AMP
50 Bridge Street Level 29,
Sydney, 2000, NSW,
Australia
Sydney, 2000, NSW,
Australia
61 2 9257-5000
Banking and Financial Services
AMP Technographics
AMP Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AMP and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2366 AMP employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AMP has purchased the following applications: SymphonyAI Sensa NetReveal for AML, Fraud and Compliance in 2016, ServiceNow Performance Analytics for Analytics and BI in 2018, Amazon EC2 for Application Hosting and Computing Services in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AMP is running and its propensity to invest more and deepen its relationship with SymphonyAI , ServiceNow , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AMP revenues, which have grown to $563.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AMP intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AMP Data, Technology Stack, and Enterprise Applications
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| SymphonyAI | Legacy | SymphonyAI Sensa NetReveal | AML, Fraud and Compliance | TRM | n/a | 2016 | 2017 | In 2016, AMP implemented SymphonyAI Sensa NetReveal in the AML, Fraud and Compliance category. The upgrade responded directly to an AUSTRAC and Ernst & Young review and was undertaken to ensure alignment with the Anti-Money Laundering and Counter-Terrorism Financing Act 2006. The work centered on a version transition from 5.4 to 7.2, with SymphonyAI Sensa NetReveal configured to address core financial crime detection workflows. Implementation activity focused on functionality changes related to transaction monitoring, alerts and case management, and on standardized data export formats required for regulatory review and audit evidence. Testing governance was managed end to end, with test plans covering functional validation and data export verification. The testing scope mapped to AMP business functions including AML compliance and financial crime investigation teams, and included staged validation cycles to verify rules changes and export schema consistency. The program was positioned as a compliance remediation initiative driven by the AUSTRAC and Ernst & Young findings, with the SymphonyAI Sensa NetReveal deployment intended to support regulatory reporting and audit readiness under the Act. Roles and processes were formalized around testing and data export controls to support ongoing compliance operations. | |
|
|
|
|
Risk Management | TRM |
|
2011 | 2011 |
|
|
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| ServiceNow | Legacy | ServiceNow Performance Analytics | Analytics and BI | Analytics and BI | n/a | 2018 | 2018 | In 2018 AMP implemented ServiceNow Performance Analytics to create live SLA reporting and service performance dashboards across its IT service management operations. ServiceNow Performance Analytics was deployed to centralize SLA, incident, change, service request and CMDB metrics, aligning the Analytics and BI application to core IT Service Management functions. Configuration work focused on building Performance Analytics indicators, scorecards and real-time dashboards drawing directly from ServiceNow ITSM modules including Change Management, Incident Management and Service Request Management. The Configuration Management Process Owner designed CMDB strategy and implemented a CMDB audit process to improve data integrity, while running a ServiceNow Discovery proof of concept to support configuration data enrichment. Operational coverage included a team of four service managers responsible for Change, Incident, Service Request, CMDB and Service Level Management, with governance activities such as chairing CAB, negotiating contractual SLA targets and auditing SLA reports to meet supplier obligations. Performance Analytics dashboards were used to surface vendor-provided service metrics and to drive Service Improvement Programmes and service catalogue‑based fulfilment standardization. Governance and process transformation included instituting CMDB audit processes to meet APRA compliance requirements and redesigning service catalogue workflows to standardize end to end delivery. The AMP implementation delivered explicit operational results, including a 27% reduction of high priority incidents in 2019 and the establishment of live SLA measurement through ServiceNow Performance Analytics. | |
|
|
|
|
Analytics and BI | Analytics and BI |
|
2015 | 2015 |
|
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2014 | 2014 | ||
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
|
|
|
|
|
Content Delivery Network | IaaS |
|
2014 | 2014 |
|
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2019 | 2019 |
|
|
|
|
|
|
IT Service Management | ITSM |
|
2018 | 2018 |
|
|
|
|
|
|
IT Service Management | ITSM |
|
2018 | 2018 |
|
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application, Web and Enterprise Search | Content Management |
|
2018 | 2018 |
|
|
|
|
|
|
Contract Lifecycle Management | Content Management |
|
2020 | 2020 |
|
|
|
|
|
|
Digital Asset Management | Content Management |
|
2015 | 2015 |
|
|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
|
|
|
|
|
Document Management | Content Management |
|
2016 | 2016 |
|
|
|
|
|
|
Web Content Management | Content Management |
|
2011 | 2011 |
|
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2015 | 2015 |
|
|
Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Asset and Wealth Management | Investment Management |
|
2020 | 2020 |
|
|
|
|
|
|
Portfolio and Investment Management | Investment Management |
|
2020 | 2020 |
|
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2013 | 2013 |
|
|
|
|
|
|
Collaboration | Collaboration |
|
2014 | 2014 |
|
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2011 | 2011 |
|
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Compensation Management | HCM |
|
2021 | 2022 |
|
|
|
|
|
|
Core HR | HCM |
|
2022 | 2023 |
|
|
|
|
|
|
Employee Recognition and Rewards Management | HCM |
|
2019 | 2019 |
|
|
|
|
|
|
HR Service Delivery | HCM |
|
2021 | 2022 |
|
|
|
|
|
|
Learning and Development | HCM |
|
2021 | 2022 |
|
|
|
|
|
|
Performance and Goal Management | HCM |
|
2021 | 2022 |
|
|
|
|
|
|
Recruiting, Applicant Tracking System, Candidate Relationship Management | HCM |
|
2022 | 2023 |
|
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Core Banking | ERP Services and Operations |
|
2019 | 2019 |
|
|
|
|
|
|
Legal Practice Management | ERP Services and Operations |
|
2021 | 2021 |
|
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Engagement | CRM |
|
2015 | 2015 |
|
|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
|
Data Management Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2011 | 2011 |
|
|
|
|
|
|
Tag Management | CRM |
|
2020 | 2020 |
|
|
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
ERP Financial | ERP Financial Management |
|
2014 | 2014 |
|
|
|
|
|
|
Payment Processing | ERP Financial Management |
|
2021 | 2021 |
|
|
|
|
|
|
Tax Management | ERP Financial Management |
|
2016 | 2016 |
|
|
Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Physical Security Outsourcing | Physical Security |
|
2017 | 2017 |
|
|
PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Project Portfolio Management | PPM |
|
2015 | 2015 |
|
|
|
|
|
|
Project Portfolio Management | PPM |
|
2015 | 2015 |
|
|
|
|
|
|
Project Portfolio Management | PPM |
|
2014 | 2014 |
|
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Web Gateways (SWG) | CyberSecurity |
|
2014 | 2014 |
|
|
IT Decision Makers and Key Stakeholders at AMP
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by AMP Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD AMP Technographics
AMP is a Banking and Financial Services organization based in Australia,
with around 2366 employees and annual revenues of $563.0 million.
AMP operates a diverse technology stack with applications such as
SymphonyAI Sensa NetReveal, ServiceNow Performance Analytics and Amazon EC2,
covering areas like AML, Fraud and Compliance, Analytics and BI and Application Hosting and Computing Services.
AMP has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SymphonyAI, ServiceNow and Amazon Web Services (AWS).
AMP recently adopted applications including
Oracle Cloud HCM in 2022, Oracle Recruiting Cloud in 2022 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of AMP’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates AMP’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete AMP technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.