Antargaz Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Antargaz and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1100 Antargaz employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Antargaz has purchased the following applications: Oracle OBIEE for Analytics and BI in 2013, Capgemini Odigo for Call Center, Customer Experience in 2012, Oracle JD Edwards EnterpriseOne for ERP Financial in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Antargaz is running and its propensity to invest more and deepen its relationship with Oracle , Capgemini , IgniteTech or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Antargaz revenues, which have grown to $2.53 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Antargaz intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle OBIEE | Analytics and BI | Analytics and BI | n/a | 2013 | 2013 |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Capgemini | Legacy | Capgemini Odigo | Call Center, Customer Experience | CRM | n/a | 2012 | 2013 | In 2012 Antargaz deployed Capgemini Odigo as its cloud contact center platform for customer engagement. The implementation is categorized as Call Center,Customer Experience and was selected for its flexibility to map to Antargaz business operations across internal and outsourced contact points. Capgemini Odigo was configured as a cloud service platform that centralizes call distribution and provides a global real time overview of call volumes and agent activity. Functional capabilities implemented include inbound call routing, outbound voice campaigns, SMS messaging, and centralized real time monitoring and reporting, enabling dynamic distribution of calls between different contact centers whether outsourced or internal. Operational coverage for the deployment focuses on Antargaz customer service workflows and outbound communications, supporting both potential and existing customers. The platform supports 2.7 million minutes of calls annually for Antargaz, including 250,000 outbound calls and 50,000 text messages, and is used to deliver proactive information such as supply dates to customers. Governance and ongoing improvement are managed in collaboration with Prosodie-Capgemini to extend accessibility from any device and to further increase customer satisfaction. The implementation directly impacts customer services and contact center operations, improving responsiveness through outbound voice and SMS channels and contributing to a significant improvement in customer satisfaction as reported by Antargaz. | |
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CRM | CRM |
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2008 | 2008 |
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CRM | CRM |
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2008 | 2008 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle JD Edwards EnterpriseOne | ERP Financial | ERP Financial Management | n/a | 2012 | 2012 | ||
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ERP Financial | ERP Financial Management |
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2015 | 2015 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Order Management | SCM |
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2017 | 2017 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Treasury Management | TRM |
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2016 | 2016 |
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