America Movil
Lago Zurich 245, Plaza Carso / Edificio Telcel, Piso 16 Colonia Ampliación Granada Miguel Hidalgo,
Mexico City, 11529,
Mexico
Mexico City, 11529,
Mexico
52 55 2581-3700
Communications
America Movil Technographics
America Movil Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by America Movil and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 176158 America Movil employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that America Movil has purchased the following applications: In-House ATS for Applicant Tracking System in 2016, NetCracker Technology Digital Business Enablement for OSS/BSS in 2015, Q4 Inc Investor Relations Success Platform for Partner Relationship Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems America Movil is running and its propensity to invest more and deepen its relationship with In-House Applications , NEC Corporation , Q4 Inc or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing America Movil revenues, which have grown to $49.18 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for America Movil intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
America Movil Tech Stack and Enterprise Applications
America Movil HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House ATS | Applicant Tracking System | HCM | n/a | 2016 | 2016 |
In 2016, America Movil implemented an In-House ATS. The In-House ATS is an Applicant Tracking System deployed on the company website and configured to support corporate recruiting and talent acquisition functions.
The implementation includes standard Applicant Tracking System capabilities such as job requisition management, job posting and distribution on the public career site, candidate application intake, resume parsing and candidate profile consolidation. The In-House ATS also supports configurable screening workflows, interview scheduling, offer management and reporting to enable structured candidate lifecycle management.
Integrations are focused on the company website, where job postings are published and application data is captured directly into the In-House ATS, enabling direct routing of candidates to recruiting teams and hiring managers. Operational coverage centers on recruiting and HR operations, with the system serving as the primary intake and tracking point for external applicants.
Governance and process controls were implemented to standardize requisition approval, candidate screening steps and interview coordination, with role based access controls and audit trails to support hiring governance. The deployment emphasizes centralized applicant tracking and standardized hiring workflows via the In-House ATS.
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America Movil ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NEC Corporation | Legacy | NetCracker Technology Digital Business Enablement | OSS/BSS | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015 America Movil engaged NEC Corporation and Netcracker to deploy NetCracker Technology Digital Business Enablement as a consolidated OSS/BSS program across its Latin American operators. The program was scoped as an end-to-end OSS solution on the Netcracker Framework covering Argentina, Brazil, Mexico, Colombia, the Dominican Republic and Puerto Rico, and included deployment of an international long-distance network across Latin America. The implementation prioritized standardization of OSS platforms to create a unified operational model across multiple national operators.
NetCracker Technology Digital Business Enablement was configured to deliver core OSS/BSS functional modules, including Resource Inventory, Discovery & Reconciliation, Outside Plant, Service Information Management, Service Order Management, Service Inventory, Asset Management and Network Planning & Design. Modules were delivered on the Netcracker Framework to provide consistent data models, canonical inventories and service lifecycle orchestration capabilities across the suite. The configuration emphasized inventory consolidation, reconciled discovery processes and integrated service order workflows consistent with typical OSS/BSS architectures.
Deployment architecture was centralized on the Netcracker Framework while supporting multi-operator operational domains, enabling shared service inventory and standardized service information management across participating countries. The program included integration points with network layer systems associated with the international long-distance network and with operational processes for service provisioning and network planning. Operational scope spanned AMX commercial and engineering business functions responsible for inventory management, service fulfillment, network planning and asset management.
Governance for the program was structured as a large-scale transformation across AMX Latin American operators with NEC Corporation and Netcracker providing delivery leadership, and rollout plans aimed at consolidating and standardizing OSS platforms. Stated business objectives included accelerating time-to-market, improving business agility and delivering an improved customer experience. Implementation emphasized cross-operator process harmonization and centralized inventory and order management on the Netcracker Framework.
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OSS/BSS | ERP Services and Operations |
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2017 | 2018 |
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America Movil CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Q4 Inc | Legacy | Q4 Inc Investor Relations Success Platform | Partner Relationship Management | CRM | n/a | 2021 | 2021 |
In 2021, America Movil deployed Q4 Inc Investor Relations Success Platform as a Partner Relationship Management application on its public corporate website. The Q4 Inc Investor Relations Success Platform is implemented to centralize investor and partner engagement workflows within the company website, providing a single access point for stakeholder interactions and content delivery.
Configuration emphasizes Partner Relationship Management capabilities typical for investor engagement, including partner and investor contact management, content publishing for financial disclosures and reports, event and webcast registration workflows, and role based access controls for stakeholder segmentation. The Q4 Inc Investor Relations Success Platform is positioned to support investor relations functions by consolidating communication artifacts and standardizing publishing processes.
Operational ownership is aligned with investor relations and corporate communications teams, with governance expected to rely on content approval workflows and permissioned access controls to manage disclosures on the website. America Movil Q4 Inc Investor Relations Success Platform Partner Relationship Management integration into the public IR pages establishes a web hosted portal model for ongoing investor and partner interaction.
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America Movil ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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America Movil TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2016 | 2016 |
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America Movil IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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America Movil CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at America Movil
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by America Movil Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from America Movil IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the America Movil digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD America Movil Technographics
America Movil is a Communications organization based in Mexico,
with around 176158 employees and annual revenues of $49.18 billion.
America Movil operates a diverse technology stack with applications such as
In-House ATS, NetCracker Technology Digital Business Enablement and Q4 Inc Investor Relations Success Platform,
covering areas like Applicant Tracking System, OSS/BSS and Partner Relationship Management.
America Movil has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as In-House Applications, NEC Corporation and Q4 Inc.
America Movil recently adopted applications including
Q4 Inc Investor Relations Success Platform in 2021, Cloudflare CDN in 2021 and Cisco IronPort Cloud Email Security in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of America Movil’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates America Movil’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete America Movil technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.