Amtrak
1 Massachusetts Ave NW,
Washington, 20001, DC,
United States
Washington, 20001, DC,
United States
1 202-906-3000
Transportation
Amtrak Technographics
Amtrak Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Amtrak and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 21700 Amtrak employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Amtrak has purchased the following applications: DigitalOcean Droplets for Application Hosting and Computing Services in 2021, Next IT Alme AI Platform for Chatbots and Conversational AI in 2012, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Amtrak is running and its propensity to invest more and deepen its relationship with DigitalOcean , Rackspace Technology , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Amtrak revenues, which have grown to $3.60 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Amtrak intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Amtrak Data, Technology Stack, and Enterprise Applications
IaaS
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
| DigitalOcean | Legacy | DigitalOcean Droplets | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Data Warehouse Appliance | IaaS |
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2014 | 2014 |
AI-Powered Application
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
| Next IT | Legacy | Next IT Alme AI Platform | Chatbots and Conversational AI | AI-Powered Application | n/a | 2012 | 2012 |
Collaboration
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
CRM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
Analytics and BI
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
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Data Warehouse | Analytics and BI |
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2014 | 2014 |
Content Management
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
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Digital Asset Management | Content Management |
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2017 | 2017 |
ERP Services and Operations
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
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Enterprise Asset Management | ERP Services and Operations |
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2018 | 2018 |
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Legal Practice Management | ERP Services and Operations |
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2018 | 2018 |
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Travel Management | ERP Services and Operations |
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2024 | 2024 |
ERP Financial Management
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
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ERP Financial | ERP Financial Management |
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2013 | 2013 |
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ERP Financial | ERP Financial Management |
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2022 | 2023 |
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Expense Management | ERP Financial Management |
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2013 | 2013 |
ITSM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
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IT Service Management | ITSM |
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2018 | 2018 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
HCM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
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Learning and Development | HCM |
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2016 | 2016 |
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Performance and Goal Management | HCM |
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2015 | 2015 |
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Recruiting | HCM |
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2015 | 2015 |
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Recruiting, Applicant Tracking System | HCM |
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2013 | 2013 |
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Time and Attendance | HCM |
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2019 | 2019 |
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Workforce Management | HCM |
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2013 | 2013 |
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Workforce Management | HCM |
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2020 | 2020 |
Procurement
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2017 | 2017 |
CyberSecurity
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
PaaS
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
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Transactional Email | PaaS |
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2018 | 2018 |
IT Decision Makers and Key Stakeholders at Amtrak
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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EVP, CFO | CXO | Finance | Subscribe |
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Deputy Supply Chain Management | CXO | Supply Chain | Subscribe |
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Director Financial Planning & Analysis | Director | Finance | Subscribe |
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Finance Manager-Payroll | Manager | Finance | Subscribe |
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IT Systems Development Director | Director | IT | Subscribe |
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Senior Vice President of Finance and Treasurer | VP | Finance | Subscribe |
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Senior Director Business Planning & Controls | Director | Operations | Subscribe |
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Director, Capital Accounting | Director | Finance | Subscribe |
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CIO | CXO | Finance | Subscribe |
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Senior Director, IT Systems of Interactions | Director | IT | Subscribe |
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Sr Director, Human Resources Business Partner | Director | HR | Subscribe |
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Executive Vice President and Chief Financial Officer | CXO | Finance | Subscribe |
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Executive Vice President and Chief Information Officer | CXO | IT | Subscribe |
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Executive Vice President, Chief Operations Officer | CXO | Finance | Subscribe |
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Director Human Resources Business Partner | Director | HR | Subscribe |
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Senior Director / Senior Human Resources Business Partner | Director | HR | Subscribe |
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Manager of Asset Management | Manager | Investment | Subscribe |
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Director IT, Systems Design & Development, Asset Management & Reliability | Director | IT | Subscribe |
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Senior Manager, Asset Management SFP&A (Stations, Facilities, Properties, and Accessibility) | Manager | Investment | Subscribe |
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Manager of Engineering Production | Manager | Finance | Subscribe |
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Vice President - Project Delivery Fleet and Facilities | VP | Operations | Subscribe |
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Senior Director Fleet Technology | Director | IT | Subscribe |
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Vice President Information Technology | VP | IT | Subscribe |
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Chief Technology Officer | CXO | IT | Subscribe |
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Director of Data and Analytics Architecture | Director | IT | Subscribe |
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Director Technology Architecture | Director | IT | Subscribe |
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Manager, Legal Support | Manager | Operations | Subscribe |
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Associate General Counsel | Director | Operations | Subscribe |
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Senior Associate General Counsel, Commercial Litigation | Director | Operations | Subscribe |
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Senior Associate General Counsel | Director | Operations | Subscribe |
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Salesforce Administrator | Manager | Marketing | Subscribe |
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Apps Being Evaluated by Amtrak Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||