American University of Sharjah Technographics
American University of Sharjah Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by American University of Sharjah and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 American University of Sharjah employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that American University of Sharjah has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2021, Zoom for Audio Video and Web Conferencing in 2021, Acquia Cloud for Web Content Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems American University of Sharjah is running and its propensity to invest more and deepen its relationship with HubSpot , Zoom Video Communications , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing American University of Sharjah revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for American University of Sharjah intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
American University of Sharjah Tech Stack and Enterprise Applications
American University of Sharjah AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, American University of Sharjah implemented Hubspot Live Chat on its primary public website. The deployment positions Hubspot Live Chat as the universitys on-page conversational entry point under the Chatbots and Conversational AI category, focused on real time visitor engagement and information capture for prospective students and general campus inquiries.
Configuration leverages Hubspot Live Chat capabilities including an embedded chat widget, scripted conversational flows, form based contact capture, and escalation to live agents through the HubSpot inbox and associated ticketing workflows. Operational coverage centers on website visitor support, lead capture for admissions and information requests, and routing into marketing and student services processes, aligning American University of Sharjah Hubspot Live Chat Chatbots and Conversational AI with contact management, conversational routing, and basic automation for front office digital engagement.
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American University of Sharjah Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021 American University of Sharjah deployed Zoom from Zoom Video Communications for Audio Video and Web Conferencing on its website. The deployment centers on embedding Zoom meeting and webinar clients into the university website to support remote instruction, campus events, and student services.
Functional capabilities implemented include interactive video meetings, webinar broadcast, screen sharing, and session recording, consistent with standard Audio Video and Web Conferencing workflows. Operational scope covers provisioning for faculty, staff and student-facing sessions, with institutional account administration and centralized scheduling controls used to govern access and meeting management from the public-facing site.
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Collaboration | Collaboration |
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2016 | 2016 |
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American University of Sharjah Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Acquia | Legacy | Acquia Cloud | Web Content Management | Content Management | n/a | 2020 | 2020 |
In 2020, American University of Sharjah implemented Acquia Cloud for Web Content Management. The deployment is used on the university website to provide a cloud hosted platform for content authoring and delivery across institutional web properties.
The Acquia Cloud implementation aligns with core Web Content Management capabilities, including content authoring interfaces, editorial workflows, content staging and publishing pipelines, versioning, media asset management, and role based access control. Configuration likely emphasizes environment segregation for development, staging and production, along with automated deployment processes that support repeatable releases and governance of site changes.
Operational coverage focuses on web operations and campus content teams, supporting marketing and communications functions and centralized web content governance. Acquia Cloud is presented as the primary platform for Web Content Management at American University of Sharjah, enabling structured editorial workflows and platform level controls for website publishing.
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American University of Sharjah CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2012 | 2012 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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American University of Sharjah ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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American University of Sharjah Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Supplier Relationship Management | Procurement |
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2016 | 2016 |
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American University of Sharjah IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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American University of Sharjah CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Application Firewalls (WAF) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at American University of Sharjah
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by American University of Sharjah Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-01-14 | American University of Sharjah | Evaluated | KNIME | KNIME | ML and Data Science Platforms | AI Development |
| 2025-12-18 | American University of Sharjah | Evaluated | Oracle | Oracle Blockchain Platform | Blockchain Platform | Blockchain |
| 2025-11-10 | American University of Sharjah | Evaluated | Oracle | Oracle Application Express (APEX) | Apps Development | PaaS |
| 2024-11-06 | American University of Sharjah | Evaluated |
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Student Information | ERP Services and Operations |
| 2024-10-23 | American University of Sharjah | Evaluated |
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IT Service Management | ITSM |