ALTOUR
1270 Avenue of the Americas,
New York, 10020, NY,
United States
New York, 10020, NY,
United States
1 212-693-1100
Leisure and Hospitality
ALTOUR Technographics
ALTOUR Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ALTOUR and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1400 ALTOUR employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ALTOUR has purchased the following applications: SAP Concur Expense for Expense Management in 2013, ADP Workforce Now for Core HR in 2014, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ALTOUR is running and its propensity to invest more and deepen its relationship with SAP , ADP , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ALTOUR revenues, which have grown to $3.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ALTOUR intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ALTOUR Tech Stack and Enterprise Applications
ALTOUR ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Expense | Expense Management | ERP | n/a | 2013 | 2013 |
In 2013, ALTOUR implemented SAP Concur Expense, deploying the SAP Concur Expense application to centralize employee spend for a 1,400 person travel and hospitality services organization. The deployment positioned SAP Concur Expense as the companywide Expense Management platform to standardize expense reporting workflows across finance and travel operations.
The SAP Concur Expense implementation included core Expense Management capabilities such as electronic expense reporting, receipt capture and attachment, configurable policy enforcement, and multi-step approval routing to support corporate travel expense controls. Configuration work focused on aligning expense categories, per diem and corporate card handling, and approval matrices with ALTOUR finance policies and travel program rules.
Operational coverage extended beyond finance to ALTOURs customer support and traveler services teams, with support staffs staffed by ALTOUR employees operating around the clock and a dedicated online traveler assist desk to assist users of Concur Travel and related expense questions. The implementation emphasized close operational alignment between expense processes and ALTOURs travel assistance services to streamline user support and incident handling.
Governance and rollout centered on centralized policy administration, delegated approver workflows, and documented submission and audit procedures to ensure consistent controls across business units. The narrative reflects an enterprise grade Expense Management deployment using SAP Concur Expense, integrated into ALTOURs operational support model rather than as a point solution confined to a single function.
|
ALTOUR HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Workforce Now | Core HR | HCM | n/a | 2014 | 2018 |
In 2014, ALTOUR deployed ADP Workforce Now as its Core HR platform to centralize semi-monthly payroll operations and company-wide benefits administration. ADP Workforce Now was provisioned to handle a multi-state payroll environment, enforcing federal and state wage, overtime, and deduction rules while supporting semi-monthly pay cycles.
The implementation encompassed core payroll processing, employee time record validation, paid time off administration, new hire onboarding workflows, and benefits enrollment management. Functional capabilities configured included calculation and posting of wages, overtime and deductions, processing of direct deposits and tax withholdings, preparation of payroll liability amounts for transfers, reconciliation of insurance invoices, and preparation and transfer of 401K data for funding and remittance.
Operational scope ran company-wide across multi-state operations, with a designated Payroll and Benefits Administrator responsible for executing payroll, maintaining consistent report filing and retention guidelines, conducting new hire benefits orientation, coordinating annual enrollment, and administering COBRA. The role also provided payroll reports and ad hoc analytics to accounting personnel, resolved escalated payroll and benefits issues through cross-departmental communication, and managed changes such as additional pay and general deductions within the ADP Workforce Now system.
Architecturally the deployment used a centralized Core HR system model consistent with cloud-hosted HRIS platforms, enabling automated payroll calculations, centralized benefits administration, and consolidated reporting. Governance centered on formalized payroll schedules, reconciliation processes for payroll transfers and 401K funding, and defined ownership for benefits administration and employee inquiries, with the Payroll and Benefits Administrator participating in broader HR and payroll projects as required.
|
|
|
|
|
Core HR | HCM |
|
2015 | 2018 |
|
ALTOUR Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, ALTOUR implemented Adobe Connect, the Audio Video and Web Conferencing application, embedding it on its website to host customer-facing virtual events and internal remote sessions. The deployment leveraged Adobe Connect for browser-based audio and video conferencing, persistent meeting rooms, screen sharing, and recording capabilities, enabling scheduled webinars and ad hoc client consultations. This deployment aligned with ALTOUR's leisure and hospitality operations and supported collaboration needs across corporate communications, sales enablement, and employee training for the organization of approximately 1,400 employees.
Adobe Connect was configured as a site-embedded conferencing layer with meeting room templates, role-based host controls, and browser compatibility to minimize endpoint requirements and simplify attendee access. Operational governance centered on IT-managed provisioning and scheduling workflows while departmental event owners maintained session administration and content management. The implementation emphasized web-accessible recordings and virtual classroom-style sessions to support ongoing client engagement and internal knowledge sharing.
|
|
|
|
|
Collaboration | Collaboration |
|
2018 | 2018 |
|
ALTOUR CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Account Based Marketing | CRM |
|
2022 | 2022 |
|
|
|
|
|
Customer Support | CRM |
|
2024 | 2024 |
|
ALTOUR PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2017 | 2017 |
|
ALTOUR IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
ALTOUR CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2011 | 2011 |
|
IT Decision Makers and Key Stakeholders at ALTOUR
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
VP HR | VP | HR | |
|
|
|
HR Director | Director | HR | |
|
|
|
Chief Information Officer | CXO | IT | |
|
|
|
Payroll Manager | Manager | Finance | |
|
|
|
Senior Vice President / CIO | VP | IT | |
|
|
|
Travel Manager | Manager | Operations | |
|
|
|
Corporate Leisure and Online Travel Specialist | Manager | Finance | |
|
|
|
Executive Vice President Global Operations | VP | Finance | |
|
|
|
Accounting Analyst | Manager | Finance | |
|
|
|
Director of Production Travel West Coast | Director | Finance | |
|
|
|
Vice President, Business Travel Solutions | VP | Operations | |
|
|
|
Vice-President of Westside International Travel | VP | Operations | |
|
|
|
CFO | CXO | Finance | |
|
|
|
Experienced Accounting Manager | Manager | Finance | |
|
|
|
Travel Technology Manager | Manager | IT | |
|
Apps Being Evaluated by ALTOUR Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ALTOUR IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ALTOUR digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD ALTOUR Technographics
ALTOUR is a Leisure and Hospitality organization based in United States,
with around 1400 employees and annual revenues of $3.00 billion.
ALTOUR operates a diverse technology stack with applications such as
SAP Concur Expense, ADP Workforce Now and Adobe Connect,
covering areas like Expense Management, Core HR and Audio Video and Web Conferencing.
ALTOUR has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, ADP and Adobe Systems.
ALTOUR recently adopted applications including
FreshDesk Customer Support in 2024, Zoominfo Platform in 2022 and Amazon EC2 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ALTOUR’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ALTOUR’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ALTOUR technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.