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ASM Global North America Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by ASM Global North America and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 ASM Global North America employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ASM Global North America has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2022, Workstem Payroll for Payroll in 2025, Agilysys Retail for Retail Management in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ASM Global North America is running and its propensity to invest more and deepen its relationship with Microsoft , Workstem , ABI MasterMind or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ASM Global North America revenues, which have grown to $280.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ASM Global North America intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Microsoft Dynamics SL | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management | n/a | 2022 | 2022 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workstem | Legacy | Workstem Payroll | Payroll | HCM | n/a | 2025 | 2025 |
In 2025, ASM Global North America implemented Workstem Payroll at Kai Tak Sports Park to manage tens of thousands of casual workers supporting large-event staffing in Hong Kong. The deployment emphasized event-focused HR and Payroll operations and was scoped to rapid onboarding and pay processing for intermittent, agency-supplied labor.
Workstem Payroll was configured with bulk onboarding workflows, agency integration points and automated payroll flows to handle high-volume seasonal hiring. The implementation centralized HR intake and payroll execution for casual workers, using Workstem Payroll to coordinate a continuous intake to payroll pipeline and reduce manual handoffs.
Integrations and operational coverage concentrated on agency interfaces and automated agency payment streams, aligning agency invoicing with payroll runs for large events. Operational ownership sat with event operations and HR payroll teams on site at Kai Tak Sports Park, with the system supporting agency partners and centralized payroll processing for event cohorts.
Governance and rollout prioritized process standardization for onboarding, agency reconciliation and payroll automation, embedding structured workflows for event staffing cycles. Outcomes reported from the deployment included rapid onboarding, streamlined agency payments and reduced payroll administration for large-event casual staffing.
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Workforce Management | HCM |
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2014 | 2014 |
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Workforce Scheduling | HCM |
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2025 | 2025 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Agilysys | Legacy | Agilysys Retail | Retail Management | ERP Services and Operations | n/a | 2011 | 2011 |
In 2011 ASM Global North America deployed Agilysys Retail through its SAVOR culinary division, implementing Agilysys Eatec inventory and procurement functionality including retail management modules across venue concessions. The deployment targeted Retail Management use cases to standardize purchasing and inventory control across multiple sites while centralizing inventory visibility for concession operations.
The implementation comprised core inventory, procurement and retail management modules of Agilysys Retail, configured to support concession-level purchasing workflows, inventory tracking and merchandising controls. The architecture was executed as a US focused, multi‑site concession rollout covering Chesapeake Energy Arena, Hawaii Convention Center, Long Beach Convention and Entertainment Center and Savannah International Trade and Convention Center, aligning module configuration to site level menu and SKU management.
Operational scope encompassed SAVOR culinary operations and on site concessions teams, with the application driving standardized purchasing processes and consolidated inventory visibility across venues. Governance focused on process standardization for purchasing and inventory reconciliation across concession operations, enabling consistent workflows for ordering, receiving and stock control across the listed venues.
Reported outcomes at time of purchase included targeted reductions in food costs and labor, increased inventory turns and improved visibility across concessions as reported by the vendor. These vendor reported goals framed the implementation objectives for Agilysys Retail and the Agilysys Eatec inventory and procurement modules.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Video Surveillance System | Physical Security |
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2018 | 2018 |
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