Anker Innovations Technology Co.
Room 701, Floor 7, Building 7, Phase 1, Changsha Zhongdian Software Park Co., Ltd., No.39, Jianshan Road, High-Tech Development Zone,
Changsha, 410205,
China
Changsha, 410205,
China
86 731 8870 6602
Manufacturing
Anker Innovations Technology Co. Technographics
Anker Innovations Technology Co. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Anker Innovations Technology Co. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 370 Anker Innovations Technology Co. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Anker Innovations Technology Co. has purchased the following applications: Google Pay for Payment Processing in 2021, Retell AI for Chatbots and Conversational AI in 2025, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Anker Innovations Technology Co. is running and its propensity to invest more and deepen its relationship with Google , Apple , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Anker Innovations Technology Co. revenues, which have grown to $791.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Anker Innovations Technology Co. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Anker Innovations Technology Co. Tech Stack and Enterprise Applications
Anker Innovations Technology Co. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Legacy | Google Pay | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, Anker Innovations Technology Co. implemented Google Pay for Payment Processing on its public e-commerce website. The deployment embedded Google Pay as a customer-facing payment option in the web checkout flow to accept wallet-based payment instruments and browser-native wallets. Google Pay is integrated into the site checkout and tied into server-side order creation and payment authorization processes.
The implementation architecture combines client-side Google Pay button integration with server-side tokenization and payment verification workflows common in Payment Processing systems. Operational scope is the ecommerce and payments function of Anker's website, impacting checkout, order management, and payments reconciliation workflows. Governance centered on payment method configuration, checkout flow updates, and merchant account provisioning for wallet acceptance.
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2022 | 2022 |
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Anker Innovations Technology Co. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Retell AI | Legacy | Retell AI | Chatbots and Conversational AI | AI-Powered Application | n/a | 2025 | 2025 |
In 2025, Anker Innovations Technology Co. deployed Retell AI to automate Tier 1 post sales customer support. The deployment positions Retell AI within the Chatbots and Conversational AI category and targets voice first contact across the U.S. and U.K.
Implementation centered on voice agent orchestration, automated case triage, and conversational intent resolution using speech recognition and natural language understanding capabilities. Retell AI was configured to handle Tier 1 post sales inquiries, execute scripted troubleshooting dialogues, escalate or route complex cases to human specialists, and close cases without human intervention where possible. The solution architecture emphasizes cloud delivered voice agents with conversational state management and session continuity across transfers.
Operational scope covered Anker customer support teams handling post sales CRM workflows in the U.S. and U.K., with governance layered through support operations to monitor agent performance and escalate policy exceptions. Per the vendor case study the deployment achieved an 80.4% case resolution rate, a 63 NPS score, and greater than 95% speech recognition accuracy for Tier 1 voice support.
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Anker Innovations Technology Co. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Anker Innovations Technology Co. implemented Zoom from Zoom Video Communications as its Audio Video and Web Conferencing solution across both customer-facing and internal communication channels. The deployment was applied within the manufacturing organization headquartered in China, supporting video meetings and webinar workflows alongside standard conferencing capabilities such as screen sharing, recording, and scheduled meetings for cross-functional collaboration.
Zoom was configured to serve dual operational roles, enabling internal team collaboration and live customer engagement on the corporate website where Zoom sessions are embedded for real-time interaction. Configuration focused on browser and client access patterns typical of Audio Video and Web Conferencing platforms, with meeting and webinar provisioning aligned to marketing, sales, and support use cases.
Operational coverage emphasized web-embedded conferencing on Anker’s public site and centralized account provisioning for internal users, creating a unified conferencing footprint. Governance elements aligned with standard conferencing practice, including account lifecycle and meeting access controls, to manage both customer-facing sessions and internal collaboration workflows.
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Audio Video and Web Conferencing | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Anker Innovations Technology Co. Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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Anker Innovations Technology Co. eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2013 | 2013 |
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Product Review Management | eCommerce |
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2021 | 2021 |
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Anker Innovations Technology Co. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Anker Innovations Technology Co. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Anker Innovations Technology Co. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Anker Innovations Technology Co.
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Apps Being Evaluated by Anker Innovations Technology Co. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Anker Innovations Technology Co. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Anker Innovations Technology Co. digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Anker Innovations Technology Co. Technographics
Anker Innovations Technology Co. is a Manufacturing organization based in China,
with around 370 employees and annual revenues of $791.0 million.
Anker Innovations Technology Co. operates a diverse technology stack with applications such as
Google Pay, Retell AI and Zoom,
covering areas like Payment Processing, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Anker Innovations Technology Co. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Google, Retell AI and Zoom Video Communications.
Anker Innovations Technology Co. recently adopted applications including
Retell AI in 2025, Amazon EC2 in 2023 and Klarna Payments in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Anker Innovations Technology Co.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Anker Innovations Technology Co.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Anker Innovations Technology Co. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.