San Francisco, 94108, CA,
United States
AppDirect Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by AppDirect and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 AppDirect employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AppDirect has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2018, Greenhouse ATS for Applicant Tracking System in 2017, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AppDirect is running and its propensity to invest more and deepen its relationship with Oracle , Stripe , Greenhouse or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AppDirect revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AppDirect intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2018 | 2018 |
In 2018, AppDirect implemented Oracle NetSuite ERP as its core financial system. The deployment placed Oracle NetSuite ERP into the ERP Financial category to centralize the general ledger, journal entry workflows, and reconciliation processes across the company.
Vendor invoice processing and employee expense reimbursement approvals were handled in Concur, with finance teams reviewing and approving all resulting journal entries and reconciliations inside Oracle NetSuite ERP. AppDirect implemented intelligent bank reconciliations within the NetSuite environment to automate matching and clear bank activity against posted entries.
Operational coverage focused on corporate finance, accounting, and treasury functions within the United States organization, with controls built around journal approval and reconciliation signoffs. Governance was enforced through review and approval workflows in NetSuite, ensuring that every journal entry and reconciliation passed finance review before close.
The configuration emphasized integration between Concur and Oracle NetSuite ERP for approval-to-post workflows and the use of intelligent bank reconciliations to streamline bank-to-ledger matching. Oracle NetSuite ERP served as the single source for reviewed journal entries and reconciliations, while Concur remained the approval point for vendor invoices and expense reimbursements.
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Lever by Employ | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2017 | 2017 |
In 2017, AppDirect implemented Greenhouse ATS as its Applicant Tracking System, replacing Lever by Employ and centralizing talent acquisition workflows for its approximately 1,000 employee professional services organization in the United States. Greenhouse ATS is used on AppDirect's website to publish job openings and capture candidate applications through the public careers site.
The Greenhouse ATS implementation focused on standard Applicant Tracking System capabilities including job requisition publishing, candidate sourcing and application intake, interview orchestration and scorecards, pipeline management, and offer workflow configuration. AppDirect configured Greenhouse ATS modules to reflect role-based hiring stages and to enforce structured interview and evaluation templates aligned to recruiting and hiring manager responsibilities.
Operational coverage centers on Recruiting and People Operations teams and extends to hiring managers across AppDirect's service lines, with Greenhouse ATS powering the front-end career site experience. The system is integrated with AppDirect's public website to surface live job postings and collect candidate data, enabling an end-to-end apply flow routed into Greenhouse ATS for screening and interview scheduling.
Governance was oriented toward centralized hiring processes, standardized interview scorecards, and recruiter-driven requisition management, with Greenhouse ATS configured to enforce approval gates and role-based access for interviewers and recruiters. The deployment positioned Greenhouse ATS as AppDirect's primary Applicant Tracking System for recruiting workflows and candidate lifecycle management.
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BackGround Screening | HCM |
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2017 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, AppDirect implemented Cisco Webex Meetings to deliver Audio Video and Web Conferencing capabilities directly on its public website. The deployment uses Cisco Webex Meetings as a cloud-hosted conferencing layer embedded into customer-facing pages to enable live product demonstrations, interactive customer sessions, and real-time support interactions.
The implementation leverages core Cisco Webex Meetings functionality including scheduled meetings, ad hoc join flows, screen sharing, recording and host controls, aligned with typical Audio Video and Web Conferencing workflows. Configuration emphasis aligned with web embedding included join link generation, meeting templates for customer-facing events, and administrative controls for host provisioning.
Operational coverage focused on customer engagement and internal collaboration functions, with use concentrated in sales, customer success, and support organizations. Governance included centralized administrative management of meeting hosts and access controls, and operational processes for scheduling and moderating customer-facing sessions through the website.
AppDirect’s use of Cisco Webex Meetings positioned the application as the primary Audio Video and Web Conferencing tool on its site, with architecture centered on a SaaS conferencing service embedded into web flows and managed through corporate conferencing administration.
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2012 | 2012 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2012 | 2012 |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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