AmTrust Financial Services
59 Maiden Lane 43rd Floor,
New York, 10036, NY,
United States
New York, 10036, NY,
United States
1 212-220-7120
Insurance
AmTrust Financial Services Technographics
AmTrust Financial Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AmTrust Financial Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 9300 AmTrust Financial Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AmTrust Financial Services has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2018, Workday Absence Management for Absence and Leave Management in 2018, InsurePay Pay-as-you-go for Insurance Billing Administration in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AmTrust Financial Services is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AmTrust Financial Services revenues, which have grown to $5.81 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AmTrust Financial Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AmTrust Financial Services Tech Stack and Enterprise Applications
AmTrust Financial Services ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, AmTrust Financial Services implemented Oracle Cloud ERP to centralize ERP Financial processes across treasury, procure to pay, accounts payable, expense management, and cash accounting. The Oracle Cloud ERP deployment was positioned as the companywide ERP Financial backbone to standardize end to end finance workflows and enable centralized controls across regions and business functions.
Implementation covered full Procure to Pay lifecycle governance, global bank reconciliation and cash accounting configuration, and expense management via Oracle Cloud iExpense. As global process owner for Procure to Pay, AmTrust ran two full global implementation cycles of Oracle Cloud ERP, designing end to end P2P processes, executing user testing and training with regional teams, and embedding invoice automation and virtual payment capabilities into AP workflows.
The program integrated Oracle Cloud ERP with treasury operations and bank connectivity, using Kyriba Treasury Management System and bank portals for reconciliation, cash visibility, and bank account administration. The treasury team launched a three tier preferred banks structure to support regional banking strategy, bank account rationalization, payment centralization, and selection of bank partners to deliver prepaid card, virtual card, and mobile payment options for claims and premium collections.
Governance and process transformation responsibilities were formalized, including SOX control ownership, partnership with internal audit to close control gaps, and automation of quarterly bank account and user entitlement attestations and reporting. Centralization initiatives consolidated North America Accounts Payable and a Global T&E team, and established the companys first Global T&E Policy with regional addendums through Oracle Cloud iExpense.
Outcomes explicitly documented during the Oracle Cloud ERP rollouts included consolidation and centralization of North America Accounts Payable with a reported 50% reduction in operating cost, elimination of paper invoices and reduction in check payments through virtual card adoption, cleanup of past due unclaimed property liabilities with minimized state penalties, and automated attestations to strengthen control and reporting.
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Expense Management | ERP |
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2013 | 2013 |
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Expense Management | ERP |
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2018 | 2018 |
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AmTrust Financial Services HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2018 | 2018 |
In 2018, AmTrust Financial Services implemented Workday Absence Management to centralize its Absence and Leave Management capability. The deployment supported payroll and absence administration for more than 7,000 employees across 48 states, aligning absence tracking with enterprise payroll and HR processes.
Workday Absence Management was configured alongside Workday Time Tracking and Payroll workflows to manage PTO accruals, absence requests, time clock event audits, and absence discrepancy resolution. Functional workstreams included custom payroll audits and reporting, absence adjudication tied to payroll runs, and the processing of severance and leave-related pay events within the Workday absence and time modules.
The implementation was integrated operationally with external payroll processing platforms, including a transition to ADP through OneSource Virtual and later ADP Smart Compliance and ADP Streamline, requiring file integrations and programming between Workday Payroll and external vendors. Operational coverage extended across Payroll, HRIS, HR Business Partners, Employee Relations, Legal, and Finance, with post-payroll general ledger and payroll register reporting delivered to the Chief Financial Officers of AmTrust and acquired entities.
Governance emphasized data integrity and control, with regular audits of time and absence data, documented controls and post-payroll reconciliation processes, and training for payroll and HR staff. The HRIS and payroll teams collaborated on ongoing Workday feature enhancements, cross-departmental process improvements, and regulatory compliance activities such as Department of Labor multiple worksite unemployment insurance reporting.
