Operations | n/a | 2022 | 2023 |
In 2022, alShiaka implemented Oracle Retail Xstore Point-of-Service as part of a consolidated Oracle Cloud deployment that included Oracle Cloud ERP, Oracle Cloud SCM, and Oracle Retail running on Oracle Cloud Infrastructure. The Oracle Retail Xstore Point-of-Service rollout served as the company Point Of Sale system for its stores in key cities in Saudi Arabia, aligning store transactions with centralized finance and supply chain processes.
The implementation configured Oracle Cloud ERP Financials alongside Oracle Cloud SCM Inventory Management and Order Management, and deployed Oracle Retail Customer Engagement and Xstore POS capabilities. Xstore provided sales associates with real-time inventory visibility, replenishment controls, daily transaction processing, customer transaction histories and profiles, and personalization functions that span in-store and online touchpoints.
Integrations linked Xstore and Oracle Retail Customer Engagement to the company ecommerce platform, ecommerce marketplaces, mobile apps, and social network channels, while core transactional and master data were unified with Oracle Cloud ERP and Oracle Cloud SCM on Oracle Cloud Infrastructure. Supply chain execution features covering sourcing, warehouse picking, packing, dispatch, and supplier planning were implemented to support prioritized stocking of faster-moving products and premanufactured safety stock strategies introduced after pandemic disruptions.
alShiaka led the integration and go live using its internal IT team, and replaced an incumbent Infor ERP with Oracle Cloud ERP as the backbone for finance and operational control. Oracle Cloud ERP automated twenty nine previously disparate financial processes and the combined Oracle Cloud ERP, SCM, and Retail configuration gave the retailer centralized control over procurement, inventory, order management, accounting, store profitability, and customer experience, while OCI provided scalable infrastructure with automated maintenance, backup, and disaster recovery.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, alShiaka implemented Zoho SalesIQ on its public website. The deployment uses Zoho SalesIQ as a cloud hosted web chat and conversational interface, categorized as Chatbots and Conversational AI, to capture visitor intent and surface qualified inquiries. Implementation is delivered via the site embedded Zoho SalesIQ widget and configured through the vendor console for agent routing and chat behavior.
Configuration emphasis includes live chat, bot driven proactive engagement, visitor tracking, and lead capture to support sales and customer service workflows. Operational scope is web facing customer engagement on the alShiaka site, with governance applied through centralized admin controls and role based agent settings to manage routing and response SLAs. The deployment positions Zoho SalesIQ to serve alShiaka sales and support functions as the primary conversational interface on the site.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2022 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2023 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at alShiaka
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by alShiaka Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from alShiaka IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the alShiaka digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD alShiaka Technographics
alShiaka is a Retail organization based in Saudi Arabia,
with around 500 employees and annual revenues of $68.0 million.
alShiaka operates a diverse technology stack with applications such as
Oracle Cloud ERP, Oracle Retail Xstore Point-of-Service and Zoho SalesIQ,
covering areas like ERP Financial, Point Of Sale and Chatbots and Conversational AI.
alShiaka has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Zoho Corp..
alShiaka recently adopted applications including
Oracle Cloud ERP in 2022, Apple Pay in 2022 and Oracle Retail Xstore Point-of-Service in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of alShiaka’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates alShiaka’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete alShiaka technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.