Howell, 48843, MI,
United States
AMCS Group US Technographics
AMCS Group US Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AMCS Group US and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 AMCS Group US employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AMCS Group US has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2013, Drift AI Chatbot for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AMCS Group US is running and its propensity to invest more and deepen its relationship with Oracle , Drift , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AMCS Group US revenues, which have grown to $48.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AMCS Group US intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AMCS Group US Tech Stack and Enterprise Applications
AMCS Group US ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013, AMCS Group US implemented Oracle NetSuite ERP. The Oracle NetSuite ERP serves as the companys ERP Financial platform to centralize group accounting and consolidation for the AMCS Group.
The deployment emphasized core financial capabilities aligned to ERP Financial requirements, including a centralized general ledger, accounts receivable and payable controls, revenue management to capture ACV and ARR metrics, consolidation and statutory reporting. Configuration work targeted month end close orchestration, standardized close checklists and production of consolidated monthly financial statements such as P and L, cashflow, balance sheet and headcount reports.
Operational scope extended to the Group Finance function and involved coordination between the Group CFO, finance teams and senior managers at headquarters in Limerick, alongside serving as the primary system for external audit preparation and statutory accounts. The implementation supported production and distribution of Board and stakeholder reporting and became the foundation for a standard consolidation reporting package recommended by auditors.
Governance and process changes focused on formalizing the monthly close timetable, maintaining a Group Accounting Manual, and driving iterative updates to NetSuite to improve the quality and relevance of group reporting. Controls and workflow redesigns were concentrated on closing, consolidation and audit readiness, with ongoing configuration adjustments to Oracle NetSuite ERP to align accounting policy and reporting needs with group governance.
|
AMCS Group US AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019 AMCS Group US deployed Drift AI Chatbot on its website. The Drift AI Chatbot, categorized as Chatbots and Conversational AI, was embedded as a site-level conversational interface to capture visitor intent and qualify inbound interest for the companys professional services.
Implementation centered on a web-embedded conversational widget and configuration of playbooks to trigger context-sensitive dialogs based on page and visitor behavior, establishing a persistent digital touchpoint for customer engagement. Functional capabilities implemented included automated lead qualification, playbook-driven messaging, real-time routing to internal teams and scripted handoffs to human agents, reflecting standard Chatbots and Conversational AI workflows. Governance emphasized conversational content controls, playbook versioning and role-based access for agents, and analytics instrumentation to monitor engagement patterns, aligning marketing and sales workflows around web-driven lead capture.
|
AMCS Group US Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, AMCS Group US implemented Microsoft 365 as its core Collaboration platform. Microsoft 365 is referenced on the company's public website and is used to support corporate collaboration, email, document sharing, and internal communications functions.
The deployment leverages core Microsoft 365 capabilities including Exchange Online for email, Microsoft Teams for chat and meetings, SharePoint Online and OneDrive for document management, and Microsoft Office desktop and web apps for productivity. Architecturally this reflects a cloud hosted Microsoft 365 footprint and typically incorporates Microsoft identity services such as Azure Active Directory for centralized access and governance. Operational coverage aligns with knowledge worker functions across service delivery, sales, and corporate operations, with configuration focused on collaboration workflows, document lifecycle, and information governance.
|
AMCS Group US Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
|
|
|
|
Web Content Management | Content Management |
|
2021 | 2021 |
|
AMCS Group US CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Analytics | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Analytics, Lead Generation | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
AMCS Group US ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2020 | 2020 |
|
AMCS Group US PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2016 | 2016 |
|
|
|
|
|
Transactional Email | PaaS |
|
2016 | 2016 |
|
|
|
|
|
Transactional Email | PaaS |
|
2019 | 2019 |
|
|
|
|
|
Transactional Email | PaaS |
|
2021 | 2021 |
|
AMCS Group US IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
AMCS Group US CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at AMCS Group US
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by AMCS Group US Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||