American Bar Association
321 North Clark Street,
Chicago, 60654, IL,
United States
Chicago, 60654, IL,
United States
1 312-988-5000
Professional Services
American Bar Association Technographics
American Bar Association Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by American Bar Association and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 American Bar Association employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that American Bar Association has purchased the following applications: SAP Concur Expense for Expense Management in 2014, Adobe Experience Manager for Digital Asset Management in 2018, AskNicely Platform for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems American Bar Association is running and its propensity to invest more and deepen its relationship with SAP , Emburse , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing American Bar Association revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for American Bar Association intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
American Bar Association Tech Stack and Enterprise Applications
American Bar Association ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Expense | Expense Management | ERP | n/a | 2014 | 2014 |
In 2014, the American Bar Association implemented SAP Concur Expense to centralize expense processing and standardize employee reimbursement workflows. The implementation targeted Expense Management for finance and accounting operations, providing a single system of record for travel and non travel spend.
Configuration emphasized core Expense Management capabilities, including electronic receipt capture, itemized expense coding, policy enforcement, automated approval routing, and configurable expense types for professional services and membership related travel. The SAP Concur Expense deployment included automated validation and audit workflow functionality to enforce corporate spending policies and accelerate reimbursement processing.
Operationally the ABA runs Concur, Personify, and Clarity reports daily for tracking financial payments, integrating expense transaction data into broader financial reporting and payment tracking processes. Governance established centralized expense policies and multi level approval matrices managed by finance, with daily reporting used to reconcile payments recorded in Concur with Personify and Clarity financial views.
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Expense Management | ERP |
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2015 | 2015 |
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American Bar Association Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Manager | Digital Asset Management | Content Management | n/a | 2018 | 2018 |
In 2018 the American Bar Association implemented Adobe Experience Manager as its Digital Asset Management solution for the public website. Adobe Experience Manager was deployed as the primary web-facing asset and content platform to centralize digital media used across site pages and editorial content.
The implementation leveraged core Adobe Experience Manager capabilities typical of a Digital Asset Management deployment, including a centralized asset repository, metadata schema and taxonomy, automated rendition generation, and content authoring for web pages. Configuration focused on asset ingest workflows, metadata governance for legal and editorial assets, and templated content fragments to standardize web presentation.
Operational coverage centers on the public-facing website and supports Marketing, Communications, and Web Operations functions within the association. The deployment is positioned as the canonical source for images, documents, and media used in site publishing, and it connects to the site content delivery layer and publishing workflow to ensure assets are delivered as part of web page rendering.
Governance emphasis included role based access for content authors and reviewers, approval workflows for publishing, and metadata stewardship processes to maintain consistency across legal publications and event materials. Rollout and operationalization focused on embedding the Adobe Experience Manager Digital Asset Management capability into existing editorial and web publishing processes rather than introducing separate asset silos.
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American Bar Association CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AskNicely | Legacy | AskNicely Platform | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019 American Bar Association deployed AskNicely Platform on its public website to capture member and visitor feedback and centralize web-based satisfaction measurement. The AskNicely Platform implementation was positioned to support Customer Experience objectives for membership engagement and website interactions.
Configuration work focused on embedded web surveys and automated feedback capture, with implementations of Net Promoter Score style surveys, feedback submission flows, consolidated dashboards and reporting, and closed loop follow-up automation. The AskNicely Platform was configured to present targeted survey prompts and to aggregate response data for operational review, reflecting Customer Experience functional terminology and workflows.
Operational scope included membership services, marketing and member engagement teams, as well as web operations that managed survey presentation and sampling across the site. Governance elements described in deployment practices emphasized standardized survey templates, defined response ownership and routing, and operational processes for handling inbound feedback and follow up.
The narrative links American Bar Association, AskNicely Platform, Customer Experience and member-facing business functions, documenting an on-site feedback capture architecture and internal governance for survey-driven engagement without specifying external system integrations.
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Data Management Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2018 | 2018 |
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American Bar Association ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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American Bar Association PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2011 | 2011 |
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Apps Development | PaaS |
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2021 | 2021 |
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American Bar Association IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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American Bar Association CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at American Bar Association
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Associate Executive Director & CFO | Director | Finance | |
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Director of Accounting | Director | Finance | |
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Accounts Payable Manager | Manager | Finance | |
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Director Information Systems | Director | IT | |
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Meetings Sourcing Manager, Meetings and Travel Department | Manager | Procurement | |
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Director of Application Development | Director | IT | |
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Director, Travel and Special Event Services | Director | Operations | |
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Director, Meetings & Travel Department | Director | Finance | |
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Senior Buyer | Manager | Procurement | |
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Director, Financial Operations & Control | Director | Finance | |
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Apps Being Evaluated by American Bar Association Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from American Bar Association IT executives and key decision makers. This section highlights American Bar Association's latest recorded technology evaluations, including Oracle Grants Management for Grant Management on 2024-09-18. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the American Bar Association digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-09-18 | American Bar Association | Evaluated | Oracle | Oracle Grants Management | Grant Management | ERP Services and Operations |
FAQ - APPS RUN THE WORLD American Bar Association Technographics
American Bar Association is a Professional Services organization based in United States,
with around 2000 employees and annual revenues of $200.0 million.
American Bar Association operates a diverse technology stack with applications such as
SAP Concur Expense, Adobe Experience Manager and AskNicely Platform,
covering areas like Expense Management, Digital Asset Management and Customer Experience.
American Bar Association has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Adobe Systems and AskNicely.
American Bar Association recently adopted applications including
Adobe Analytics Cloud in 2021, Feathr Invites in 2021 and Red Hat JBoss Enterprise Application Platform in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of American Bar Association’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates American Bar Association’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete American Bar Association technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.