Apex Industrial Automation
737 Oakridge Dr.,
Romeoville, 60446, IL,
United States
Romeoville, 60446, IL,
United States
1 774-273-9669
Distribution
Apex Industrial Automation Technographics
Apex Industrial Automation Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Apex Industrial Automation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 55 Apex Industrial Automation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Apex Industrial Automation has purchased the following applications: Epicor Prophet 21 for Distribution ERP in 2021, Tawk.to for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Apex Industrial Automation is running and its propensity to invest more and deepen its relationship with Epicor , Tawk.to , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Apex Industrial Automation revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Apex Industrial Automation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Apex Industrial Automation Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor Prophet 21 | Distribution ERP | ERP Services and Operations | n/a | 2021 | 2022 |
In 2021, Apex Industrial Automation deployed Epicor Prophet 21 as its Distribution ERP to manage sales quoting, purchasing, and inventory for a 55 person distribution business. The implementation centers on Epicor Prophet 21 to consolidate RFQ submission, purchase order creation and quote building into a single Distribution ERP application.
Functional configuration emphasizes sales order and quoting workflows, purchase order processing, and inventory item maintenance. Inside sales personnel use Epicor Prophet 21 to submit RFQs, generate purchase orders and build customer quotes, while catalog and portal updates are executed through the same application. Inventory and item master work focuses on interchange parts including bearings, motors, seals, drives and chain.
Operational coverage spans inside sales and the drive repair liaison role, connecting customer communications to shop repair processes through system based work orders and service status tracking consistent with Distribution ERP workflows. The drive repair representative uses Epicor Prophet 21 to coordinate between customers and the repair shop, creating a transactional trail for repairs, parts orders and return interchange. This configuration unifies sales, purchasing and repair coordination in a single system of record.
Governance and process changes emphasize role based access for inside sales functions and standardized RFQ to quote to purchase order handoffs. Configuration included catalog management and portal update procedures to ensure accurate part number interchange and cross reference data. Adoption demonstrates internal ownership of Epicor Prophet 21 within Apex Industrial Automation for distribution and repair operations.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Apex Industrial Automation implemented Tawk.to on its public website. Tawk.to is deployed as a Chatbots and Conversational AI solution to provide live website messaging and asynchronous visitor communication supporting sales and customer support workflows.
The Tawk.to deployment uses an embedded web chat widget paired with a cloud-hosted agent dashboard, reflecting a lightweight SaaS architecture suitable for a 55 person distribution firm. Functionality implemented includes live chat interaction, persistent message history and offline contact capture, with front-office users accessing the Tawk.to console to manage conversations and assign inquiries. Governance is managed at the site and account level, with web page instrumentation controlling availability and role based access in the Tawk.to dashboard to support day to day customer engagement processes.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Apex Industrial Automation implemented Microsoft 365 as its primary Collaboration platform. The company website explicitly lists Microsoft 365, indicating the Microsoft 365 deployment is a visible part of its IT stack and supports core communication and document workflows.
The Microsoft 365 deployment centers on standard Collaboration capabilities including hosted email, Office productivity applications, OneDrive file sync and SharePoint content collaboration, and real time chat and meetings functionality. Configuration is consistent with a cloud first architecture for a small distribution business, with tenant level administration, user provisioning, and mailbox hosting managed in the Microsoft 365 environment. The implementation supports day to day business functions such as internal communication, document management, sales enablement, and administrative operations.
Governance appears to be organized around centralized tenant controls and policy enforcement typical of Microsoft 365 deployments, including access management, sharing rules, and data retention settings. Rollout and operational scope are consistent with a single US based corporate environment for a 55 person distributor, with IT ownership focused on provisioning, permissions, and endpoint configuration to enable collaboration across departments.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Apex Industrial Automation
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Apex Industrial Automation Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Apex Industrial Automation IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Apex Industrial Automation digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Apex Industrial Automation Technographics
Apex Industrial Automation is a Distribution organization based in United States,
with around 55 employees and annual revenues of $6.0 million.
Apex Industrial Automation operates a diverse technology stack with applications such as
Epicor Prophet 21, Tawk.to and Microsoft 365,
covering areas like Distribution ERP, Chatbots and Conversational AI and Collaboration.
Apex Industrial Automation has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Epicor, Tawk.to and Microsoft.
Apex Industrial Automation recently adopted applications including
Epicor Prophet 21 in 2021, Microsoft Azure Cloud Services in 2019 and GoDaddy in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Apex Industrial Automation’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Apex Industrial Automation’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Apex Industrial Automation technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.