St. Albert, T8N 4A4,
United Kingdom
American Enterprise Technographics
American Enterprise Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by American Enterprise and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 450 American Enterprise employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that American Enterprise has purchased the following applications: Adobe Connect for Audio Video and Web Conferencing in 2018, Kentico Xperience CMS for Web Content Management in 2018, Vivantio ITIL for Incident Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems American Enterprise is running and its propensity to invest more and deepen its relationship with Adobe Systems , Zoom Video Communications , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing American Enterprise revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for American Enterprise intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
American Enterprise Tech Stack and Enterprise Applications
American Enterprise Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018 American Enterprise deployed Adobe Connect to provide web conferencing capabilities directly on its public website. Adobe Connect is an Audio Video and Web Conferencing application used to host customer-facing webinars, virtual meetings, and advisor-led online sessions for the insurance business.
The implementation was a public facing deployment that embedded Adobe Connect meeting and webinar rooms on site to support customer engagement and remote advisor interactions, leveraging embedded meeting frames and web links for attendee access. Functional capabilities implemented reflect standard Audio Video and Web Conferencing workflows, including live audio and video sessions, screen sharing, persistent meeting rooms, and webinar registration and attendance tracking. Operational scope covered customer service, sales engagement, and training functions across American Enterprise's United Kingdom operations and its approximately 450 employees, with governance centered on centralized scheduling, host role controls, and moderator permissions to manage session access and participant moderation.
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2016 | 2016 |
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American Enterprise Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kentico Software | Legacy | Kentico Xperience CMS | Web Content Management | Content Management | n/a | 2018 | 2018 |
In 2018, American Enterprise deployed Kentico Xperience CMS to manage its public website, establishing a Web Content Management platform for the insurer headquartered in the United Kingdom. Kentico Xperience CMS was implemented as the primary content management environment for corporate pages and customer facing digital touchpoints serving marketing and customer communications for a 450 person insurance firm.
The implementation focused on core Web Content Management capabilities, including structured content authoring, page templating, media library control, form handling, personalization engines, and workflow based content approvals. Kentico Xperience CMS was configured to support role based editorial permissions and templated content models to standardize page layouts and accelerate publishing cycles.
Operational coverage centered on the corporate website and related digital channels, with the platform owned by marketing and supported by IT for platform administration. The deployment addressed content governance, editorial workflows, and staged content rollout across site sections, aligning content ownership with marketing, communications, and digital service teams.
Governance changes included formalized approval flows and role segmentation for content creators and publishers, plus documentation of content lifecycle procedures. American Enterprise Kentico Xperience CMS Web Content Management implementation created a single managed authoring environment for the organization without disclosed third party system specifics.
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American Enterprise ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Vivantio | Legacy | Vivantio ITIL | Incident Management | ITSM | n/a | 2017 | 2017 |
In 2017, American Enterprise implemented Vivantio ITIL, deploying a SaaS-based Incident Management platform to standardize ticketing and service request intake across the organization. The implementation began in IT and was extended across HR, Facilities, Marketing and Legal to consolidate forms and service requests into a single service delivery layer.
The deployment emphasized ITSM and incident management capabilities, using Vivantio ITIL for ticketing, SLA enforcement and multi-department service request workflows as described in the vendor case notes. Configuration work focused on service request forms, routing rules and SLA profiles to support cross-functional queues and role-based assignment.
The rollout was described as rapid and SaaS-based, with a phased expansion from IT into other business functions to centralize intake and governance. Governance changes aligned ownership of request types and SLA accountability across departments, standardizing workflows and form templates to reduce fragmentation of service processes.
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IT Service Management | ITSM |
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2017 | 2017 |
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American Enterprise TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2016 | 2016 |
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American Enterprise PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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American Enterprise IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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American Enterprise CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at American Enterprise
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by American Enterprise Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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