AI Buyer Insights:

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● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

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● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

Amazon Germany
Location
Domagkstrasse 28,
Munchen, 80807,
Germany
Website
https://www.amazon.de/
Phone
49 89 358030
Artw industry
Retail
Employee
Revenue

Amazon Germany Technographics

Amazon Germany Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Amazon Germany and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 28000 Amazon Germany employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Amazon Germany has purchased the following applications: Majorel Call Center Service for Call Center in 2018, JavaScript for Apps Development in 2023 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Amazon Germany is running and its propensity to invest more and deepen its relationship with Teleperformance , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Amazon Germany revenues, which have grown to $15.07 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Amazon Germany intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Amazon Germany Data, Technology Stack, and Enterprise Applications
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Teleperformance Legacy Majorel Call Center Service Call Center CRM n/a 2018 2018
In 2018 Amazon Germany implemented Majorel Call Center Service in its Call Center environment to support Amazon Retail DE contact center operations. The rollout established outsourced agent capacity and a structured service model for retail customer support across identified Amazon DE contact center sites. Majorel Call Center Service configuration emphasized agent onboarding, structured trainer-led induction, quality assurance workflows, and team leadership processes, reflecting core Call Center functional modules such as coaching, quality monitoring, and meeting cadences. The service model centered on operationalizing trainer, quality coach, and team leader responsibilities to sustain agent performance and day to day customer handling procedures. Operational governance relied on onsite trainers and team managers, with documented two week initial training in Stralsund and ongoing orientation for various teams. Personnel records indicate roles covering trainer, quality coach, and team leader duties between July 2019 and May 2021, which demonstrates sustained governance and quality management practices following the 2018 implementation rather than specifics of backend system integrations.
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy JavaScript Apps Development PaaS n/a 2023 2023
IT Decision Makers and Key Stakeholders at Amazon Germany
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Amazon Germany Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Amazon Germany Technographics

Amazon Germany is a Retail organization based in Germany, with around 28000 employees and annual revenues of $15.07 billion.

Amazon Germany operates a diverse technology stack with applications such as Majorel Call Center Service and JavaScript, covering areas like Call Center and Apps Development.

Amazon Germany has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Teleperformance and Oracle.

Amazon Germany recently adopted applications including JavaScript in 2023 and Majorel Call Center Service in 2018, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Amazon Germany’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Amazon Germany’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Amazon Germany technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.