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Applicant Tracking System | HCM |
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2016 | 2016 |
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Benefits Administration | HCM |
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2018 | 2018 |
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Candidate Relationship Management | HCM |
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2016 | 2016 |
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Compensation Management | HCM |
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2018 | 2018 |
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Core HR | HCM |
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2019 | 2019 |
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Onboarding | HCM |
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2016 | 2016 |
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Onboarding, Digital Adoption | HCM |
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2016 | 2016 |
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Payroll Tax Compliance | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2017 | 2017 |
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AmTrust Financial Services ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| InsurePay | Legacy | InsurePay Pay-as-you-go | Insurance Billing Administration | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023 AmTrust Financial Services deployed InsurePay Pay-as-you-go within the Insurance Billing Administration category to enhance workers' compensation billing and the policyholder payment experience across the United States. The engagement was announced in November 2023 and focused on operationalizing pay-as-you-go billing for workers' compensation portfolios.
InsurePay Pay-as-you-go was configured to ingest real-time payroll feeds and to support flexible payment options for policyholders, aligning billing orchestration with payroll-triggered premium recognition. The implementation included reconciliation workflows and billing administration controls typical of Insurance Billing Administration solutions, enabling automated posting of payroll-derived premiums and streamlined invoicing cycles.
The deployment integrated InsurePay connectivity that provides access to more than 2,000 payroll connections, enabling near real-time payroll data flows into AmTrust billing processes. Operational coverage emphasized billing operations and policyholder payment servicing across AmTrust's United States footprint, with interfaces designed for ongoing payroll feed ingestion and payment routing.
Governance centered on centralized reconciliation and operational change to billing workflows to accommodate continuous payroll feeds and flexible payment plans. The change delivered improved reconciliation and operational efficiency as stated in the source announcement, with rollout and go live communicated publicly in November 2023.
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Insurance Billing Administration | ERP Services and Operations |
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2023 | 2023 |
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Insurance Claims Management | ERP Services and Operations |
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2023 | 2023 |
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Insurance Policy Administration | ERP Services and Operations |
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2019 | 2019 |
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Legal Practice Management | ERP Services and Operations |
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2022 | 2022 |
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Legal Time and Billing | ERP Services and Operations |
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2021 | 2021 |
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Travel Management | ERP Services and Operations |
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2020 | 2020 |
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AmTrust Financial Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2018 |
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AmTrust Financial Services Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2017 | 2017 |
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AmTrust Financial Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Marketing Analytics, Lead Generation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2018 | 2018 |
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AmTrust Financial Services ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Database Performance Monitoring | ITSM |
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2018 | 2018 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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AmTrust Financial Services TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2016 | 2017 |
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AmTrust Financial Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Database Management | IaaS |
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2018 | 2018 |
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AmTrust Financial Services CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2009 | 2009 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at AmTrust Financial Services
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by AmTrust Financial Services Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from AmTrust Financial Services IT executives and key decision makers. This section highlights AmTrust Financial Services's latest recorded technology evaluations, including The Trade Desk for Digital Advertising Platform on 2026-02-05, State Street PAM for Investments for Portfolio and Investment Management on 2026-01-01, and Salesforce Net Zero Cloud for Environmental, Social, and Governance (ESG) on 2025-07-14. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the AmTrust Financial Services digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD AmTrust Financial Services Technographics
AmTrust Financial Services is a Insurance organization based in United States,
with around 9300 employees and annual revenues of $5.81 billion.
AmTrust Financial Services operates a diverse technology stack with applications such as
Oracle Cloud ERP, Workday Absence Management and InsurePay Pay-as-you-go,
covering areas like ERP Financial, Absence and Leave Management and Insurance Billing Administration.
AmTrust Financial Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Workday and InsurePay.
AmTrust Financial Services recently adopted applications including
InsurePay Pay-as-you-go in 2023, InsurePay Reconciliation in 2023 and InsurePay Claims in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of AmTrust Financial Services’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates AmTrust Financial Services’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete AmTrust Financial Services technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.