Farmington Hills, 48331, MI,
United States
Amerisure Technographics
Amerisure Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Amerisure and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 900 Amerisure employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Amerisure has purchased the following applications: Guidewire Canvas for Insurance Claims Management in 2019, Microsoft 365 for Collaboration in 2022, Kentico Xperience CMS for Web Content Management in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Amerisure is running and its propensity to invest more and deepen its relationship with Guidewire , Insurity , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Amerisure revenues, which have grown to $320.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Amerisure intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Amerisure Tech Stack and Enterprise Applications
Amerisure ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Guidewire | Legacy | Guidewire Canvas | Insurance Claims Management | ERP Services and Operations | Capgemini | 2019 | 2019 |
In 2019, Amerisure implemented Guidewire Canvas as part of an Insurance Claims Management initiative, positioning the platform to support the insurer’s unique service model. The deployment combined Guidewire Canvas as the primary user experience and presentation layer with Guidewire ClaimCenter for core claims processing, creating a claims stack designed to standardize intake and adjudication workflows across the enterprise.
The implementation configured core modules aligned with claims lifecycle management, including automated intake and assignment workflows, configurable business rules for adjudication, document and evidence management, and claims analytics instrumentation. Amerisure reported that the upgrade collected more measurable data points and enabled better visibility into claims handling operations, outcomes the organization used to refine claims processes and reporting.
Capgemini served as the system integrator for the rollout, implementing the solution across Amerisure’s US operations and integrating the platform into the organization’s claims operations at its Core Service Centers and Partners for Success agencies. Operational coverage focused on commercial lines and workers compensation claims handling, centralizing claims orchestration and case management under ClaimCenter and the Guidewire Canvas interface.
Governance and vendor selection were directed by claim operations leadership, with Laurie Pierman Vice President of Claim Operations articulating that ClaimCenter was chosen for its robust functionality and Guidewire was selected for its industry vision and commitment to evolve the product to meet insurer needs. Capgemini supported configuration, testing, and phased rollout while Amerisure aligned process and workflow governance to take advantage of the new data visibility and operational controls.
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Insurance Claims Management | ERP Services and Operations |
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2024 | 2024 |
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Amerisure Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022 Amerisure implemented Microsoft 365 to support Collaboration across its United States operations. The deployment is a cloud-first Microsoft 365 tenant provisioned to centralize enterprise email, calendaring, and productivity applications for corporate users and staff.
Microsoft 365 at Amerisure includes core Collaboration capabilities such as Exchange Online email and calendaring, Microsoft Teams for real-time chat and meetings, SharePoint Online for intranet and document management, OneDrive for individual file storage, and Office desktop and web applications for productivity. Configuration signals point to centralized user provisioning, role based administrative controls, tenant level content policies, and lifecycle management for shared content and team collaboration sites.
Public source references on Amerisures website indicate Microsoft 365 assets are surfaced in corporate web properties, suggesting integration points between public content and the Microsoft 365 tenant. Operational scope centers on enterprise collaboration and document workflows that support corporate communications, knowledge sharing, and back office productivity, with governance focused on centralized administration and policy enforcement for content and access controls.
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Collaboration | Collaboration |
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2022 | 2022 |
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Amerisure Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kentico Software | Legacy | Kentico Xperience CMS | Web Content Management | Content Management | n/a | 2013 | 2013 |
In 2013, Amerisure implemented Kentico Xperience CMS to power its public website. Kentico Xperience CMS serves as the company Web Content Management platform for corporate web publishing and marketing content delivery.
The deployment leveraged core Web Content Management capabilities including structured content authoring, reusable page templates, a centralized media library, workflow-based content approvals, and personalization controls. Configurations emphasized modular page types and role-based authoring to standardize page construction and enable consistent editorial processes across the site.
Kentico Xperience CMS is used directly on Amerisure’s website front end to manage page rendering and digital assets, supporting marketing and communications teams responsible for web content. Operational coverage centers on corporate web publishing, with the application controlling content staging, approval flows, and publish scheduling for the public site.
Governance was implemented through editorial workflows and role-level access controls within Kentico Xperience CMS, enabling staged publishing and defined approval checkpoints for content changes. Day-to-day administration and content operations are consolidated within the internal digital and marketing groups, with Kentico Xperience CMS as the central Web Content Management system.
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Amerisure CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Amerisure ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Amerisure PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Amerisure IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Amerisure CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Amerisure
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Amerisure Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||