AmeriCorps
250 E St SW,
Washington, 20525, DC,
United States
Washington, 20525, DC,
United States
1 202-606-5000
Government
AmeriCorps Technographics
AmeriCorps Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AmeriCorps and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 AmeriCorps employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AmeriCorps has purchased the following applications: Tyler Workforce Case Management for HR Compliance in 2023, Microsoft Power BI for Analytics and BI in 2016, Acquia Cloud for Web Content Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AmeriCorps is running and its propensity to invest more and deepen its relationship with Tyler Technologies , Microsoft , Acquia or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AmeriCorps revenues, which have grown to $135.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AmeriCorps intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AmeriCorps Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Workforce Case Management | HR Compliance | HCM | n/a | 2023 | 2023 |
In 2023, AmeriCorps implemented Tyler Workforce Case Management as its HR Compliance solution to centralize workforce complaint handling and compliance workflows across the agency. The deployment aligns with federal efforts following the 2021 Executive Order on Diversity, Equity, Inclusion and Accessibility, reflecting agency-level requirements to capture, manage, and report on complaints across the full workforce case management spectrum.
The implementation leverages Tyler’s off-the-shelf Workforce Case Management suite, which includes Equal Employment Opportunity, Military Employment Opportunity, Anti-Harassment, Reasonable Accommodation, Labor Relations, and Civil Rights applications, and AmeriCorps selected one or more applications from this suite. Configuration work focused on standard case intake, investigative case tracking, adjudication workflow configuration, and reporting templates consistent with HR Compliance functional workflows.
Operational coverage targets agency EEO and related HR compliance functions, enabling case capture, document management, assignment and escalation, and audit-ready reporting. The deployment supports generation of federally mandated Form 462 annual reporting and is positioned to integrate with agency identity, document repositories, and HR systems to consolidate complaint data and operational case records.
Governance and rollout were centered on configurable platform controls to respond to evolving government mandates, with role-based access and workflow governance defined for EEO officers, HR leadership, and case investigators. As a market signal, Tyler’s EEO Case Management solutions process 80 percent of federal EEO claims, reinforcing the suite’s use in federal HR Compliance contexts.
|
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2016 | 2018 |
In 2016, AmeriCorps deployed Microsoft Power BI to centralize program analytics and reporting for national service operations. The Microsoft Power BI implementation addressed the organization’s Analytics and BI needs by establishing a single reporting layer for program managers and field staff across education and service delivery functions.
The deployment focused on standard BI capabilities including interactive dashboards, scheduled report distribution, data visualization and self service query access, coupled with curated data models to support monitoring and evaluation workflows. Reports were produced on a biweekly cadence using Microsoft Power BI and Apperson data feeds, and the environment was configured to automate routine report refreshes and maintain consistent visualizations for program metrics.
Operational governance emphasized measured process controls, the team devised measurable and observable steps to achieving operational goals and led weekly meetings to ensure efficiency and communication. The governance and reporting cadence supported program delivery and case level interventions, and biweekly Power BI and Apperson reports were used to confirm AmeriCorps members were conducting data informed interventions with their students.
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Acquia | Legacy | Acquia Cloud | Web Content Management | Content Management | n/a | 2020 | 2020 |
In 2020, AmeriCorps implemented Acquia Cloud for Web Content Management to host and operate its public website nationalservice.gov. The deployment placed Acquia Cloud at the center of AmeriCorps web publishing, supporting the agency's public communications and constituent engagement use cases across its central web operations.
The Acquia Cloud implementation emphasizes standard Web Content Management capabilities, including environment provisioning for development, staging, and production, editorial content authoring and publishing workflows, and automated deployment pipelines. Configuration appears focused on centralized hosting, content delivery tooling, and managed platform services that streamline site updates and release processes.
Operational coverage is centered on the public website nationalservice.gov, with web operations and content teams using Acquia Cloud to manage content lifecycle and publishing cadence. The implementation consolidates hosting and environment management for the site, enabling consistent production control and platform level monitoring.
Governance and workflow practices align with typical Web Content Management usage, using role based access controls for authors and publishers, staged release processes from staging to production, and platform level backups and rollback capabilities. Acquia Cloud provides the platform services and runtime environment AmeriCorps uses to support its web publishing and digital communications functions.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Citizen Engagement | CRM |
|
2016 | 2016 |
|
|
|
|
|
Customer Experience | CRM |
|
2014 | 2014 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2017 | 2017 |
|
IT Decision Makers and Key Stakeholders at AmeriCorps
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by AmeriCorps Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from AmeriCorps IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the AmeriCorps digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD AmeriCorps Technographics
AmeriCorps is a Government organization based in United States,
with around 3000 employees and annual revenues of $135.0 million.
AmeriCorps operates a diverse technology stack with applications such as
Tyler Workforce Case Management, Microsoft Power BI and Acquia Cloud,
covering areas like HR Compliance, Analytics and BI and Web Content Management.
AmeriCorps has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tyler Technologies, Microsoft and Acquia.
AmeriCorps recently adopted applications including
Tyler Workforce Case Management in 2023, Microsoft Azure Cloud Services in 2021 and Acquia Cloud in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of AmeriCorps’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates AmeriCorps’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete AmeriCorps technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.