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ASM Global North America Technographics
ASM Global North America Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ASM Global North America and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 ASM Global North America employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ASM Global North America has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2022, Workstem Payroll for Payroll in 2025, Agilysys Retail for Retail Management in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ASM Global North America is running and its propensity to invest more and deepen its relationship with Microsoft , Workstem , ABI MasterMind or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ASM Global North America revenues, which have grown to $280.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ASM Global North America intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ASM Global North America Tech Stack and Enterprise Applications
ASM Global North America ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Microsoft Dynamics SL | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP | n/a | 2022 | 2022 |
In 2022, ASM Global North America implemented Microsoft Dynamics 365 for Finance and Operations as its ERP Financial platform, replacing Microsoft Dynamics SL. The rollout consolidated the companys core financial processes onto the Microsoft Dynamics 365 for Finance and Operations application and established a single finance application foundation for the North America business unit.
Implementation focused on core ERP Financial capabilities, with configuration work targeting general ledger, accounts payable, accounts receivable, cash management, fixed assets, procurement, and project accounting modules consistent with Microsoft Dynamics 365 for Finance and Operations functionality. Configuration activities have been led by an internal D365 F&O Configuration Business Analyst, who has been running configuration workshops and leading meetings since June 2023 to refine module settings and business rules.
The deployment oriented operational coverage across finance, accounting, procurement, treasury, and project finance teams within ASM Global North America, aligning chart of accounts and financial master data to the new application. Architecture was structured around the Microsoft Dynamics 365 for Finance and Operations platform, with an emphasis on centralized financial master records and standardized transactional workflows consistent with ERP Financial practices.
Governance and rollout governance included role based configuration ownership and iterative workshop driven releases, with the D365 F&O Configuration Business Analyst serving as a central configuration and governance point. Documentation and meeting driven decision cycles supported controlled configuration changes and business process alignment across the affected finance and operational teams.
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ASM Global North America HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workstem | Legacy | Workstem Payroll | Payroll | HCM | n/a | 2025 | 2025 |
In 2025, ASM Global North America implemented Workstem Payroll at Kai Tak Sports Park to manage tens of thousands of casual workers supporting large-event staffing in Hong Kong. The deployment emphasized event-focused HR and Payroll operations and was scoped to rapid onboarding and pay processing for intermittent, agency-supplied labor.
Workstem Payroll was configured with bulk onboarding workflows, agency integration points and automated payroll flows to handle high-volume seasonal hiring. The implementation centralized HR intake and payroll execution for casual workers, using Workstem Payroll to coordinate a continuous intake to payroll pipeline and reduce manual handoffs.
Integrations and operational coverage concentrated on agency interfaces and automated agency payment streams, aligning agency invoicing with payroll runs for large events. Operational ownership sat with event operations and HR payroll teams on site at Kai Tak Sports Park, with the system supporting agency partners and centralized payroll processing for event cohorts.
Governance and rollout prioritized process standardization for onboarding, agency reconciliation and payroll automation, embedding structured workflows for event staffing cycles. Outcomes reported from the deployment included rapid onboarding, streamlined agency payments and reduced payroll administration for large-event casual staffing.
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Workforce Management | HCM |
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2014 | 2014 |
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Workforce Scheduling | HCM |
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2025 | 2025 |
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ASM Global North America ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Agilysys | Legacy | Agilysys Retail | Retail Management | ERP Services and Operations | n/a | 2011 | 2011 |
In 2011 ASM Global North America deployed Agilysys Retail through its SAVOR culinary division, implementing Agilysys Eatec inventory and procurement functionality including retail management modules across venue concessions. The deployment targeted Retail Management use cases to standardize purchasing and inventory control across multiple sites while centralizing inventory visibility for concession operations.
The implementation comprised core inventory, procurement and retail management modules of Agilysys Retail, configured to support concession-level purchasing workflows, inventory tracking and merchandising controls. The architecture was executed as a US focused, multi‑site concession rollout covering Chesapeake Energy Arena, Hawaii Convention Center, Long Beach Convention and Entertainment Center and Savannah International Trade and Convention Center, aligning module configuration to site level menu and SKU management.
Operational scope encompassed SAVOR culinary operations and on site concessions teams, with the application driving standardized purchasing processes and consolidated inventory visibility across venues. Governance focused on process standardization for purchasing and inventory reconciliation across concession operations, enabling consistent workflows for ordering, receiving and stock control across the listed venues.
Reported outcomes at time of purchase included targeted reductions in food costs and labor, increased inventory turns and improved visibility across concessions as reported by the vendor. These vendor reported goals framed the implementation objectives for Agilysys Retail and the Agilysys Eatec inventory and procurement modules.
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ASM Global North America Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2021 | 2021 |
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ASM Global North America Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2022 | 2022 |
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ASM Global North America CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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ASM Global North America PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2023 | 2023 |
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ASM Global North America IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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ASM Global North America CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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ASM Global North America Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Video Surveillance System | Physical Security |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at ASM Global North America
Apps Being Evaluated by ASM Global North America Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-10-15 | ASM Global North America | Evaluated | One Model | One Model People Analytics | Workforce Analytics | HCM |