New York, 10036, NY,
United States
AmTrust Financial Services Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by AmTrust Financial Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 9300 AmTrust Financial Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AmTrust Financial Services has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2018, Workday Absence Management for Absence and Leave Management in 2018, InsurePay Pay-as-you-go for Insurance Billing Administration in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AmTrust Financial Services is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AmTrust Financial Services revenues, which have grown to $5.81 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AmTrust Financial Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2018 | 2018 |
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Expense Management | ERP Financial Management |
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2013 | 2013 |
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Expense Management | ERP Financial Management |
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2018 | 2018 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2018 | 2018 |
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Applicant Tracking System | HCM |
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2016 | 2016 |
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Benefits Administration | HCM |
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2018 | 2018 |
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Candidate Relationship Management | HCM |
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2016 | 2016 |
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Compensation Management | HCM |
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2018 | 2018 |
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Core HR | HCM |
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2019 | 2019 |
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Onboarding | HCM |
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2016 | 2016 |
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Onboarding, Digital Adoption | HCM |
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2016 | 2016 |
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Payroll Tax Compliance | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2017 | 2017 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| InsurePay | Legacy | InsurePay Pay-as-you-go | Insurance Billing Administration | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023 AmTrust Financial Services deployed InsurePay Pay-as-you-go within the Insurance Billing Administration category to enhance workers' compensation billing and the policyholder payment experience across the United States. The engagement was announced in November 2023 and focused on operationalizing pay-as-you-go billing for workers' compensation portfolios.
InsurePay Pay-as-you-go was configured to ingest real-time payroll feeds and to support flexible payment options for policyholders, aligning billing orchestration with payroll-triggered premium recognition. The implementation included reconciliation workflows and billing administration controls typical of Insurance Billing Administration solutions, enabling automated posting of payroll-derived premiums and streamlined invoicing cycles.
The deployment integrated InsurePay connectivity that provides access to more than 2,000 payroll connections, enabling near real-time payroll data flows into AmTrust billing processes. Operational coverage emphasized billing operations and policyholder payment servicing across AmTrust's United States footprint, with interfaces designed for ongoing payroll feed ingestion and payment routing.
Governance centered on centralized reconciliation and operational change to billing workflows to accommodate continuous payroll feeds and flexible payment plans. The change delivered improved reconciliation and operational efficiency as stated in the source announcement, with rollout and go live communicated publicly in November 2023.
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Insurance Billing Administration | ERP Services and Operations |
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2023 | 2023 |
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Insurance Claims Management | ERP Services and Operations |
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2023 | 2023 |
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Insurance Policy Administration | ERP Services and Operations |
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2019 | 2019 |
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Legal Practice Management | ERP Services and Operations |
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2022 | 2022 |
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Legal Time and Billing | ERP Services and Operations |
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2021 | 2021 |
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Travel Management | ERP Services and Operations |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Marketing Analytics, Lead Generation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2017 | 2017 |
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Database Performance Monitoring | ITSM |
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2018 | 2018 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Treasury Management | TRM |
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2016 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Database Management | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2009 | 2009 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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